User's Manual

244
Chapter 5 Communications Failures
Table 14. Common Communications Problems
Problem Interface Common Causes
Fails to print from host
-or-
Prints incorrect characters
-or-
Prints extra characters
-or-
Drops characters
-or-
Data loss
parallel - Interface cable defective
- Host/Network configuration
- Printer logic
- Terminating resistors
- Incorrect printer configuration. Refer customer to
the
User’s Manual .
serial - Host/Printer interface cable pinouts incompatible
- Host/Printer/Network configuration
- Interface cable defective
- Printer logic
- Incorrect printer configuration. Refer customer to
the
User’s Manual .
USB - Interface cable defective
- Host/Printer/Network configuration
- Printer logic
- Incorrect printer configuration. Refer customer to
the
User’s Manual .
twinax - Interface cable defective
- Host-Printer definition
- Controller/Network configuration
- Printer logic
- Incorrect printer configuration. Refer customer to
the
User’s Manual .
coax - Interface cable defective
- Controller/Network configuration
- Printer logic
- Incorrect printer configuration. Refer customer to
the
User’s Manual .
ethernet - Interface cable defective
- Host/Printer/Network configuration
- Printer logic
- Incorrect printer configuration. Refer customer to
the
User’s Manual .
- Incorrect ethernet configuration. Refer customer
to the
Network Interface Card User’s Manual .
- Refer to the NIC Assembly section in the
Replacing Parts Chapter of the
SLPA7000r
Maintenance Manual
for a description of the NIC
dip switch settings.