Warranty

Powerstar Limited 5 Year Warranty
BOSCH THERMOTECHNOLOGY CORP. guarantees this water heater at the original installation location
against defects in material and workmanship for the periods specified below.
Warranty Period
1. The Heat Exchange/Element - if the original heat exchanger leaks or the heating element fails within
five (5) years from the date of the original installation of the water heater, because of a defect in
material or workmanship, Bosch Thermotechnology Corporation will furnish to such Owner a
replacement heater of the then
2. Any Component Part Other than the Heat Exchanger/Element - If any other component part (other
than the Heat Exchanger/Element) proves to be defective in material or workmanship within one (1)
year from the date of original installations of the water heater, Bosch Thermotechnology will furnish the
owner with a replacement of the defective part(s).
3. Verification of Date of Original Installation - When owner cannot verify or document the original date
of installation, the warranty period begins on the date of manufacture marked on the tag affixed to the
water heater.
Exclusions
1. THIS LIMITED WARRANTY SHALL BE THE EXCLUSIVE WARRANTY MADE BY THE MANUFACTURER AND
IS MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED (WHETHER WRITTEN OR ORAL),
INCLUDING, BUT NOT LIMITED TO, WARRANTIES OR MERCHANT ABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
2. Manufacturer shall not be liable for incidental, consequential, special or contingent damages or
expenses arising, directly or indirectly, from any defect in the water heater, or the use of the water
heater.
3. Manufacturer shall not be liable for any water carnage arising, directly or indirectly, from any
defect in the water heater component part(s) or from its use.
4. Manufacturer shall not be liable under this warranty if:
a) The water heater or any of its component parts has been subject to misuse, alteration, neglect,
accident or freeze, or
b) The water heater has not been installed in accordance with the applicable local plumbing
and/or building code(s) and/or regulation(s), or c) The water neater has not been installed in
accordance with the printed manufacturers instructions, or
d) The water heater is not continuously supplied with potable water
5. The OWNER and not the manufacturer or his representative shall be liable for and shall pay for all
field charges for labour or other expenses incurred in the removal and/or repair of the product or any
expense incurred by the owner in order to repair the product
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES
YOU THE SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHERS. IMPORTANT - OWNER SHALL KEEP
THIS CERTIFICATE
Note: A water heater should be installed in such a manner that if it should leak, the resulting flow of
water will not cause damage to the area in which it is installed.
HOW THE OWNER CAN SECURE SERVICE OR MAKE A CLAIM.
1. Owner should contact the dealer who sold the water heater covered by the warranty or
2. Owner should submit the warranty claim directly to Bosch Thermotechnology at the address listed
below, and they will arrange for the handling on the claim.
3. Whenever any inquiry or service requests made, be sure to include the water heater model number
the date of manufacture, date of installation, Dealers name and the watts and voltage.