Product Card

All our products come with a 1 year standard warranty. This policy does not cover damage or loss:
caused by accident (including force majeure or natural forces), misuse, abuse, neglect, product
modification; occurring during shipment ; caused by failure to follow instructions in the owner’s
guide, including failure to perform recommended periodic or routine maintenance; resulting from
repairs by someone Preter Audio did not authorize; (for products not specified by Preter Audio for
commercial or industrial use) caused by any commercial or industrial use; to the decorative surface
of this product; to any data, software or information; caused by using this product for other than its
intended purpose; or covered under any of your (or your installer’s) insurance policy or coverage.
The following are also excluded from this warranty: claims based upon any misrepresentations by
the seller; if this product’s serial number has been altered, defaced or removed; deterioration of
component parts, the nature of which is to become worn or depleted with use, including batteries
and pads/foam pads; any accessory to this product, even if supplied by Preter Audio; any
installation, removal or reinstallation; any set-up calibration or adjustment; any performance
variations due to installation related circumstances, such as program source quality or AC power
fluctuations.
Please email your inquiry with purchase receipt to [e-mail] if you would
like to arrange a return or warranty claim.
WARRANTY