Warranty

The BBB Autoline Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to filing a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.
Contact the BBB Auto Line Program using the toll-free
telephone number or write them at the following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
www.lemonlaw.bbb.org
Telephone: [phone]
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle age,
mileage, and other factors. GM reserves the right to
change eligibility limitations and/or to discontinue
its participation in this program.
State Warranty Enforcement Laws
Laws in many states permit owners to obtain a
replacement vehicle or a refund of the purchase price
under certain circumstances. The provisions of these
laws vary from state to state. To the extent allowed by
state law, GM requires that you first provide us with
written notification of any service difficulty you have
experienced so that we have an opportunity make any
needed repairs before you are eligible for the remedies
provided by these laws. Your written notification should
be sent to the Pontiac Customer Assistance Center.
Assistance For Text Telephone (TTY)
Users
To assist customers who are deaf or hard of hearing
and who use Text Telephones (TTYs), Pontiac has
TTY equipment available at its Customer Assistance
Center and Roadside Assistance Center.
The TTY for the Pontiac Customer Assistance Center is:
1-800-833-7668 in the United States
1-800-263-3830 in Canada
The TTY for the Pontiac Roadside Assistance Center is:
1-888-889-2438 in the United States
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