Use and Care Manual

19
2009 PORT-A-COOL® Unit Electric Models
22
2009 PORT-A-COOL® Unit Electric Models
C. TECHNICAL SUPPORT
Technical support and service is available directly from your distributor or call PORT-A-COOL® Technical
Support Hot Line at 888-266-5243 (888-COOL-AID) for the distributor nearest you. You may also contact the
Support Hot Line for consultation on parts replacement.
Please have serial number and model number of unit available.
VI. REPLACEMENT PARTS
A. Returned Merchandise Authorization (RMA) Procedures
All Port-A-Cool® units, parts, or materials being returned to General Shelters for warranty replacement or
repair require an RMA (Return Merchandise Authorization) number.
There are two methods for replacing warranty parts:
1. The distributor can purchase the part with an RMA number and will only be charged for
the cost of the part, not for the shipping. When the defective part is returned freight paid, the
distributor’s account will be credited for the cost of the part.
2. The customer / distributor can call Tech Support to get an RMA number to send the
defective part back to General Shelters. Once the part is received by General Shelters, a
replacement part will be sent at no charge.
Information needed to get an RMA number:
1. The UNIT serial number.
2. The UNIT model number (ex. PAC2K363S)
3. The part number or description of the part to be replaced.
Only major component parts need an RMA number, i.e. fans, motors, pumps, and some plumbing parts.
For replacement of small parts, the serial and model numbers are still required, but the parts do not need to
be returned to Port-A-Cool, LLC.
For warranty replacement parts call PORT-A-COOL® Technical Support at 1-888-266-5243. FAX: [phone].
Shipping Address Mailing Address:
Port-A-Cool, LLC. Port-A-Cool, LLC.
721 FM 2468 at Henrietta Road P.O. Box 2167
Center, Texas 75935 Center, Texas 75935
B. Port-A-Cool® Unit Limited Warranty
For one year from date of installation, Port-A-Cool, LLC. warrants any original component part or parts of the
Port-A-Cool® evaporative unit found, upon examination by factory-authorized personnel, to be defective in
material or workmanship, excepting, however, that the high-performance, fan motor utilized as a component
of the Port-A-Cool® HP portable evaporative cooling unit shall be warrantied by Port-A-Cool, LLC for a period
of three years from the date of installation. All transportation charges on parts submitted for replacement or
repair under this warranty must be borne by the purchaser. If said equipment develops such defects within this
period, it will be repaired or replaced at our option. For breach of any implied or written warranty on this prod-
uct, Port-A-Cool, LLC., shall not be liable for any incidental or consequential damages. This warranty is declared
void if the equipment if found to have been misused, abused or tampered with by unauthorized personnel.
Due to warranty limits placed on our products by the original manufacturers, our warranty is limited on manu-
factured units and their original component parts as well as replacement parts to a total of one (1) year after the
date of installation, with the above noted 3-year warranty relating to the high-performance fan motor utilized as
a component of the Port-A-Cool® HP portable evaporative cooling unit being the only exception.
APPENDIX A
A-1
Port-A-Cool® unit
TEMPERATURE OUTPUT CHARACTERISTICS
10% TO 25% RELATIVE HUMIDITY
DRY BULB
Temp. °C Temp. °F
32.2 90
35.0 95
37.8 100
40.6 105
43.3 110
46.1 115
TEMP. °F
Difference Drop
65 46.8
65 46.8
66 47.5
67 48.2
68 49.0
67 48.2
OUTPUT TEMP.
°C °F
6.1 43
8.9 48
11.1 52
13.9 57
16.1
61
19.4 67
DRY BULB
Temp. °C Temp. °F
32.2 90
35.0 95
37.8 100
40.6 105
43.3 110
46.1 115
TEMP. °F
Difference Drop
55 39.6
56 40.3
57 41.0
57 41.0
58 41.8
59 42.5
OUTPUT TEMP.
°C
°F
10.0 50
12.8 55
15.0 59
17.8 64
20.0 68
22.8 73
DRY BULB
Temp. °C Temp. °F
32.2 90
35.0 95
37.8 100
40.6 105
43.3 110
46.1 115
TEMP. °F
Difference Drop
47 33.8
47 33.8
48 34.6
49 35.3
49 35.3
51 36.7
OUTPUT TEMP.
°C
°F
13.3 56
16.1 61
18.3 65
21.1 70
23.9
75
25.6 78
DRY BULB
Temp. °C Temp. °F
32.2 90
35.0 95
37.8 100
40.6 105
43.3 110
46.1 115
TEMP. °F
Difference Drop
41 29.5
43 31.0
44 31.7
44 31.7
44 31.7
45 32.4
OUTPUT TEMP.
°C °F
15.6 60
17.8 64
20.0 68
22.8 73
25.6
78
28.3 83
WET BULB TEMPERATURE
DRY BULB TEMPERATURE
TEMPERATURE DIFFERENCE
TEMPERATURE DROP
OUTPUT TEMPERATURE
Wet Bulb Temperature @ Current Humidity Level
Current Ambient Air Temperature
Dry Bulb Temp Minus Wet Bulb Temp
Temperature Difference Multiplied by 72%
Dry Bulb Temperature Minus Temperature Drop
10% RH
15% RH
20% RH
25% RH