User's Manual

IMPORTANT WARRANTY INFORMATION
PRINTER WARRANTY
Printronix® warrants to the purchaser that under normal use and service, this printer (excluding
the thermal printhead) purchased hereunder shall be free from defects in material and
workmanship for a period of one year from the date of shipment from Printronix. (In the United
States and Canada, this period provides for onsite support service in the first 90 days of
ownership, with return-to-factory service provided from the 91st day of ownership until the end of
one year, costs of shipping to be borne by the purchaser.)
Consumable items such as media and ribbons are not covered under this warranty. This warranty
does not cover equipment or parts that have been misused, altered, or used for purposes other
than those for which they were manufactured. This warranty also does not cover loss, shipping
damage, damage resulting from accident or damages resulting from unauthorized service.
THERMAL PRINTHEAD
Printronix warrants the printhead for a period of one hundred eighty (180) days, or 1,000,000 linear
inches for direct thermal use, or 2,000,000 linear inches for thermal transfer use, whichever comes
first. The warranty does not cover printheads that have been misused, damaged due to improper
cleaning, or damaged due to use of improper ribbons or media.
SUPPLIES
For the nearest Printronix full-service distributor that carries Printronix genuine supplies, please
call 1-800-733-1900 or fax [phone]. Supplies design, specification, and selection are
integral to the development of any computer imaging system. Printronix's extensive manufacturing
and research capabilities, along with years of experience in the design of printers and their
applications, assures that you will receive the exact materials that you require to maximize the
performance of your Printronix printer. For more information, call the Printronix Customer
Solutions Center at [phone] or access the Printronix website at http://www.printronix.com.
ON-SITE MAINTENANCE SERVICE
Printronix offers on-site support services in the United States and Canada. Please contact the
Printronix Maintenance Contracts Group at 800-854-6463 - option 1 for detailed service
agreement information.