510172_r1.qxd 3/21/2001 6:25 PM Page i 010301-510172-(01) Cyclone Bar Code Label Printer (Models C-1000/C-1000P) Users Manual © 2001 All rights reserved.
510172_r1.qxd 3/21/2001 6:25 PM Page ii Notices: The information in this document is subject to change without notice. NO WARRANTY OF ANY KIND IS MADE WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. No liability is assumed for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
510172_r1.qxd 3/21/2001 6:25 PM Page iii Table of Contents Section 1: Getting Started A. Choosing a Good Location...............................................................................2 B. Unpacking and Inspection ...............................................................................2 C. Identifying the Parts..........................................................................................4 D. Applying Power........................................................................
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10172_r1.qxd 3/21/2001 6:25 PM Page 1 Section 1: Getting Started THANK YOU for purchasing the Cyclone C1000/C-1000P Bar Code Label Printer. Cyclone is a high-performance, low-cost direct thermal/thermal transfer label printer designed for use in most industrial, retail and office applications. Its user-friendly design and affordable price set a new standard of excellence for industrial-strength bar code label printers.
510172_r1.qxd 3/21/2001 6:25 PM Page 2 A. CHOOSING A GOOD LOCATION Place the printer in a location with adequate air circulation to prevent internal heat build-up. Do not place the printer near heat sources such as radiators or air ducts, or in a place subject to direct sunlight, excessive dust, mechanical vibration or shock. Allow for adequate clearance in front of the printer to accommodate the labels coming out of the printer.
510172_r1.qxd 3/21/2001 6:25 PM Page 3 While unpacking your printer, inspect the carton to ensure that no damage has occurred during shipping. Make sure that all supplied accessories are included with your unit. The following items should be included: a. Printer b. CD-R with printer driver software, PrimaBar Label Design Software for Windows 95/98/Me/2000/NT and Operators Manual in Adobe Acrobat .pdf format. An Adobe Acrobat Reader is also included on the CD-R. c.
510172_r1.qxd 3/21/2001 6:25 PM Page 4 C. IDENTIFYING THE PARTS Front Panel The illustration below shows the printers front panel: READY FEED/ MEDIA PAUSE/ CALIBR. RIBBON CANCEL/ RESET CONFIG. The front panel includes: 3 LED indicators (READY, MEDIA and RIBBON) 3 buttons (FEED, PAUSE and CANCEL) LED Indicators There are three LED indicators on the front panel labeled READY, MEDIA and RIBBON. These indicators display the operational status of the printer.
510172_r1.qxd 3/21/2001 6:25 PM Page 5 Buttons There are three buttons on the panel; each of them has at least two basic functions. Under normal condition Button FEED/ CONFIG. PAUSE/ CALIBR. CANCEL/ RESET Important Note: Press the button and turn on the power simultaneously Feeds a label. Performs self test and prints out the configuration report. 1. Stops the printing process. 2. Resumes printing after button is pressed again. Performs media calibration. 1.
510172_r1.qxd 3/21/2001 6:25 PM Page 6 Rear Panel External Label Feed Slot Cover Centronics RS232 I O 115 Power Slide Switch Power Switch Power Connector The rear panel includes A Centronics-type parallel connector (36-pin) An RS-232 serial connector (9-pin) A Power Slide Switch A Power Switch and Power Connector An External Label Feed Slot with Cover D. APPLYING POWER 1. Make sure that the Voltage Selector Switch is in the correct position for your local power (120 VAC or 220VAC).
510172_r1.qxd 3/21/2001 6:25 PM Page 7 NOTE: For fastest possible printing, your computers parallel port should be set to ECP mode. If you experience problems with this setting or if your computers parallel port is not ECP compatible, set your computers parallel port to the standard LPT Printer Port setting. Refer to your computers system documentation for instructions on checking and/or changing the parallel port settings. 1. Connect the Centronics-type parallel side of the cable to the printer.
510172_r1.qxd 3/21/2001 6:25 PM Page 8 The factory default parameters of the serial port are: Speed (baud rate) 9600 Data format 1 start bit, 8 data bits and 1 stop bit. Parity None Handshaking (Flow control) XON/XOFF as well as RTS/CTS Notes: 1. It is not necessary to change any switches or send any commands for the parallel and serial port selection. The printer can automatically detect it. 2. The default settings can also be read from the self- test page.
510172_r1.qxd 3/21/2001 6:25 PM Page 9 Section 2: Loading Media A. LOADING LABELS OR TAGS 1. Open the Side Access Door by lifting it up and to the left and open the Front Access Door by pulling it forward and dropping it down. Side Access Door Front Access Door 2. Open the print head module by pushing the Head Latch toward the rear of the printer. The print head module is spring-loaded and will automatically open as soon as the head latch is disengaged. Also drop down the Head Latch Support Bracket.
510172_r1.qxd 3/21/2001 3. 6:25 PM Page 10 Move the Label Supply Guide to the outside of the printer. This allows the maximum label width to be fed through the machine. Label Supply Guide Label Supply Spindle Outside Label Guide 4. Load the label roll onto the Label Supply Spindle. Make sure the print side of the labels faces upwards when you pull it towards the print head module.
510172_r1.qxd 3/21/2001 6:25 PM Page 11 Sensor Adjust Knob 8. If the ribbon is already loaded or you just want to print with direct thermal mode, raise back the Head Latch Support Bracket and close the print head module by pushing downward on the Head Latch. B. LOADING THE RIBBON 1. Open the Side Access Door by lifting it up and to the left. 2. Open the print head module by pushing the Head Latch toward the rear of the printer.
510172_r1.qxd 3/21/2001 4. 6:25 PM Page 12 Load the ribbon onto the Ribbon Supply Spindle. The dull side of the ribbon should be facing down as it travels through the print head module. Ribbon Roll Ribbon Supply Spindle Ribbon Rewind Spindle Label Supply Spindle Print Head Assembly Head Latch Support Bracket Label Path 5. Feed the leading portion of the ribbon through the Print Head Assembly and up to the Ribbon Rewind Spindle following the routing as shown in the diagram above.
510172_r1.qxd 3/21/2001 6:25 PM Page 13 C. LABEL SENSOR CALIBRATION After the ribbon and labels are loaded, it is necessary to perform a quick calibration procedure for the label sensor. 1. Turn off the printer. Press and hold the PAUSE button. 2. Turn on the power. 3. When the printer is in calibration mode, both the READY and the MEDIA LED indicators will blink. At this point release the button. 4. The printer will feed the labels for 12 inches. 5.
510172_r1.qxd 3/21/2001 6:25 PM Page 14 Self Test Pattern E. RESETTING THE PRINTER TO FACTORY DEFAULT CONDITION If you would like to reset the printer to its factory defaults condition after certain commands have been sent or settings changed: 1. Turn off the printer. Press and hold the CANCEL button. 2. Turn on the power. 3. The READY LED indicator will blink for few seconds, then release the button. 4. The READY LED indicator will stop blinking and stays lit. 5.
510172_r1.qxd 3/21/2001 6:25 PM Page 15 Section 3: Using the Printer With Windows A. INSTALLING THE PRINTER DRIVER The supplied Windows printer driver is used for applications running under Windows 95/98/Me and Windows 2000/NT. You may use any popular software application as long as it runs under Windows and it is capable of printing to a standard Windows printer driver.
510172_r1.qxd 3/21/2001 6:25 PM Page 16 Driver Installation Start Windows. Insert the printer driver CD-R (for Win 95/98/Me/2000 or NT) into your CD-ROM drive. For Windows 95/NT4.0: - Click the Start button. - Select Settings, then Printers - Double click the Add Printer icon. Click Next - Specify the Network or Local button and click the Next button. - Select Have Disk, enter the CD-ROM drive and path, e.g. D:\Cyclone Drivers. - The driver name Label Dr.
510172_r1.qxd 3/21/2001 6:25 PM Page 17 Parameter setting: After entering the Label Dr. 200 you can change the parameters to meet your configuration and needs. Details Print to the following port This allows you to select the IO port to link with the printer. The port may be parallel (LPT or ECP), serial COM), network port or file. In most cases you should select ECP if it available. If not, select LPT.
510172_r1.qxd 3/21/2001 6:25 PM Page 18 Using the Label Dr. Paper Select the paper size appropriate to the labels or tags you have installed. In most cases, it is easiest to select Custom and enter your own label height and width. Or, select the label size from the list of pre-formatted sizes. The selected label size may be a little higher than that of the physical label. Orientation Set portrait or landscape according to the print direction.
510172_r1.qxd 3/21/2001 6:25 PM Page 19 Copies This selection designates the number of printed copies of each page. More Options To use the cutter and peeler function you need to enter More Options and select one of the items: w/o Cutter and Peeler (default) Cutter Enabled (a cutter is not currently available for the C-1000 or C-1000P) Peeler Enabled Device Options Set the print speed. The speed is from 1 to 4 IPS. After the driver is installed, you can open the Label Dr.
510172_r1.qxd 3/21/2001 6:25 PM Page 20 C. PRINTING LABELS Now that you have hooked up your printer, loaded the labels or tags and ribbon, and installed the printer driver software, you are ready to print your first labels. 1. Go to your Windows-based label design program or install and launch the software included with your printer called PrimaBar for Windows. 2. Open or create the label file you wish to print. 3.
510172_r1.qxd 3/21/2001 6:25 PM Page 21 Section 4: Troubleshooting & Maintenance A. TROUBLESHOOTING Generally, when a malfunction or an abnormal condition occurs, the READY LED will keep blinking and printing and communication between the host and printer will stop. After the problems have been solved, press CANCEL to continue printing.
510172_r1.qxd 3/21/2001 6:25 PM Page 22 Problems with ribbon Blinking Indicators Possible Problems READY and RIBBON Solutions Remarks Ribbon has run out Install a new ribbon Does not apply to direct thermal. Ribbon jam Fix the jam Not for direct thermal. Ribbon sensor error Replace the ribbon sensor Not for direct thermal.
510172_r1.qxd 3/21/2001 6:25 PM Page 23 Miscellaneous other problems The data has been sent, but there is no output from the printer. - Check the active printer driver, it should be Label Dr. 200 for your Windows system and the label printer. - Check the emulation and the print (command) file. Vertical streaks in the printout usually indicate a dirty or faulty print head. - Clean the print head first, if they still persist, replace the print head. Unstable ribbon roll rotation.
510172_r1.qxd 3/21/2001 2. 6:25 PM Page 24 Cleaning the roller Using a cotton swab moistened with isopropyl alcohol, clean the roller so that no residue from label adhesive is visible. Note: The roller should be cleaned whenever you notice a build-up of dust or label adhesives. 3. Cleaning the media compartment Clean the media compartment with a soft cloth moistened with a mild detergent.
510172_r1.qxd 3/21/2001 6:25 PM Page 25 Appendix A: Command Language Quick Reference This section lists all internal software commands for the printer if you are installing it in a legacy application in which a specific printer programming language is being used. For more information please refer to the Programmers Manual, available separately from the factory or your Authorized Reseller.
510172_r1.qxd 3/21/2001 6:25 PM Page 26 (Table continued from previous page) Command Description Parameter KI
510172_r1.qxd 3/21/2001 6:25 PM Page 27 Note: Control codes for the printer commands. Symbol Code (hexadecimal) XON XOFF STX SOH ESC LF CR 11H 13H 02H 01H 1BH 0AH 0DH Note: There is no space code in each command.
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510172_r1.qxd 3/21/2001 6:25 PM Page 29 (Table continued from previous page) Command Description Rxxxx Set vertical offset r Retrieve label data from printer buffer. : label name sm Save label data to printer buffer. m : memory module, : label name Txx Set end-of-line code, xx : hex value z Change slash zero to normal zero (0).
510172_r1.qxd 3/21/2001 6:25 PM Page 30 Object String Description L : line (if t is X) Lwwwhhh www : width, hhh : height. L : line (if t is X) Lwwwwhhhh wwww : width, hhhh : height.
510172_r1.qxd 3/21/2001 6:25 PM Page 31 B. COMMAND SET FOR PPLB The following commands are for Printer Programming Language B. All PPLB commands must be ended with or + codes. No spaces are allowed between parameters and leading command character. Command Description Ax,y,rot,font,hm, vm,nr,string Print text. Bx,y,rot,bar,nw, ww,v,hum,string bx,y,type,[ ] Ccn,dn,just,step,string Dp1 EI Ekstring ESstring, FE FI Fkstring .
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510172_r1.qxd 3/21/2001 6:25 PM Page 33 Notes: 1. 2. 3. 4. 5. 6. x and y stand for horizontal and vertical coordinate values. hm and vm stand for horizontal and vertical multipliers. rot is the rotation direction, its value is from 0 ~ 3. nr is either N for normal printing or R for reverse printing. string is bracket by double quote marks, e.g. text. ** Such commands will cause the printer to save parameters to permanent storage(E2PROM). 7.
510172_r1.qxd 3/21/2001 6:25 PM Page 34 Appendix B: Interface Specifications A. INTRODUCTION This section details the interface specifications of I/O ports for the printer. These specifications include pin assignments, protocols and detailed information about how to properly interface your printer with your host or terminal. Serial The RS232 connector on the printer side is a female DB-9.
510172_r1.qxd 3/21/2001 6:25 PM Page 35 Alternatively you can just connect the 3 wires in the following way. Host 25S Printer 9P (PC or compatible) Host 9S Printer 9P (PC or compatible) TX 2 .........................2 RX TX 3 ..........................2 RX RX 3 .........................3 TX RX 2 ..........................3 TX GND 7.....................5 GND GND 5 ......................
510172_r1.qxd 3/21/2001 6:25 PM Page 36 B. PARALLEL (CENTRONICS) The parallel port is a standard 36-pin Centronics-type connection. Its pin assignments are listed as following.
510172_r1.qxd 3/21/2001 6:25 PM Page 37 Appendix C: ASCII Table 0 0 NUL 1 SOH 2 STX 3 4 5 6 ACK 7 BEL 8 BS 9 A LF B C FF D CR E SO F SI 1 2 XON ! # $ % & ( ) * + , .
510172_r1.qxd 3/21/2001 6:25 PM Page 38 Appendix D: Fonts and Bar Codes for PPLA Internal Fonts Fonts 0 ~ 8 have single symbol set.
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510172_r1.qxd 3/21/2001 6:25 PM Page 41 Font 9 Font 9 (ASD smooth font set) includes 8 symbol sets, USASCII, UK, German, French, Italian, Spanish, Swedish, and Danish/Norwegian. The sizes are 6, 8, 10, 12, 14 and 18 points.
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0172_r1.qxd 3/21/2001 6:25 PM Page 47 Internal Bar Codes This PPLA supports 20 one dimensional bar codes and 2 two dimensional bar codes.
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510172_r1.qxd 3/21/2001 6:25 PM Page 51 Appendix E: Fonts and Bar Codes for PPLB Internal Fonts There are 5 internal fonts for the PPLB emulation. Each has 6 eight-bit and 9 seven-bit symbol sets. Font 5 does not contain any lower-case characters.
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510172_r1.qxd 3/21/2001 6:25 PM Page 55 Internal Bar Codes The PPLB supports 26 one-dimensional bar codes and 2 two dimensional bar codes.
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510172_r1.qxd 3/21/2001 6:25 PM Page 57 Appendix F: Specifications Printer Specifications Resolution 203 DPI (8 dots/mm) Print method Direct thermal and thermal transfer Maximum print speed 1 to 4 inches (25.4mm to 101.6mm) per second Maximum print width 4.09 in (104mm) Maximum print length 45 in. (1143 mm) Onboard RAM 512K bytes Onboard Flash 512K bytes Maximum label roll diameter 8 in.(203 mm) outside diameter 1.5 in. to 3.0 in.
510172_r1.qxd 3/21/2001 6:25 PM Page 58 Appendix G: Specifications for Internal Fonts, Bar Codes and Graphics NOTE: If you are connecting your printer to a Windows-based PC, this section does not apply. However, if you are connecting the printer to a host-based system using a "legacy" programming language, this section will be useful in understanding how to make the printer compatible using one of the two built-in programming languages.
510172_r1.qxd 3/21/2001 6:25 PM Page 59 Printer Programming Language B, PPLB Specification General fonts 5 fonts with different point sizes Symbol sets (Code pages) 8 bits: code page 437, 850, 852, 860, 863 and 865. 7 bits: USA, British, German, French, Danish, Italian, Spanish, Swedish and Swiss.
510172_r1.qxd 3/21/2001 6:25 PM Page 60 Index Bar Codes ................................................................47-50,55-56,58-59 Buttons.................................................................................................5 Cables................................................................................................6,7 Calibration, Media .......................................................................5,13 Connecting Printer ............................................
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