User's Manual

236
Chapter 5 Troubleshooting Other Symptoms
Bar code print jobs print as
control codes for IGP or Code
V bar code jobs.
1. Make sure the correct microcode to support IGP or Code V
emulation is loaded in the printer.
2. Verify the printer configuration has the correct active
graphics emulation selected as IGP or Code V in the
PRINTER CONTROL menu.
3. Make sure the SFCC character is set to what is being used
by the job. You can put the printer into hex-dump mode if it
is a non-IPDS printer to find what the SFCC character is.
4. If the printer also has IPDS microcode installed, ensure
the customer is not using an IPDS device profile to send
the IGP or Code V print job to the printer. If the printer is
defined as an IPDS device on the host, the customer will
then need to create another device profile that is NOT
IPDS. Refer the customer to the
Coax/Twinax
Programmer’s Reference Manual
or the Network Interface
Card User’s Manual
for instruction on correctly creating a
different device profile that can utilize IGP or Code V
datastreams.
Clacking sound in Peel Off or
Batch Rewind mode.
The media rewind belt is jumping or skipping teeth.
Check and adjust the rewinder torque. See page 136.
The media or backing fails to
consistently rewind onto the
spindle when using the
rewinder.
The media rewind belt is jumping or skipping teeth.
Check and adjust the rewinder torque. See page 136.
Table 12. General Symptom List
Symptom Solution