User guide

Popcorn Hour C-300 User Manual

17. Troubleshoong

My Popcorn Hour C-300 doesn’t start – no red LED on the player.

Please check that the power cord is plugged in and the power-lead is inserted fully into the power

terminal.

Popcorn Hour C-300 stuck on the splash screen

Unplug the player for a few minutes and then try again. If problem persist, please contact our technical

support team.

Nothing appears on my TV screen after several minutes.

Check all the cable connections and check your TV settings for the correct TV INPUT.

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Please recycle the power on your Popcorn Hour C-300 and try again.

I have poor performance from wireless streaming.

Wireless connection has lower bandwidth compared to wired and wireless signal strength is vital for

smooth video streaming. You may wish to add-on a wireless range extender to improve your signal

strength if problem persist.

Apps Market – Connection fail

Please make sure that you have a valid internet connection.

Remove all Apps from My Apps quickly.

To remove all apps installed on your Popcorn Hour C-300. You may want to consider resetting the

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