User's Manual

List Of Messages
209
When printer logic detects a fault condition, three things happen:
• The status indicator on top of the printer flashes on and off.
• The audible alarm beeps if it has been enabled in the PRINTER
COUNTROL menu. Press PAUSE to silence the alarm.
• The control panel LCD displays a fault message.
List Of Messages
Find the message in the Message List below and follow the suggested
procedure.
After correcting an error, press the PAUSE key to erase the message and put
the printer in the offline mode. If an error is not cleared, the printer will try to
print again but will display the error message until the error is cleared.
Table 11. LCD Message Troubleshooting
Displayed Message
Can User
Correct?
Explanation Solution
06 HOST REQUEST Yes Status message: in CT
emulation, the host computer
or printer controller requires
attention.
Not a printer problem.
08 HOLD PRINT
TIMEOUT
Yes Status message: in CT
emulation, the printer was
offline more than 10 minutes
and the “Intervention
Required” parameter is set to
“Send to Host.”
Press PAUSE to put the printer online.
15 COMM CHECK
Yes/No Communication Check: a
message that appears in the
CT emulation meaning the
line is not active on a twinax
interface.
1. Check your network for proper
operation.
2. Try a different cable from a known
good device.
3. If the problem persists, contact your
authorized customer service
representative.
22 INVALID ADDR
Yes Invalid Address: poll time-out
on the twinax interface
indicating the unit address is
not recognized by printer.
Have the system administrator make
sure the printer address is correct.
27 CU TIMED OUT Yes Controller Unit Timed Out:
the printer was not enabled
for one minute or more on a
coax interface.
Check the cable connection and host
system. (Refer to the line problem
determination procedures, as
recommended by the host system.)
28 CU NOT ENAB Yes Controller Unit Not Enabled.
Poll time-out-error. The
printer was not polled for one
minute across a coax
interface.
Check the cable connection and host
system. (Refer to the line problem
determination procedures, as
recommended by the host system.)