Product Manual

PLEASE CALL 1-888-755-6750 BEFORE RETURNING TO THE STORE.
WWW.THEPONDBOSS.NET
LIMITED WARRANTY
All pumps and electrical products are warranted to the user against defective material and workmanship, under
normal working conditions. This warranty period begins on the date of purchase by the original purchaser.
Unless otherwise specified all pond boss® electrical products are warranted to the user against defective
material and workmanship, under normal working conditions for 1 year from the date of purchase.
• Fountain pumps are warranted for 2 years.
• Pond pumps are warranted for 3 years.
• Waterfall pumps are warranted for 5 years.
• All pond boss® liners are warranted to the user against defective workmanship, under normal working
conditions for 20 years from the date of purchase.
• All other pond boss® products are warranted to the user against defective material and workmanship,
under normal working conditions for 90 days.
Application
Warranty covers only properly installed and maintained units. Any damage to the cord or modification to the unit
will invalidate the warranty. Pump warranty is limited to applications pumping fresh water in a pond or fountain
only. Other liquid applications or extreme temperature uses must be approved in writing by the manufacturer.
Receipt and product date code are required for warranty claims.
Warranty Claim
Warranty claims must be made by calling customer service (at 1-888-755-6750). If the item is determined
to be defective, you will be given authorization to return the defective part(s), freight pre-paid, along with proof of
purchase.
Disposition
The manufacturer will make a good faith effort for prompt disposition regarding all warranty claims. Returned
product will be inspected to determine cause of failure before warranty is applied. Warranty does not cover any
costs associated with the shipping, handling, installation or removal of products or parts subject to this warranty.
For products damaged in transit, a claim should be filed with the carrier.
Disclaimer
Any oral statements made about the product by the seller, the manufacturer, the representatives, or any other
parties do not constitute warranties, should not be relied upon by the user, and are not part of the contract for
sale. The seller’s and manufacturer’s only obligation, and buyer’s only remedy shall be for the manufacturer to
either replace and/or repair at the manufacturer’s sole discretion, the product as described above. Neither seller
nor the manufacturer shall be liable for injury, loss or damages for lost profits, lost sales, injury to person or
property, or any other incidental or consequential loss arising from any cause whatsoever, no matter whether
based upon warranty, contract, negligence or other misuse, and the buyer and user agree that no other remedy
shall be available to them. Before using, the buyer and user shall determine the suitability of the product for the
intended use, and assume all risk and liability whatsoever in connection therewith. The warranty and remedy
described in this limited warranty is an exclusive warranty and remedy in lieu of any other warranty or remedy
expressed or implied. All other warranties and remedies are hereby expressly excluded, including but not
limited to any implied warranty of merchantability of fitness for any particular purpose. This warranty gives the
buyer and user specific legal rights, and buyer and user may also have other rights which vary from state to
state. Some states do not allow exclusions or limitations of incidental or consequential damages, so the above
limitations or exclusions may not apply to you.
REMINDER
CALL 1-888-755-6750
BEFORE RETURNING TO STORE.