ATI Radeon HD 4800 Series User Guide Part Number: 137-41521-10
ii © 2008 Advanced Micro Devices Inc. All rights reserved. The contents of this document are provided in connection with Advanced Micro Devices, Inc. (“AMD”) products. AMD makes no representations or warranties with respect to the accuracy or completeness of the contents of this publication and reserves the right to make changes to specifications and product descriptions at any time without notice.
iii Important Safety Instructions Note: This product is for use only with compatible UL listed personal computers that have installation instructions detailing user installation of this class of product. 1. Read all the instructions. Read all the safety and operating instructions before the product is operated. 2. Retain the instructions. Retain the safety and operating instructions for future reference. 3. Heed all warnings. Obey all warnings on the product and in the instructions. 4.
iv Caution: An outside antenna system should not be located in the vicinity of overhead power lines or other light or power circuits, or where it can fall into such power lines or circuits.
Contents Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Replacing an Existing Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 First Card for this PC . . . . . . . . . . . . . . . . . . . . . . . . . . . .
vi VCCI Class B ITE Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 MIC Certification Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 BSMI Certification Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 1 Installation For support, you will need to record the serial number and the part number for the card before installation. Installation Overview The installation of the card has slightly different procedures depending on whether you are replacing an existing card or installing a graphics card in a PC for the first time. This section briefly describes the high-level steps for both cases. Replacing an Existing Card If you are replacing an existing graphics card, you need to: 1.
2 Installation Uninstalling the Old Driver (Windows® XP) Follow these steps to uninstall the existing graphics card driver in preparation for installation of a new card. 1. With the current graphics card still in the computer, close all open applications. 2. On the Windows taskbar, click Start ▷ Control Panel and then double-click Add or Remove Programs. 3. Select the current graphics card driver and then click Add/Remove. The wizard will appear and help remove the current display drivers. 4.
First Card for this PC 3 6. Turn off the system. Installing the Graphics Card 1. Turn off the computer, monitor, and other peripheral devices. 2. Unplug the computer power cord and disconnect the monitor cable from the back panel of the computer. Caution: To avoid possible damage to the motherboard, wait approximately 20 seconds after unplugging the power cord before disconnecting a peripheral or removing a component from the motherboard . 3. Remove the computer cover.
4 Installation Figure 1–2 Card with One Power Connection 1 Power supply 2 Graphics card ATI Radeon HD 4800 Series © 2008 Advanced Micro Devices, Inc.
First Card for this PC 5 Figure 1–3 Card with Two Power Connections 1 Power supply 2 Graphics card 8. Fasten the graphics card securely to the back panel. 9. Make sure the cables are not interfering with anything inside the computer (for example, a cooling fan) and then replace the computer cover. 10. Reconnect any cables you have disconnected and then plug in the computer power cord. 11. Turn on the monitor and then the computer.
6 Installation Installing the ATI Catalyst™ Software Suite (Windows OS) To install or remove software, you must have administrator rights or be logged on as a user with administrator rights. Note: The installation dialog displays in English if the operating system’s language is not supported. Software is provided to both operate and take advantage of all the features of the graphics card. Software includes: • The graphics card drivers. • ATI Catalyst™ Control Center software.
ATI Radeon HD 4800 Series Connections 7 4. Choose a refresh rate from the drop-down list. Caution: Choosing a refresh rate unsupported by the display may damage it. Consult the display’s documentation if necessary. 5. Click OK. Once you have configured the main display you can configure any other displays that are connected. 6. To configure another display, do the following: a. Right-click on the desktop and, in the shortcut that appears, click Properties.
8 Installation Display Adapters (Optional Accessories) The following illustrates the adapters you can use to connect the graphics card to other display devices not directly supported by the connection types available on the graphics card. Adapter Description DVI-to-VGA DVI-to-HDMI The HDMI adapter is a proprietary adapter manufactured and sold by approved manufacturers (like Wieson Technologies Co., Ltd.
Chapter 2 ATI CrossFireX Technology ATI CrossFireX Introduction ATI CrossFireX technology harnesses two or more GPUs (graphics processing units) to be used in a single computer to run up to 2 displays, creating a highperformance gaming platform. Typically, setup involves 2 or more graphics cards, but with the appropriate motherboard, the technology can use a single card and the built-in GPU of the motherboard. ATI CrossFireX works with all 3D games and applications.
10 ATI CrossFireX Technology Caution: Remember to discharge your body’s static electricity by touching the power supply case or the metal surface of the computer chassis. 4. Remove any unneeded graphics cards from the computer. Warning: Some graphics cards can get hot while operating. Wait approximately five minutes after turning off the computer before touching the card. 5. Locate the PCIe slots on the motherboard. If necessary, remove the corresponding back panel cover. 6.
11 Figure 2–2 ATI CrossFireX Installation 1 Power supply 2 ATI CrossFireX graphics cards 3 Interconnect 9. Connect the power supply to the cards. 10. Fasten the graphics cards securely to the back panel. 11. Make sure the cables are not interfering with anything inside the computer (for example, a cooling fan) and then replace the computer cover. 12. Reconnect any cables you have disconnected and plug in the computer power cord. 13. Turn on the monitor and then the computer.
12 ATI CrossFireX Technology 3. Select the Enable CrossFire™ check box. 4. If your system has more than two ATI CrossFireX-capable graphics cards, the Selecting a Slave GPU dialog appears where you must select the graphics card that will partner with the Master GPU. Note: Enabling ATI CrossFireX for the selected graphics card automatically disables GPU Accelerated Physics for that same card. ATI Radeon HD 4800 Series © 2008 Advanced Micro Devices, Inc.
Chapter 3 Reference The following section offers troubleshooting tips and provides customer care, warranty, and compliance information. System Requirements Hardware Minimum requirements are: • Motherboard with one PCIe ×16 lane graphics slot. • AMD Athlon™ or Intel® Pentium® 4 CPU. • 1 GB RAM. • CD-ROM or DVD-ROM drive for installing software. • A 450 watt or better power supply with two 2×3 PCIe power connectors.
14 Reference ATI Catalyst Control Center Overview The ATI Catalyst Control Center software provides access to the display features of the graphics card. Use the software to fine-tune graphics settings, enable or disable connected display devices, and change the orientation of the desktop. Many features display previews of the changes before they are applied. A simplified view of the features that includes wizards to quickly make changes.
Searching the Help 15 ATI Catalyst Control Center Help feature to access usage information, generate a problem report, and get software version information for your graphics card. 1. Open ATI Catalyst Control Center in the Advanced view. 2. Choose one of the following options: ➭ Press the F1 key at any time to get specific help on the currently displayed information. ➭ From the ATI Catalyst Control Center Dashboard, choose Help ▷ Help Contents to browse the entire help contents.
16 Reference The computer does not boot up properly. Verify that the installation instructions were followed correctly. Make certain that the graphics card is properly connected to the power supply and the motherboard. If using Windows operating system, restart your computer in Safe Mode. For information on Safe Mode, consult the Windows documentation. Check the system configuration utility for interrupt assignments. The computer boots up but there is no display.
Troubleshooting ATI CrossFireX 17 Note: When disabling ATI CrossFireX you will be given the option to restart your computer to restore the original graphics memory size or continue with the reduced memory size. Card Reversal Recommended A recommendation message to reverse the graphics card positions may appear if the primary graphics card is not installed into the primary PCIe slot. Although ATI CrossFireX can be enabled, performance may be improved by reversing the graphics cards in the computer.
18 Reference HDTV/HDTV Adapter Troubleshooting For more advanced troubleshooting information, contact AMD Customer Care for ATI products at ati.amd.com. Table 3–2 HDTV/HDTV Adapter Troubleshooting Tips Problem Possible Solution The colors on the Ensure that the connections between the component video TV display are adapter and the HDTV are correct. incorrect. There is no The TV will not display anything until Windows starts; this display on the TV. may take several minutes.
HDTV/HDTV Adapter Troubleshooting 19 Service Availability Language Access Online or mail 24 hours a day English, French, Spanish http://ati.amd.com/ support/ English 1-877-284-1566 (tollfree) or Telephone US & Canada Monday to Thursday: 9:00 a.m. to 5:30 p.m. Friday: 9:00 a.m. to 3:00 p.m. Note: AMD reserves the right to change hours of support. For more information, please refer to ati.amd.com/support/ terms/. or Advanced Micro Devices, Inc.
20 Reference Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. FCC Compliance Information This product complies with FCC Rules Part 15. Operation is subject to the following conditions: • This device may not cause harmful interference. • This device must accept any interference received, including interference that may cause undesired operation.
Electrical Safety 21 CISPR 22:2006/EN 55022:2006—Class B: Limits and methods of measurement of radio disturbance characteristics of Information Technology Equipment.
22 Reference MIC Certification Information "Class B" Equipment (Household purpose info/telecommunications equipment) As this equipment has undergone EMC registration for household purpose, this product can be used in any area including residential area. BSMI Certification Information ATI Radeon HD 4800 Series © 2008 Advanced Micro Devices, Inc.
