Instruction Manual
MODEL 1022 & 1025           7  05/10/2007
TROUBLE SHOOTING
CAUTION: High voltage exists on the supply and load terminals of this controller and may exist on other equipment 
located near the controller. Use extreme caution to avoid electrical shock.
The LED located on the controller circuit can be used to aid in determining problems. This LED varies in intensity 
proportional to the command signal and therefore should be proportional to the load voltage.
THE FOLLOWING ARE SYMPTOMS AND POSSIBLE CAUSES:
SYMPTOMS POSSIBLE CAUSES
NO LOAD POWER, LED not ON: Determine that the command sigal is applied to the 
controller. Determine that 24 volts is applied to the circuit.
NO LOAD POWER, LED intensity can be varied: Determine that all fuses are “OK”. If the voltage across the 
SCR module is equal to the line voltage the SCR module 
has probably failed. NOTE: If a replacement SCR module 
is ordered specify the voltage and current rating of the 
controller and the serial number of the failed unit.
LOAD POWER IS MAXIMUM AND CANNOT BE 
REDUCED, LED is ON:
Determine that the command signal can be adjusted to 
zero. Also remove the green plug-in connector to remove 
the command signal. If the LED is not off, the circuit card 
has failed.
LOAD POWER IS MAXIMUM AND CANNOT BE 
REDUCED, LED is OFF:
Remove the 24Vac plug in connector. If the load still has 
power the SCR module has probably failed as a short 
allowing full power at be applied to the load. To determine 
if the SCR module has shorted remove power and then 
the line and load connections and measure the resistance 
across the line and load terminals on the SCR module. If 
the resistance is less than 10000 ohms the modual has 
failed. NOTE: If a replacement SCR module is ordered 
specify the voltage and current rating of the controller and 
the serial number of the failed unit.
LOAD VOLTAGE SNAPS ON: Determine that the primary of the circuit transformer is 
connected to the same supply as the controller and load.
MAXIMUM LOAD VOLTAGE CANNOT BE OBTAINED: Determine that the primary of the circuit transformer is 
connected to the same supply as the controller and load. 
Typically this problem is caused by the primary being 
connected across the load and line connection at the 
controller.
MANUFACTURED BY
7870 PARK DRIVE, CHANHASSEN, MN 55317
TEL: 952-474-6200 FAX: 952-474-6070
TOLL FREE: 800-765-2799
www.ccipower.com U.S.A










