Warranty

Official Return Policy and Procedure
January 1, 2015
Notes and Additional Disclosures
Any Dealer/Distributor returning product classified new or NPF (no
problems found) as defective product, will have them returned and cover
return freight, or we may opt to credit those items at the last sold price less
a 15% restocking fee.
All items must be sent back including all critical accessories e.g. (video
shielded cables, video distribution blocks, major wiring harnesses, remotes
controls mounting plates and shrouds).
Power Acoustik reserves the exclusive right to void warranty on any
product regardless of returning source if the product is deemed not
warrantable for various reasons to include:
• FREIGHT DAMAGED GOODS
• VISIBLE PHYSICAL DAMAGE
• OBVIOUS CUSTOMER ABUSE
- BURNT VOICE COILS (WOOFERS)
- BURNT PCB (AMPLIFIER)
- PUNCTURED CONES (INSTALLATION)
- BROKEN WOOFER CHASIS, MAGNET
• CRACKED LCD SCREENS
• TAMPERED PRODUCTS (SELF REPAIRS)
• ALTERED PRODUCTS (MODS, FABS)
Power Acoustik as a course of Quality Control diligently inspects, tests,
bench marks and/or QCs all defective returned goods to insure the highest
level of product delivery. In these measures we achieve detailed results and
obtain clarity for possible defects, non substantiated customer returns,
return abusers etc. It is the intent of Power Acoustik to enforce all stated
policies and identify deviances discovered during these processes. Please
adhere to our return standards.