User's Manual

230
Chapter 5 Troubleshooting Other Symptoms
Print is light on the left or right
side of the label.
Check to see if the pressure blocks are set for the width of the
media being used. Set each block near the edge of the media.
Prints strange characters
instead of the correct label
format.
1. If the printer serial interface is being used, check that the
printer serial baud rate setting matches the baud rate of
the host computer. Reset the printer via software, or cycle
power.
2. Check if the printer serial host interface is set for 8 data
bits but the transmitting device is set for 7 data bits (or
vice versa). Check the current setting by viewing it on the
LCD and use the SERIAL PORT menu to adjust the
settings if necessary. (Refer to the
User’s Manual .)
3. If the printer parallel interface is being used, make sure the
parallel interface terminating resistors are correct for the
host computer drivers.
4. See Table 14 on page 244.
Peel-Off or Tear-Off Media
Handling is selected, but the
printer does not pause after
each label is printed. The
entire file prints, not allowing
peel-off or tear-off operation.
1. Verify that Peel-Off or Tear-Off Media Handling is enabled
in the QUICK SETUP or MEDIA CONTROL menu. Print a
diagnostic test pattern using Peel-Off or Tear-Off mode to
verify operation.
2. Peel-Off or Tear-Off mode was selected at the control
panel, but a host software command might have changed
the selection to another mode. Do step 1.
Peel-Off or Tear-Off Media
Handling is selected, but
diagnostic test patterns will
not print.
1. The
↵ (ENTER) key was not pressed to start the test
pattern printout. The
↵ key starts and stops all test prints.
Press
↵.
2. Disable Print and Apply mode.
Table 12. General Symptom List
Symptom Solution