User Manual

4. Resources
4.3 Warranty Information
Eris™ Series E3.5
Owner’s Manual
12
PreSonus Products And EU Statutory Warranty:
When you purchase PreSonus products, European Union
consumer law provides statutory warranty rights in
addition to the coverage you receive from the PreSonus
limited warranty. A summary of the EU Statutory Warranty
and the PreSonus Limited Warranty is below:
EU Consumer Law PreSonus Limited Warranty
Repair or Replacement
Coverage For
Defects present when customer
takes delivery
Defects arising after customer takes delivery
Warranty Period
2 years (minimum) from
original date of purchase (unless
superseded by PreSonus)
1 year from original date of purchase (unless superseded
by PreSonus)
Cost of Coverage Provided at no additional cost Included at no additional cost
Who to contact to
make a claim
The seller PreSonus technical support for your region
What This Warranty Covers:
PreSonus Audio Electronics, Inc., (“PreSonus”) warrants
defects in material and workmanship in PreSonus-
branded products under normal use. This Limited Warranty
applies only to hardware products manufactured by
or for PreSonus that can be identified by the PreSonus
trademark, trade name, or logo affixed to them.
Exclusions and Limitations:
This warranty does not cover the following:
1. Damage caused by accident, abuse, improper
installation, failure to follow instructions in the
applicable owner’s manual or improper operation,
rental, product modification, alteration, or neglect.
2. Damage from improper grounding, faulty
wiring (AC and signal), faulty equipment, or
connection to a voltage range outside published
specifications (see applicable owner’s manual).
3. Damage to drivers or diaphragm assemblies
found to have burnt voice coils from over/under
driving or signal surge from another device.
4. Damage occurring during shipment or improper handling.