MultiPhone 5044 DUO PAP5044 DUO Android Smartphone User Manual Version 1.1 www.prestigio.
About this user manual This user manual is specially designed to detail the device’s functions and features. -- Please read this manual before using the device to ensure safe and proper use. -- Descriptions are based on the device’s default settings. -- Images and screenshots may differ in appearance from the actual product. -- Prestigio continuously strives to improve its products. Due to software upgrading, some contents in this user manual may be different from your product.
Contents 1.
Your camera at a glance ��������������������������������������������������������������������������������������������������������25 Take a photo �������������������������������������������������������������������������������������������������������������������������26 Take a photo of yourself �������������������������������������������������������������������������������������������������������26 Take a panoramic photo ������������������������������������������������������������������������������������������
1. Unboxing Open your package • Prestigio MultiPhone • Earphones • Travel charger • Quick start guide • Legal and safety notices • Rechargeable Li-ion battery • USB cable • Flip cover • Warranty card 1 Your phone at a glance Micro USB port Front camera Rear camera Earpiece Headset jack Volume button Power button Microphone Touch screen Speaker Home key Menu key Back key Buttons Button Definition Function Power Volume • Press and hold to power on or off your phone.
2. Getting started Congratulations on your purchase and welcome to Prestigio. To get the most from your product and enjoy all Prestigio has to offer, please access: http://www.prestigio.com/catalogue/MultiPhones 2 More details about your product, please access: http://www.prestigio.com/support Please read the "MultiPhone legal and safety notices" on your package before use. • Do not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery.
3. With the SIM card’s gold contacts facing down and its cut-off corner facing outwards, insert the SIM card all the way into the SIM card slot. Push the SIM card in until it clicks into place. Remove the SIM card: Push the SIM card in to eject it from its slot, and remove it. Insert a memory card You can expand the memory of your phone and store more additional multimedia files by adding a micro-SD card.
Insert the battery Insert the battery (with its exposed copper contacts first) into the battery compartment. lease use only original batteries that came in the box or replacements that we P recommend. Replace the back cover 1. Align the back cover onto the top part of your phone. 2. Press the sides and the bottom part of the back cover against your phone to lock the cover into place. You will hear a click when the back cover is locked in place.
Power on your phone Press and hold the Power button for a few seconds to power on your phone. 1. When turning on the device for the first time, follow the on-screen instructions to set up your device. 2. After set up your phone, there is an Installer Prestigio wizard appears on the screen. It offers you some third-party apps, tap the apps you want to install on your phone. Follow the onscreen instructions to install the apps. 3. It might take a certain time for your phone to install the apps.
Add an app icon to home screen 1. On the Home screen, tap to open the list menu. 2. Tap and hold an application icon. 3. Drag it into a panel preview. Remove an item on the Home screen 1. Tap and hold an item to remove. 2. The Remove option appears at the top of the Home screen. 3. Drag the item to the Remove option. 4. When the Remove option turns red, release the item. List menu All yours apps' icons can be found on the list menu. You also can find all the widgets of the apps on the list menu.
3. Basics 3 Finger tips Only use your fingers to use the touch screen. Tap Tap and hold Swipe Slide Zoom in Zoom out To open an application, to select a menu item, to press an on-screen button, or to enter a character using the on-screen keyboard, tap it with a finger. Quickly swipe your finger vertically or horizontally across the screen to go to other Home pages, scroll through documents, and more. Spread two fingers apart on a webpage, map, or image to zoom in a part.
Scroll Drag up or down to scroll. On some screens, such as webpages, you can also scroll side to side. Flick Flick left or right on the Home screen or the Applications screen to see another panel. Flick up or down to scroll through a webpage or a list, such as contacts. Motion gesture Rotate your phone for a better view For many screens, you can automatically change the screen orientation from portrait to landscape by turning your phone sideways.
2. After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket. lways use authentic accessories as they enable your battery to perform at its peak. A Nonauthentic accessories (eg. chargers) can damage your battery and even your phone. • You can use the phone while it is charging. • Keeping the charger plugged to the phone when the battery is fully charged will not damage the battery.
Load files from your PC 1. Connect your phone to the PC by using the USB cable. 2. Slide to open notification panel, tap Connected as USB Storage. 3. Tap to select USB storage in USB computer connection screen. 4. Slide to open notification panel again, tap USB connected. 5. Tap to turn on USB storage. 6. Transfer files between your phone and the PC. Connect with Windows Media Player 1. Connect your phone to the PC by using the USB cable. 2.
Setting a face unlock 1. On home screen, tap to open list menu. 2. Tap >Security > Screen lock > Face Unlock. 3. Fit your face in the frame to be captured. Setting a voice unlock 1. On home screen, tap to open list menu. 2. Tap >Security > Screen lock > Voice Unlock. 3. Follow the on-screen steps to record your voice. Setting a pattern 1. On home screen, tap to open list menu. 2. Tap >Security > Screen lock > Pattern. 3.
-- To open the Notifications panel, slide down from the top of the screen. -- To close the Notifications panel, drag up the bar that is on the bottom of the screen. -- To dismiss the notification, tap . -- To enter system settings, tap . Using Quick Settings The Quick Settings tab lets you easily turn on Airplane mode, Wi-Fi, and more, and also provides a quick shortcut to change the mode and set the brightness, auto rotation if slide the tab.
Enter text Use the onscreen keyboard to enter text, such as contact information, mail, and web addresses. Depending on the app and the language you’re using, the keyboard may correct misspellings, predict what you’re typing, and even learn as you use it. Change the input method You can download an input app or use the input method pre-installed on your phone. To change the input method, follow the steps: 1. On home screen, tap to open list menu. 2. Tap >Language & input > Default. 3.
Copy and paste text 1. After you have selected the text you want to copy, tap . The selected text is then copied to the clipboard. 2. In a text entry field, press and hold at the point where you want to paste the text. 3. Tap Paste. Move a text 1. After you have selected the text you want to cut, tap . The selected text is then cut to the clipboard. 2. In a text entry field, press and hold at the point where you want to paste the text. 3. Tap Paste.
Status icons The icons in the status bar at the top of the screen give information about your phone: Icons What it means Icons What it means Silent mode activated. 3G network connected. Vibration mode activated. Wi-Fi connected. Flight mode activated. Roaming (outside of normal service area). Battery power level. Bluetooth is activated. Call in progress. Connected to PC. Missed call. Wired microphone headset connected. New SMS or MMS. Wired headset connected. GPRS network connected.
4. Phone Learn to use calling functions, such as making and answering calls, using options available during a call or customising and using call-related features. 4 Make a call 1. Tap to open the dial pad, enter your number directly. Or enter the first few digits of a phone number, then choose a contact. 2. Tap . You also can use the following methods to make a call: -- Make a call from the history of incoming and outgoing calls and messages. -- Make a call from the contacts list.
View contacts Do the following methods to view the contact list: -- On the home screen, tap . -- Or on the list menu, tap . Search for a contact 1. Go to to view the contact list. 2. Scroll up or down the contact list. 3. Tap and enter the first few letters of the name in the search bar. 4. Select the contact from the option list. Call a contact 1. Go to to view the contact list. 2. Scroll the list to select your desired contact. -- Tap the number area to call the contact.
2. Tap to view contact groups. 3. Tap to add contacts to a group. 4. Enter your group’s name, and tap to add contacts. Import/Export contacts 1. Go to to view the contact list. 2. Tap > Import/export. 3. Select the contacts storage. 4. Follow the on-screen steps to finish. Delete contacts 1. Go to to view the contact list. 2. Tap > Delete contact. 3. Choose the desired contacts. 4. Tap OK to delete the contacts. Use speed dial Use Speed dial to call a phone number with a single tap.
3. The second number is dialled, and the first call is put on hold at this time. -- You can tap -- Tap to toggle between 2 calls. to add the contact to a conference call. Make an emergency call In some regions, you can make emergency calls even if you don’t have a SIM card installed or your SIM card has been blocked. If you are out of base station coverage, you won't be able to make an emergency call. 1. On the Home screen, tap to open the dial pad. 2.
5. Messages Messages let you exchange text messages with other SMS and MMS devices via your cellular connection. Your sent and received messages are neatly grouped into conversations, by contact name or phone number. 5 Send a message 1. On the home screen or list menu, tap . 2. Tap to start composing a new message. 3. Use the following methods to add recipients: -- Enter a phone number. -- Tap , select contacts, and then tap . 4. Enter the text message in the text box. 5.
4. Use the following methods to add recipients: -- Enter a phone number. -- Tap , select contacts, and then tap . 5. Enter more text if you wanted. 6. Tap to send the message. Delete messages Delete a message 1. On the home screen or list menu, tap . 2. The messages screen displayed. 3. Tap a contact (or phone number) to view the exchange of message with that contact. 4. Tap and hold a message. 5. In the pop up window (Message options), select Delete. Delete a conversation 1.
6. Mail Use this application to send or view email messages. Learn to send or view email messages via your personal or company email account. 6 Set up an email account 1. On the home screen or list menu, tap , do one of the following: -- If this is your first time to add an email account in Mail, just move to the next step. -- If you’ve already added an email account in Mail, then tap > Settings > ADD ACCOUNT. 2. Enter the email address and password for your email account. 3.
Reply to a mail 1. On the home screen or list menu, tap . 2. Switch to the email account that you want to use. 3. In the email account inbox, tap the email message. 4. Tap , and then compose your mail. 5. Tap to send the mail. Delete mails 1. On the home screen or list menu, tap . 2. Switch to the email account that you want to use. 3. Tap the desired mail, and then tap . Gmail Use this application to quickly and directly access the Google Mail service.
Search for a mail 1. On the home screen or list menu, tap . 2. Tap to display the search bar. 3. Enter the first few letters of the mail sender or subject in the search bar. 4. Select the mail from the list. Send a mail in Gmail 1. On the home screen or list menu, tap . 2. Tap . 3. Fill in one or more recipients. -- If you want to loop in more recipients in a carbon copy (Cc) or blind carbon copy (Bcc) of the email message, tap > Add Cc/Bcc. 4. Enter the subject, and then compose your mail.
7. Camera With your phone, you can take both photos and videos as desired. In addition to the rear camera on the back, there’s a camera on the front for video calls and self-portraits. The LED flash on the back gives you extra light when you need it. -- To use the camera, on the home screen or list menu, tap . 7 Your camera at a glance Switch between the front and rear camera. Image preview. Change the flash setting. Capture a photo. Switch to video recording. Scroll to select capture mode.
Take a photo 1. Tap to turn on the camera. 2. Spread or pinch the screen to zoom in or out. 3. Change the camera setting if necessary. 4. Just point the camera at what you want to capture. The camera adjusts the focus automatically as you move it. 5. Tap to capture the photo. Take a photo of yourself 1. Tap to turn on the camera. 2. On the screen, tap . 3. Tap to capture the photo. Set self timer 1. Tap to turn on the camera. 2. Tap to customize your camera. 3.
HDR When shooting portraits against a bright background, use the HDR (High Dynamic Range) scene to capture your subjects clearly. HDR brings out the details of both the highlights and shadows, even in high contrast lighting. 1. Tap to turn on the camera. 2. Scroll the capture mode, and then tap . 3. When you’re ready to take the photo, tap . Do not move your phone during HDR capturing. Record a video 1. Tap to turn on the camera. 2. When you're ready to start recording, tap . 3.
-- Picture size: Select the size of picture. -- Preview size: Set the preview screen ratio when you are taking a photo. -- EIS: Turn on or off EIS. -- Microphone: Enable or disenable microphone while recording a video. -- Audio mode: Select a audio mode. -- Time lapse interval: Set the time lapse interval. -- Video quality: Set the quality level for videos.
8. Multimedia Your phone provides you several entertainment ways. You can view the photos taken by the camera. You can also enjoy music and video playing. 8 Gallery Use Gallery to view all your photos and videos that are on your phone. -- To open your gallery, on the home screen or list menu, tap . • Some file formats are not supported depending on the software installed on the device. • Some files may not play properly depending on how they are encoded. View your photos View photos in the album 1.
3. Tap the on-screen controls to control the video playback. 4. Press the volume button to adjust the volume. 5. Tap to select more options. Edit your photos When viewing a photo, tap and use the following functions: • Delete: Delete the photo. • Slideshow: Start a slideshow with the images in the current folder. • Edit: Launch Paper Artist to edit the photo. • Rotate left: Rotate anticlockwise. • Rotate right: Rotate clockwise. • Crop: Resize the orange frame to crop and save the photo in it.
Add photo effects 1. On the home screen or list menu, tap . 2. Browse to the photo that you want to edit. 3. Tap > Edit, and then tap . 4. Tap an effect to apply to the photo. 5. Tap Save. The enhanced photo is saved as a copy. The original photo remains unedited. Share your photos You can share your photos with another device via email, MMS or Bluetooth. Share photos by Email 1. On the home screen or list menu, tap . 2. Browse to the photo that you want to share. 3.
4. Select Wallpaper or Contact photo. 5. You’ll see a crop box around the photo. -- Drag the crop box over the part of the photo you want to crop. -- Press the edge of the crop box, and drag your finger inward or outward to resize the crop box. 6. Tap OK to set the photo as your wallpaper or contact photo. Video player You can use the video player on your phone to watch the videos. Watch a video by using video player 1. On the home screen or list menu, tap . 2. Tap the video that you want to watch.
-- To use the music player, on the home screen or list menu, tap . • Some file formats are not supported depending on the device’s software version. • Some files may not play properly depending on the encoding used. Browse music 1. From the Home screen, tap . 2. You can: -- Tap Artists/Albums/Playlists, you can browse songs sorted by artists, albums, or playlists. -- Tap Songs, browse all songs. -- Tap Now playing, check the song is playing now.
3. Tap to select Use as ringtone. Your playlist Create a playlist You can make your own playlist. 1. On the home screen or list menu, tap . 2. Tap a song from the category. 3. Tap to select Add to playlist. 4. On the pop up screen, tap New to create a new playlist. 5. Enter a title and tap Save. Rename the playlist 1. On the home screen or list menu, tap . 2. Tap Playlists to view all your playlists. 3. Tap and hold the playlist you want to rename. 4. Select Rename on the pop up screen.
More options. Turn off FM radio and exit. Open channel list. Skip to previous channel. Decrease the frequence by 0.1MHz. Skip to next channel. Increase the frequence by 0.1MHz. Turn off FM -- You can use other apps while listening to the radio. -- To turn off FM Radio completely, tap . Record radio programs You can record a radio program when listen to it. 1. On the home screen or list menu, tap . 2. Tune to your desired radio station. 3. Tap > Record FM. 4. Tap to stop recording. 5.
Voice Recorder can run in the background while you do other things on your phone, except when you open other apps that also use audio functions. Play a voice memo 1. On the home screen or list menu, tap 2. Tap to open recording file list. 3. Select your voice memo and tap it. . Delete a voice memo 1. On the home screen or list menu, tap . 2. Tap to open recording file list. 3. Tap and hold the voice memo you want to delete. 4. Tap to delete the file.
9. Web & network You can connect your phone to Internet and browse a webpage on the websit. Connect to internet 9 Your phone connects to the Internet whenever necessary, using a Wi-Fi connection (if available) or your mobile operator's data connection. Data connection You can use your mobile operator's data connection. Some apps and services may transfer data over your mobile operator's cellullar network, which may result in additional fees. Contact your mobile operator for details.
1. On the home screen or list menu, tap . -- Or, tap > System settings. 2. Tap Data usage. 3. Tap > Data roaming to turn it on or off. Keep track of your data usage If you're on a limited data allowance, it's important to keep track of the activities and apps that usually send and receive data, such as browsing the web, syncing online accounts, and sending email or sharing status updates.
Connect to a wireless network 1. On the home screen or list menu, tap , and then tap Wi-Fi to turn it on. 2. Detected Wi-Fi networks will be listed in the Wi-Fi networks section. 3. Tap the desired Wi-Fi network you want to connect. -- If you selected a secured network, you’ll be asked to enter the network key or password. T he next time your phone connects to a previously accessed secured wireless network, you won’t be asked to enter the key or other security information again.
network. You can get this information from your network administrator. You must first establish a Wi-Fi or data connection before you can start a VPN connection. Add a VPN connection You must first set a lock screen PIN or password before you can use credential storage and set up the VPN. 1. On the home screen or list menu, tap . 2. Tap More... > VPN. 3. Tap to add VPN profile. 4. Enter the VPN settings and set them up according to the security details your network administrator gave you. 5.
Edit a bookmark 1. While viewing a webpage, tap . 2. Tap Bookmarks. 3. On the Bookmarks tab, tap and hold the webpage you want to edit. 4. Tap Edit on the pop up screen. 5. Enter your changes, and then tap OK. View Browsing history 1. While viewing a webpage, tap . 2. Tap History. 3. On the History tab, tap a time period to see a list of webpages you’ve visited. Download files You can download files and apps directly from your favorite websites.
10. Bluetooth Bluetooth Your phone can connect to a compatible Bluetooth device for exchanging data. Bluetooth creates a direct wireless connection between two devices over short distances. 10 Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Turn on or off Bluetooth 1. On the home screen or list menu, tap -- Or, tap > System settings. 2. Tap to turn on or off Bluetooth. .
Send data via Bluetooth 1. On the home screen or list menu, tap . -- Or, tap > System settings. 2. Tap to turn on or off Bluetooth. 3. Pair with a Bluetooth device. 4. Tap on the home screen or list menu. 5. Tap the file you want to share. 6. Tap and select Bluetooth. 7. Select a device to start sending the file.
11. Apps Play store Use the Google Play store to purchase and download applications and games that are able to run on the your phone. Choose from a wide variety of free and paid apps ranging from productivity apps, entertainment, to games. -- On the home screen or list menu, tap . 11 • A Google Wallet™ payment service is required to purchase a paid app. You will be asked to confirm method of payment when you purchase an app. • The name of the Play Store app may differ depending on your region.
Uninstall an app 1. On the home screen or list menu, tap -- Or, tap > Manage apps. 2. Tap the app you want to uninstall. 3. Tap Uninstall. > Apps. • For different apps, the options maybe vary. • You can not uninstall the essential apps and system app, such as Contacts, Settings and etc.
12. eReader Prestigio With the eReader Prestigio, you can easily and quickly download and read eBooks on your phone. -- On the home screen or list menu, tap . 12 Your eReader at a glance Find eBooks in your library. Go to Bookstore. View your bookshelf. Change different search item. Search eBooks by keyword. eBooks. Edit your collections. Edit your bookshelf. Download an eBook You can download eBooks by using eReader Prestigio. Some eBooks are free to download, and some eBooks need a payment.
Add a bookmark 1. While reading a eBook, tap . 2. Tap , and then tap New bookmark. 3. The certain page is added to bookmark. Open the bookmark You can continue reading your eBook from the certain page which you have added to bookmark. 1. While reading a eBook, tap . 2. Tap . 3. In This book or All books tab, tap your desired bookmark. Search for a content You can search for a certain content in the eBook, for example, a word, a sentence or a paragraph, etc. 1. While reading a eBook, tap . 2.
13. Travel & maps Use this application to pinpoint the location of your phone, search for places, or get directions. Find a location 13 About Locations Use this application to search for nearby restaurants, banks, bus stops, and more. -- On the home screen or list menu, tap . • If you are in an area where there are a lot of surrounding buildings, Locations may have a hard time pinpointing your location. • This application may not be available depending on the region or service provider.
3. Enter the place you want to search for. 4. Select the desired place in the result list. 5. Tap to get directions to the place. 6. Choose how you want to get to your destination. 7. Tap get directions. 8. The map opens showing the route to your destination. Get directions by setting a start and end location 1. On the home screen or list menu, tap , and tap to enter map view. -- Or, tap on the home screen or list menu. 2. Tap to get directions. 3. Choose your start point and end point. 4.
Clear the map After searching on a map, you can clear away the various markers drawn on it. Tap > Clear Map. Get help If you need help or have questions about Maps or Latitude, tap > Help (or Maps settings You can set up the Google maps, tap > Latitude). > Settings while viewing the maps.
14. My files and storage My files Use this application to access all kinds of files stored on your phone, including photos, videos, songs, and sound clips. -- On the home screen or list menu, tap 14 . View my files 1. On the home screen or list menu, tap 2. Tap to choose a source storage. 3. Select a folder to open it. . Search for a file 1. On the home screen or list menu, tap . 2. Tap to choose a source storage. 3. Tap , and enter key word. 4.
Erase SD card 1. On the home screen or list menu, tap -- Or, tap > System settings. 2. Tap Storage. 3. Select Erase SD card. . Formatting a memory card permanently deletes all data from it. The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory.
15. Utilities Clock Use the clock app to set alarms, check the time in any location in the world, measure the duration of an event, or set a timer. -- On the home screen or list menu, tap . 15 World clock You can add a city to the world clock screen. 1. On the home screen or list menu, tap . 2. Tap . 3. Scroll through the list and tap the city that you want to add. Alarm You can set up one or more alarms. Set an alarm 1. On the clock screen, tap . 2. Tap to add a new alarm. 3.
Calendar You can create your event and make a plan on your calendar. • On the home screen or list menu, tap . View the calendar On the home screen or list menu, tap to Day, Week,Month or Agenda view. to check the calendar. Tap to change your calendar Create an event 1. Go to , select a date. 2. Tap > New event. 3. Edit reminder settings. 4. Tap Done to save the event. Manage your events Edit an event You can only edit events you have created. 1.
ToDo list Use the ToDo app, you can organize and track ToDo and task lists. • On the home screen or list menu, tap . Create your to-do list 1. On the home screen or list menu, tap . 2. Tap . 3. Edit the title and details, and then set the expire date. 4. Tap Done to save the task. Manage your to-do list Edit a task You can only edit tasks you have created. 1. On the home screen or list menu, tap 2. Tap the event your want to edit. 3. Make your changes to the task. 4. Tap Done. .
4. If what you’re searching for is in the list, tap the item to open it in its compatible app. Otherwise, tap Retry to search again. This application may not be available depending on the region or service provider. Set search options 1. On the home screen or list menu, tap . 2. Tap > Settings to set the following options: -- Voice: Set the Google Voice Search language, speech output, and more. -- Phone search: Select the apps on your phone which you want included when doing a search.
16. Set up your phone Use this app to control and customize phone settings . -- On the home screen or list menu, tap . Or, tap > System settings. 16 Wireless & Networks SIM management -- Check your SIM card information. -- Set the SIM card for data connection. The device supports two (2) SIM cards for voice calls and data transfer.
-- Access Point Names: Set up access point names (APNs). -- Network operators: Search for available networks and select a network for roaming. Device Audio profiles • Tap to edit the profiles. Or, tap to add your customized profiles. -- Select the profiles of the phone. -- Set the volume, type for ringtong and notification. Display Change the settings to control the display and backlight on your device. Storage View memory information for your device and memory card.You can also format the memory card.
Accounts Add and manage your Email, Google, Facebook and Twitter accounts. System Date & time Access and alter the following settings to control how the device displays the time and date. -- Automatic date & time: Automatically update the time and date when moving across time zones. -- Automatic time zone: Set to receive time zone information from the network when you move across time zones. -- Set date: Set the current date manually. -- Set time: Set the current time manually.
17. Specifications 17 Item Specification Processor MT6589 1.2Ghz Quad Core Cortex A7 Memory OS Display Resolution Band Interfaces Communications Battery Dimensions Weight RAM 1GB + eMMC 4GB, Micro SD slot supports up to 32GB Android 4.2 5 " IPS HD, Capacitive multi-touch, OGS with full lamination technology HD (720x1280) WCDMA + GSM (WCDMA: 900/2100; GSM:850/900/1800/1900) Micro USB 2.0, Micro SD (micro SDHC compatible) WiFi (802.11 b/g/n), Bluetooth 4.0, 2G+3G 2000 mAh Li-Polymer battery 145x73x8.
18. Troubleshooting The phone does not switch on Remove/reinstall the battery. Then charge the phone until the battery icon stops scrolling. Unplug the charger and try to switch the phone on. 18 The display shows BLOCKED when you switch on the phone Somebody tried to use your phone but didn’t know the PIN code nor the unblocking code (PUK). Contact your service provider. The display shows IMSI failure This problem is related to your subscription. Contact your operator.
When charging, the battery icon shows no bar and the outline is flashing Only charge the battery in an environment where the temperature does not go below 0°C (32°F) or above 50°C (113°F). In other cases please contact your phone supplier. The display shows SIM failure Check that the SIM card has been inserted correctly. If the problem persists, your SIM card may be damaged. Contact your operator.
Another Bluetooth device is not located -- Ensure that the Bluetooth wireless feature is activated on your device. -- Ensure that the Bluetooth wireless feature is activated on the device you wish to connect to, if necessary. -- Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). A connection is not established when you connect the device to a computer -- Ensure that the USB cable you are using is compatible with your device.
