User Manual

Bluetooth Keyboard Mouse Set
7 Troubleshooting
If you have any problems with your Bluetooth keyboard or mouse,
please check the following:
• Check the system requirements to make sure that your
system is compatible.
• Check to see if the batteries in the keyboard and mouse
are installed correctly. Make
sure the polarity of the
batteries corresponds with
the polarity signs inside the
keyboard
and mouse battery compartments.
• When the mouse LED is lit red, it indicates battery power
low. Replace them
with new batteries immediately.
• Once the Bluetooth stack (see “Installing the WIDCOMM
Bluetooth Stack”
on page 5) has been installed in your
computer, you can check the battery
status of keyboard
and mouse from Control Panel > Keyboard > Bluetooth
or
Control Panel > Mouse > Bluetooth .
• If the keyboard and mouse fail to work, check the USB
keyboard and mouse functions in your system’s
BIOS.
The functions should be enabled for
the normal use of
keyboard and
mouse. For detailed setting, refer to
“Enabling the function of USB keyboard/mouse in
BIOS” on page 10.
• If your PC system’s BIOS setup has options for the keyboard
or mouse, make sure they are set to default settings. If you
are not familiar with
the BIOS, refer to your PC’s manual for
more information.
• Only use the mouse on a clean, flat, non-slippery surface in
order to
ensure smooth and accurate cursor action. If you
use a mouse-pad, choose a light-colored
one, not a dark
one,
to use less battery power.
For further assistance with any other questions you may have, please
contact your dealer for technical support.
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