Product Manual

28
WARRANTY
RETURN POLICY
What does this warranty cover?
This Limited Warranty is provided by Sumec North America and covers defects
in workmanship and materials in your PG1800WP.
This warranty period lasts for 12 months from the date of purchase by the
original purchaser. You will be required to demonstrate proof of purchase to
make warranty claims.
This Limited Warranty is transferable to subsequent owners but only for the
unexpired portion of the Warranty Period. Subsequent owners also require
original proof of purchase as described above (e.g., a copy of your original sales
receipt).
What will Sumec North America do?
Sumec North America will, at its option, repair or replace the defective product
free of charge, provided that you notify Sumec North America of the product
defect within the Warranty Period and provided that Sumec North America,
through inspection, establishes the existence of such a defect and that it is
covered by this Limited Warranty.
Sumec North America will, at its option, use new and/or reconditioned parts
in performing warranty repair and building replacement products. Sumec
North America reserves the right to use parts or products of original or
improved design in the repair or replacement. If Sumec North America repairs
or replaces a product, its warranty continues for the remaining portion of the
original Warranty Period or 90 days from the date of the return shipment to the
customer, whichever is greater. All replaced products and all parts removed from
repaired products become the property of Sumec North America.
How do you get service?
If your product requires troubleshooting or warranty service, contact Sumec
North America at:
• Telephone: [phone]
• E-mail: [e-mail]
Should you need to return your PG1800WP, the following information will help
you process your return:
No returned merchandise will be accepted without a Return To Vendor (RTV)
number. Please call our toll free number and speak with a customer service
representative to obtain an RTV# along with shipping instructions.
Unopened Merchandise:
There is a 30-day money-back guarantee on unopened products or accessories.