User's Manual

SPA9323-30C Installation & Service Manual
© Copyright Powerwave Technologies, Inc., October 2004. All rights reserved
044-05178 Rev. A 6-1 October 2004
Section 6 Troubleshooting
6-1 Introduction
This section contains a list of problems and a few suggested actions that may correct the prob-
lem. If the suggested corrective action does not eliminate the problem, please contact your
Powerwave field representative or the factory for further instructions.
NOTE
Check your sales order and equipment warranty before attempting to service
or repair the unit. Do not break the seals on equipment under warranty or the
warranty will be null and void. Do not return equipment for warranty or repair
service until proper shipping instructions are received from the factory.
6-2 Troubleshooting
Refer to table 6-1 for troubleshooting suggestions.
Table 6-1 Troubleshooting
Symptom Suggested Action
LED not lit
1. Check that rack power connection is secure.
2. Check for proper power supply voltage.
3. Check that power switch is ON position.
LED is red
1. Verify amplifier is enabled.
2. A large RF input overdrive has caused an alarm. Reduce input power and
re-enable the amplifier.
3. Follow recommendations of BTS operating manual.
No RF
Output
1. Check input and output connections and cables for integrity and tightness.
2. Check RF input power to verify that it is present and within specification
range.
3. Contact Powerwave field representative or factory.
6-3 Return For Service Procedures
Before returning products to Powerwave, obtain a Return Material Authorization (RMA) number
and repackage the equipment as described in the following paragraphs.
6-3.1 Obtaining An RMA
An RMA number must be obtained by contacting our Repair Department at [phone] or
[phone], or FAX your request to [phone]. Failure to obtain this RMA number may
result in delays in receiving repair service.
6-3.2 Repackaging For Shipment
To ensure safe shipment of the amplifier, it is recommended to reuse the package designed for
the amplifier. The original packaging material is reusable. If it is not available, contact
Powerwave’s Customer Service Department for further instructions.