Operation Manual

38 PRIMETECH ENGINEERING
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・An error window appears
Example Cause Countermeasures
Reference
chapter
Access to the software is
blocked by the firewall.
Change firewall settings.
6
Without connecting the
camera body and LAN
cable, the "Quick Grab"
button was pressed.
Connect the LAN cable.
If the camera is not
recognized, restart the
camera power.
5
・Image does not appear
Cause Countermeasures Check
Reference
chapter
The cable is not connected properly.
Reconnect the power
cable and LAN cable.
When the LAN cable is
connected normally, the
green LED on the back of
the camera lights up.
The orange LED on the
back of the camera
flashes at high speed
during communication.
5
Cable break Replace the broken
cable
5
Not transferring the necessary
commands to the camera side.
Check the command.
5
・The image is blurry
Cause Countermeasures Check
Reference
chapter
Out of focus. Adjust focus. None
No optical lens attached. Attach the lens. None
・The whole image is black
Cause Countermeasures Check
Reference
chapter
With the lens mount cap attached. Remove the cap. None
Lens aperture is too narrow. Adjust the lens aperture.
Exposure time is too short. Adjust the exposure. 4
・The whole image is white
Cause Countermeasures Check
Reference
chapter
Lens aperture is too wide. Adjust the lens aperture. None
Gain is too high. Adjust the gain. 4