Instruction manual

15
OPERATION TIPS
Learning to use your TRUTH
®
Cam
Visiting www.primos.com and watching our Instructional Video Clips is the ‘easiest way’ to learn
‘how to use’ your TRUTH
®
Camera!
Troubleshooting or Questions
Before calling customer service, visit primos.zendesk.com to find troubleshooting tips, frequently
asked questions and answers, as well as any updates
Waking Up LCD Menu
The LCD menu will not wake up while the Green Status Light is illuminated (LCD screen also
reads ‘PIC’ at this time). Wait until after Green Light turns off / PIC disappears to WAKE up LCD
screen by pressing the POWER button.
Camera Mounting Direction
The red status light illuminates when camera detects motion. To verify your camera is pointing
in the correct direction, you can walk in front of the camera after it is setup and look for the red
light to illuminate when you are detected – the camera will take pictures/videos when motion is
detected according to your settings. The Truth
®
Cam 20/20 Mount makes mounting easier and
allows photo capture from the angle of your choice (versus relying on the tree).
Camera Mounting Height
Generally 3ft from ground is normally good height to mount the camera, but depends on type of
game and ground terrain. The Truth
®
Cam 20/20 Mount makes mounting easier and allows photo
capture from the angle of your choice (versus relying on the tree).
Blurry Images
Primos
®
takes pride in the quality of images captured by the Truth
®
Cam. However, this is an
outdoor product that will be constantly exposed to different/changing conditions that can affect
the quality level. Blurry images typically result from objects causing interference between the
camera and the intended focal point (game too close, brush, trees, etc). Blurry images may also
be the result of direct sunlight, fog, condensation (dew), water droplets, snow/ice, dirt, dust or
other debris on the camera lens. Carefully cleaning the camera lens window, making sure there
are no scratches and/ or placing the camera in a different location may solve this type of problem.
Blurry Image Quality – Motion
Primos
®
takes pride in the quality of images captured by the Truth
®
Cam. Primos has improved the
ANTI-BLUR for this product; however there is currently no way to eliminate the potential of photos
with blur caused by game moving (motion) too quickly. We have optimized the Truth
®
Cam to limit
the number of motion blurred images and provide as many clear, quality photos as possible.
Dark or Light Image Quality
Primos
®
takes pride in the quality of images captured by the Truth
®
Cam. As daylight transitions
back-and-forth between light and dark, the camera changes settings to optimize the picture.
Some ‘lighter’ or ‘darker’ photos may be captured during the camera transition process – this
should be a limited amount of photos with the optimization of our software. Also, please try to
avoid setting up the camera in situations where the sunlight will shine directly into camera lens.
With any photo capturing, taking pictures directly into sunlight produces less than desirable
results.
Empty Photos/False Triggers
If there are a large number of photos taken with no game present in the frame, first make sure
your camera is mounted the correct height and in the right direction. If there are limited, random
photos with no game present, the following scenarios are most likely 1) an animal ran through the
picture extremely fast or 2) a smaller animal/bird is around the camera/sensor but is not in the
camera field of view or 3) the sunlight or heat in combination with moving elements (trees, brush,
shadows) is causing a false trigger. The first two scenarios are hard to prevent, but the sunlight/
heat should not cause many false triggers as the camera has been optimized to sense and
distinguish for correct triggering. To prevent potential false triggers, try not to setup the camera
directly in the sunlight.