POWERWARE® 5115A USB User’s Guide 500-1400 VA www.powerware.com.
Where the brand name “Powerware” is used, the term refers to Eaton’s Powerware Division, trading in Australia as Eaton Power Quality Pty Ltd Powerware is a registered trademark and Advanced Battery Management (ABM) is a trademark of Powerware Corporation. 5115AUSBManual.qxd Rev 1 © Copyright 2004, Powerware. All rights reserved.
POWERWARE® 5115A USB 500-1400 VA User’s Guide www.powerware.com.
Special Symbols The following are examples of symbols used on the UPS to alert you to important information. CAUTION Risk of Electric Shock Do Not Open Cover CAUTION To reduce the risk of electric shock, Do not remove cover (or back) No user-serviceable parts inside Refer servicing to the factory RISK OF ELECTRIC SHOCK - Indicates that a risk of electric shock is present and the associated warning should be observed.
TA B L E CONTENTS OF 1 Powerware 5115 -Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Inspecting the Equipment Safety Precautions . . . . . Installing the UPS . . . . . . UPS Rear Panels . . . . . . 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Audible Alarms and UPS Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Silencing an Audible Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 8 Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CHAPTER 1 POWERWARE 5115 - INTRODUCTION The Powerware 5115 uninterruptible power system (UPS) protects your sensitive electronic equipment from power problems such as power failures, power sags, power surges, brownouts, and line noise. Power failure can occur when you least expect it and power quality can be erratic. Power problems have the potential to corrupt critical data, destroy unsaved work sessions and damage hardware - causing hours of lost productivity and expensive repairs.
Powerware 5115 - Introduction Because an integral part of power protection is power management software, the Powerware 5115 comes fully equipped with a communication port, USB port, serial cable and a CD containing both LanSafe III for networked systems and FailSafe III for standalone systems.
CHAPTER 2 INSTALLATION This section explains • Equipment inspection • Safety precautions • UPS Installation • UPS rear panels Inspecting the Equipment If the UPS has been damaged during shipment, contact your vendor immediately. Safety Precautions Read the following precautions before you install the UPS. IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS. This manual contains important instructions that you should follow during installation and maintenance of the UPS and batteries.
Installation Installing the UPS The following steps explain how to install the UPS. Figure 2 shows a typical installation only. See “UPS Rear Panels” on page 6 for the rear panel of each model. 1. If you are installing power management software, connect your computer to the USB port of UPS communication port using the supplied communication cable. 2. Plug the power cord supplied into the input connector on the UPS rear panel. Figure 2. Typical UPS Installation 3.
4. Plug the equipment to be protected into the UPS outlet sockets. DO NOT protect laser printers with the UPS because of the exceptionally high power requirements of the heating elements. 5. Start the UPS by pressing the button as shown in Figure 2. The indicator illuminates, indicating that power is available from the UPS output receptacles. The UPS conducts a self-test and enters Normal mode. If the alarm beeps or a UPS alarm indicator stays on, see Table 8 on page 26. The installation is complete.
Installation UPS Rear Panels This section shows the rear panels of the Powerware 5115 models. USB Port Network Transient Protector Communication Port 3 x 10A Australian Output Receptacles IEC 320 10A Input Connector Figure 3. 500VA Rear Panel USB Port Network Transient Protector Communication Port Fan 3 x 10A Australian Output Receptacles IEC 320 10A Input Connector Figure 4. 750VA Rear Panel 6 Powerware ® 5115A USB User’s Guide • www.powerware.com.
USB Port Network Transient Protector Communication Port Fan 3 x 10A Australian Output Receptacles IEC 320 10A Input Connector Figure 5. 1000VA Rear Panel USB Port Network Transient Protector Communication Port Fan 3 x 10A Australian Output Receptacles IEC 320 10A Input Connector Figure 6. 1400VA Rear Panel Powerware ® 5115A USB User’s Guide • www.powerware.com.
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CHAPTER 3 OPERATION This section describes • Turning the UPS on and off • Starting the UPS on battery • Standby mode • The UPS front panel and LEDs • Initiating the self-test Tu r n i n g t h e U P S O n To turn on the UPS, press the button on the front panel (shown in Figure 7). After the UPS is turned on, it conducts a self-test and enters Normal mode. The indicator illuminates indicating that power is available from the UPS output receptacles.
Operation UPS Front Panel The UPS front panel indicates the UPS status and also identifies potential power problems. Figure 7 shows the UPS front panel indicators and controls Figure 7. UPS Front Panel If the alarm beeps or any alarm indicators are on, see Table 8 on page 26 to identify and correct the problem I n i t i a t i n g t h e S e l f - Te s t Press and hold the button for three seconds to initiate the self-test. If the UPS finds a problem, an LED indicates where the problem is.
CHAPTER 4 ADDITIONAL UPS FEATURES This section describes • Using the communication port • Using the USB Port • The Network Transient Protector Communication Port To establish communication between the UPS and a computer, connect your computer to the UPS communication port using the supplied communication cable. When the communication cable is installed, power management software can exchange data with the UPS.
Additional UPS Features Table 1.
N e t w o r k Tr a n s i e n t P r o t e c t o r The Network Transient Protector, shown in Figure 10, is located on the rear panel and has jacks labelled IN and OUT. This feature accommodates a single RJ-45 (10BaseT) network connector. Connect the input connector of the equipment you are protecting in the jack labelled IN. Connect the output connector to the jack labelled OUT. NOTE Do not connect or attempt to connect this connector to telephone circuits.
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CHAPTER 5 UPS MAINTENANCE This section explains how to: • Care for the UPS and batteries • Replace the batteries • Test new batteries • Recycle used batteries UPS and Battery Care For the best preventive maintenance, keep the area around the UPS clean and dustfree. If the atmosphere is very dusty, clean the outside of the system with a vacuum cleaner. For full battery life, keep the UPS at an ambient temperature of 25oC.
UPS Maintenance Replacing Batteries The hot-swappable battery feature allows you to replace the UPS batteries easily without turning the UPS off or disconnecting the load. If you prefer to remove input power to change the battery, press the unplug the UPS. button and then Consider all warnings, cautions and notes before replacing batteries. WARNING • Batteries can present a risk of electrical shock or burn from high short circuit current.
Use the following steps to replace the batteries: 1. Pull the top left corner forward and remove the front panel. 2. Slide up and remove the metal battery cover. 3. 500VA units. Disconnect the red battery cable and then disconnect the black battery cable Pull the battery out onto a flat, stable surface. Powerware ® 5115A USB User’s Guide • www.powerware.com.
UPS Maintenance 4. 18 750-1400VA units. Disconnect the red battery cable and then pull the battery out onto a flat, stable surface. Disconnect the black battery cable to the UPS as shown. Powerware ® 5115A USB User’s Guide • www.powerware.com.
5. Replace the battery. See “Recycling the Used Battery” for proper disposal. 6. Connect the black battery cable to the new battery and then connect the red battery cable. 7. Reinstall the battery. 8. Reinstall the metal battery cover and front panel. Te s t i n g N e w B a t t e r i e s NOTE: It is recommended that the batteries charge for 6 to 24 hours before testing. Press and hold the button for three seconds to initiate a self-test.
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CHAPTER 6 SPECIFICATIONS This section provides the following specifications for the Powerware 5115 models: • Electrical input and output • Mass and dimensions • Environmental and safety • Battery Table 2. Model List and Mechanical UPS Models PW5115 500A USB PW5115 750A USB PW5115 1000A USB PW5115 1400A USB UPS Dimensions (W x H x D) 500VA: 150 x 193 x 270 mm 750-1000VA: 150 x 193 x335 mm 1400VA: 150 x 193 x 390 mm UPS Mass 500VA: 7.8 kg 750VA: 12.4 kg 1000VA: 12.6 kg 1400VA: 16.8 kg Table 3.
Specifications Table 4. Electrical Output Power Levels (rated at 500VA, 320W nominal inputs) 750VA, 500W 1000VA, 670W 1400VA, 950W Power Factor 500VA, 0.64 750-1400VA, 0.67 Regulation (Normal mode) -10% to +6% of nominal voltage Regulation (Battery mode) 240V +5% Voltage Waveform Overcurrent Protection Output Receptacles Sine wave Inverter saturation current limited 3 x 10A, Australian Table 5.
Table 6. Battery Configuration 500VA: (1) 12V, 9 Ah internal battery 750VA: (2) 12V, 7 or 7.
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CHAPTER 7 TROUBLESHOOTING If you have a question or problem, the troubleshooting table may help (See Table 8). If you need assistance, phone Powerware Service or your local Powerware office. Please have the model number and serial number (located on the rear of the unit) available. If the unit must be returned, Powerware will give you a Return Authorisation (RA) number. Phone Powerware National Service & Repair Centre on 1300 303 059 for an RA number before returning the unit for any reason.
Troubleshooting Indicator Legend Lit Flashing Table 8. Troubleshooting Guide Alarm or Condition Possible Cause Action The indicator is not on,. The power cord is not the UPS does not start connected correctly. Check the power cord connections. The wall outlet is faulty. Have a qualified electrician test and repair the outlet. The UPS operates in Battery The input overcurrent mode only, even though protector is open normal utility power is present Save your work and turn off your equipment.
Table 8. Troubleshooting Guide (continued) Alarm or Condition Possible Cause Action 1 beep every 2 seconds The UPS is running on battery power because the input voltage is too high or too low. Correct the input voltage, if possible. The UPS continues to operate on battery until the condition is corrected or the battery is completely discharged. If the condition persists, the input voltage in your area may differ from the UPS nominal.
Troubleshooting Table 8. Troubleshooting Guide (continued) Alarm or Condition 3 beeps every 10 Possible Cause Action Failed attempt to start the UPS on battery. Plug the UPS into a power outlet for 24 hours to charge the battery. After charging the battery, press seconds and hold the button for 3 seconds. Then check the indicator. If the still flashes, see “UPS Maintenance” on page 15 to replace the battery. 28 Continuous beep The output wave is abnormal while the UPS is on battery.
Service and Support If you have a question or problem, Table 8, Troubleshooting Guide, may help. If you need more help, please have your UPS model number and serial number (on the back label) nearby, and call the Powerware National Service and Repair Centre . . . . . . .1300 303 059 Powerware’ service technicians have in-depth knowledge of the UPS and power problems. Powerware may tell you the UPS must be returned. If this happens, we will give you a Return Authorisation (RA) number.
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CHAPTER 8 WARRANTY INFORMATION This Warranty is subject to Eaton Power Quality Pty Ltd (EPQ) standard Conditions of Sale which govern all sales of products by Eaton Power Quality Pty Ltd. 1. EPQ products, in general, are warranted against failure due to faulty materials and/or workmanship for a period of two years from despatch date (ex EPQ store) as per invoice. Ferroresonant and 95 Series Power Conditioners and Dry Type Transformers have an extended warranty - 5 years from date of despatch. 2.
Warranty Information 32 7. Providing that the batteries are used within the limits as set out in the battery manufacturer’s warranty statement and are provided as an integral part of new equipment, they are guaranteed for two years, from despatch date as per invoice. A copy of this warranty statement is available on request. Batteries provided as spare parts or replacements have a one year warranty. Other optional warranty terms for batteries are available on request. 8.
Register your warranty on line at www.powerware.com.au within 30 days and receive the Ten-Year Pro-Rated Warranty and $50,000 Load Protection Guarantee Absolutely FREE! Disclaimers The warranties and guaranties below, together with Powerware's Two-Year Limited Warranty, are exclusive and in lieu of all other express and implied warranties whatsoever, including but not limited to implied warranties of merchantability and fitness for particular purpose.
Warranty Information Required Operating Conditions and Extended Ten-Year Pro-Rated Warranty Exclusions 1. If you plan to store the UPS or battery cabinets prior to use, store them in a cool, dry environment. Storage temperature should not exceed 95°F (35°C) in order to preserve battery life. For longer term storage, energise the UPS and battery cabinet for approximately 8 hours every 90 days in order to maintain battery charge.
Eaton Power Quality Pty Ltd 13 Healey Road DANDENONG VIC 3175 AUSTRALIA AFFIX P O S TA G E S TA M P
UPS Serial Number: ....................................... Date of Personal Computer(s) Workstation(s) Service/Network Equip. Midrange Computer(s) Mainframe(s) Industrial Automation Telecommunications Equipment Retail/Point-of-Sale Equipment Facilities/ Building wide protection Other ................................. 5. What equipment do you intend to protect with this Powerware UPS? Appearance Front Panel Display Backup Time RS232 Communications UPS Management Software Other ............
Powerware Australia/New Zealand Offices Head Office - Sydney Eaton Power Quality Pty Ltd ABN 82 054 056 709 119-127 Wicks Road North Ryde NSW 2113 Phone: 61-2-9878 5000 Fax: 61-2-9887 2186 National Service and Repair Centre 1300 303 059 Web Site: www.powerware.com.
You have purchased a UPS that will provide you with many years of service, protecting your equipment from surges, sags, and blackouts. This product incorporates the highest quality standards in engineering, manufacturing and testing, and carries a 2 year warranty against defects in material and workmanship. This product is backed by over 60 years of pride and integrity. We are sure you will agree, there is no substitute for a Powerware product.
