User's Manual

SCA 9350-30 Installation and Service Manual
 Copyright Powerwave Technologies, Inc., December 2001. All rights reserved
044-xxxxx Rev. x 6-1 December 2001
Section 6 Troubleshooting
6-1 Introduction
This section contains a list of problems and a few suggested actions that may correct the prob-
lem. If the suggested corrective action does not eliminate the problem, please contact your
Powerwave field representative or the factory for further instructions.
NOTE
Check your sales order and equipment warranty before attempting to service or repair
the unit. Do not break the seals on equipment under warranty or the warranty will be
null and void. Do not return equipment for warranty or repair service until proper
shipping instructions are received from the factory.
6-2 Troubleshooting
Refer to table 6-1 for troubleshooting suggestions.
Table 6-1 Troubleshooting
Symptom Suggested Action
LED not lit
1. Check that rack power connection is secure.
2. Check for proper power supply voltage.
3. Check that power switch is ON position.
LED is red
1. Verify amplifier is enabled.
2. A large RF input overdrive has caused an alarm. Reduce input power and
re-enable the amplifier.
3. Follow recommendations of BTS operating manual.
No RF
Output
1. Check input and output connections and cables for integrity and tightness.
2. Check RF input power to verify that it is present and within specification range.
3. Contact Powerwave field representative or factory.
6-3 Return For Service Procedures
When returning products to Powerwave, the following procedures will ensure optimum response.
6-3.1 Obtaining An RMA
A Return Material Authorization (RMA) number must be obtained prior to returning equipment to
the factory for service. Please contact our Repair Department at [phone] or (714) 466-
1000 to obtain this number, or FAX your request to [phone]. Failure to obtain this RMA
number may result in delays in receiving repair service.
6-3.2 Repackaging For Shipment
To ensure safe shipment of the amplifier, it is recommended that the package designed for the
amplifier be used. The original packaging material is reusable. If it is not available, contact
Powerwave’s Customer Service Department for packing materials and information.