Use and Care Manual

Power Smokeless Grill™ 11
Troubleshooting
60-Day Money-Back Guarantee
If you decide that you don’t love this product, your order is covered by our 60-Day Money-
Back Guarantee. You have 60 days from the day you receive your product to request
a replacement product or refund of the purchase price minus processing and handling fees.
To receive a refund or replacement, you must return the product to us at your expense.
To return the product, call customer service at 1-973-287-5129 and request a return
merchandise authorization number. Pack the product carefully and include in the package
a note with (1) your name, (2) mailing address, (3) phone number, (4) email address,
(5) reason for return, and (6) proof of purchase or order number, and (7) specify on
the note whether you are requesting a refund or replacement. Write the return merchandise
authorization number on the outside of the package.
Send the product to the following return address:
Power Smokeless Grill
Tristar Products
500 Returns Road,
Wallingford, CT 06495