User Manual
PowerXL Slimline Air Fryer Plus 15
Error Codes
Display Shown Possible Cause Solution
E1 Broken circuit of the thermal sensor Call Customer Service
E2 Short circuit of the thermal sensor Call Customer Service
Troubleshooting
Problem Possible Cause Solution
The appliance
does not work
The appliance is not plugged in. Plug power cord into wall socket.
The appliance has not been turned on by setting the preparation
time and temperature.
Set the temperature and time.
The appliance is plugged into an outlet that is shared
with other devices.
Plug the appliance into a dedicated power outlet.
Food not cooked
The appliance is overloaded. Use smaller batches for more even cooking.
The temperature is set too low. Raise temperature and continue cooking.
Food is not fried evenly
Some foods need to be turned during the cooking process. Check halfway through process and turn food if needed.
Foods of different sizes are being cooked together. Cook similar-sized foods together.
White smoke
coming from appliance
Oil is being used. Wipe down to remove excess oil.
Accessories have excess grease residue from previous cooking. Clean the components and appliance interior
after each use.
French fries are
not fried evenly
Wrong type of potato being used. Use fresh, rm potatoes.
Potatoes not blanched properly during preparation. Use cut sticks and pat dry to remove excess starch.
Too many fries are being cooked at once. Cook less than 2 ½ cups of fries at a time.
Fries are not crispy
Raw fries have too much water. Dry potato sticks properly before misting oil.
Cut sticks smaller. Add a bit more oil.
Handle came off
Outer Basket
Screw came off of the handle. Contact customer service using the contact information
on the back of this manual.
The food inside the Outer Basket was too heavy.