Owner`s manual

31
Oti
Reference
Reference
Troubleshooting
No power
 Is the AC power cord plugged in?
No signal
 Check your antenna input or location.
 Check your cable input.
 Check your RF connection or set up.
No picture
 Make sure that the correct format is selected.
 Adjust the “RESOLUTION” using “V.MODE”
button on remote control to change formats.
 Make sure that the right component type is
selected.
 If the PHD-8VX is connected to your monitor or
TV via HDMI port on the back panel, make sure
your resolution select must be 480p above and
cannot be CVBS (480i) mode.
 Make sure the Initial Setup process has been
performed. Select the correct antenna type to
Auto Scan Channels if you have not already
done so.
 Check to make sure all the cables are installed
correctly and that the proper source is selected
on your TV.
 The digital TV signal strength may be low.
Check the signal strength and adjust the off-air
antenna.
 Make sure the broadcaster or service provider is
supplying programming on the selected channel.
Use the SIGNAL button to check for digital video
signals.
 You may be trying to access a pay-per-view
program. If the cable program is encrypted,
typically like pay-per-view program, PHD-8VX
cannot display such channel. PHD-8VX can only
decode clear (non-encrypted) digital cable
channels.
 Due to copyright restrictions, you may not be
able to view some high definition programs in
the high-definition format.
Cannot receive high-definition channels
 Make sure there is a good signal strength on
available off-air antenna
Normal picture but no sound
 Make sure the TV or Amp is not muted.
 Check that the PHD-8VX is connected properly
Picture is distorted.
 Make sure the proper format is selected.
 Make sure the proper aspect ratio is selected.
 Adjust the aspect ratio setting of your TV or
monitor if available.
 If connected to PC (VGA) signal, make sure
sync and phase are correct to show video
stable.
Video image does not fill the TV screen
 Check the Digital HDTV Tuner’s Aspect Ratio
setting, press the ASPECT button on the remote
control, or check your TV’s aspect ratio setting.
 Check with your service provider or local
broadcaster to confirm if a full video image is
broadcasted.
Channels are missing
 If you changed the type of antenna, please
select a correct tuner option in menu and Auto
scan channel again.
The remote control is not responding
 Make sure the batteries are fresh and installed
properly.
 Point the remote control unit at the remote
control sensor.
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 Use front panel keys (see page 8) to temporarily
access main features of this unit or change
output and input settings.
The timer does not work
 After a power failure or disconnection of the
power, the clock settings will be lost.
Closed captions are not displayed
 Depending on broadcast provider, different
types of captioning may be available. According
to your preferences, you will need to set your
Caption settings for basic and advanced modes.
 Check your CC mode and Closed Caption
options.
 Try to change your advanced settings (for
instance, Text and Background) and CC
Preference (for instance, Automatic).