User Manual

Bluetooth Keyboard and Mouse Combo Set
23
7 Troubleshooting
If you have any problems with your Bluetooth keyboard or mouse,
please check the following:
• Check the system requirements to make sure that your system
is compatible.
• Check to see if the batteries in the keyboard and mouse are
installed correctly. Make sure the polarity of the batteries
corresponds with the polarity signs inside the keyboard and
mouse battery compartments.
• When the mouse LED is lit red, it indicates battery power low.
Replace them with new batteries immediately.
• Once the Bluetooth stack (see “Installing the WIDCOMM
Bluetooth Stack” on page 8) has been installed in your
computer, you can check the battery status of keyboard and
mouse from Control Panel > Keyboard > Bluetooth or
Control Panel > Mouse > Bluetooth.
• If the keyboard and mouse fail to work, check the USB
keyboard and mouse functions in your system’s BIOS. The
functions should be enabled for the normal use of keyboard
and mouse. For detailed setting, refer to “Enabling the
function of USB keyboard/mouse in BIOS” on page 14.
• If your PC system’s BIOS setup has options for the keyboard or
mouse, make sure they are set to default settings. If you are
not familiar with the BIOS, refer to your PC’s manual for more
information.
• Only use the mouse on a clean, flat, non-slippery surface in
order to ensure smooth and accurate cursor action. If you use
a mouse-pad, choose a light-colored one, not a dark one, to
use less battery power.
For further assistance with any other questions you may have, please
contact your dealer for technical support.