User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
Chapter 2 - Defining Standard Audio Only Conferences and Reservations
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Supported
Network
Select the type of network to be used by the conference
participants.
• IP – Only SIP and H.323 participants can join this
conference.
Note: This option enables you to select an audio algorithm
specially suited for IP networks.
• IP / ISDN / ATM / MPI / T1-CAS – Participants using all
types of network connections can join this conference.
Remarks Using up to 300 characters, you can enter any text regarding
the conference. This text will be included with the conference
properties and is also saved to the CDR file as part of the
conference record to be retrieved later.
To add a new remark, enter text in the Remarks box, and
then click the Update Remark button.
Note: If the text is too long, split it into several remarks,
updating the text after each remark. At the scheduling stage,
only one remark can be entered. Additional remarks can be
entered during the On Going Conference.
Remarks History Displays all remarks that were entered or updated for this
conference by operators and were saved to the CDR file.
This field can be read during the conference but not at the
reservation stage. Entries are shown in ascending order
(latest entry showing at top of list).
Table 2-1: Conference Properties - General (Continued)
Field/Option Description