Operator’s Guide The Printronix L5020 Multifunction Printer
Consumables Information Printronix® has years of experience designing printer imaging systems. For the best possible performance of your Printronix printer, always use Genuine Printronix parts and consumables.
L5020 Multifunction Printer Operator’s Guide 706593-001C
Software License Agreement CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS PRINTER. USING THIS PRINTER INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PROMPTLY RETURN THE PRINTER AND ALL ACCOMPANYING HARDWARE AND WRITTEN MATERIALS TO THE PLACE YOU OBTAINED THEM, AND YOUR MONEY WILL BE REFUNDED. Definitions. “Software” shall mean the digitally encoded, machine-readable data and program.
e. You may not transmit the Software Product over a network, by telephone, or electronically using any means; or reverse engineer, decompile or disassemble the Software. f. You agree to keep confidential and use your best efforts to prevent and protect the contents of the Software Product from unauthorized disclosure or use. 3. Transfer. You may transfer the Software Product with the printer, but only if the recipient agrees to accept the terms and conditions of this Agreement.
POSSIBILITY OF SUCH DAMAGES, OR ANY DAMAGES CAUSED BY THE ABUSE OR MANIPULATION OF THE SOFTWARE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. 3. Printronix, Inc. will not be liable for any loss or damage caused by delay in furnishing a Software Product or any other performance under this Agreement. 4.
Acknowledgement of Terms and Conditions YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. NEITHER PARTY SHALL BE BOUND BY ANY STATEMENT OR REPRESENTATION NOT CONTAINED IN THIS AGREEMENT. NO CHANGE IN THIS AGREEMENT IS EFFECTIVE UNLESS WRITTEN AND SIGNED BY PROPERLY AUTHORIZED REPRESENTATIVES OF EACH PARTY. BY USING THIS PRINTER, YOU AGREE TO ACCEPT THE TERMS AND CONDITIONS OF THIS AGREEMENT.
Canadian Department of Communications Compliance Statement: This Class A digital apparatus complies with Canadian ICES-003. Avis de conformite aux normes du ministere des Communcations du Canada: Cet appareil numerique de la classe A est conform á norme NMB-003 du Canada.
Nach der EN 55022: “Dies ist eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich Funkstörungen verursachen; in diesem Fall kann vom Betreiber verlangt werden, angemessene Maßnahmen durchzuführen und dafür aufzkommen.” Anmerkung: Um die Einhaltung des EMVG sicherzustellen sind die Geräte, wie in den Handbüchern angegeben, zu installieren und zu betreiben.
Trademark Acknowledgements Centronics is a registered trademark of Genicom Corporation. CSA is a registered certification mark of The Canadian Standards Association. Dataproducts is a registered trademark of Dataproducts Corporation. EIA is a registered service mark of the Electronic Industries Association. Epson is a registered trademark of Seiko Epson Corporation. Ethernet is a trademark of Xerox Corporation. Hitachi is a registered trademark of Kabushiki Kaisha Hitachi Seisakusho DBA Hitachi, Ltd.
This product uses Intellifont Scalable typefaces and Intellifont technology. Intellifont is a registered trademark of Agfa Division, Miles Incorporated (Agfa). CG, Garth Graphic, Intellifont, and Type Director are registered trademarks, and Shannon and CG Triumvirate are trademarks of Agfa Division, Miles Incorporated (Agfa). CG Bodoni, CG Century Schoolbook, CG Goudy Old Style, CG Melliza, Microstyle, CG Omega, and CG Palacio are products of Agfa Corporation.
Printronix, Inc. makes no representations or warranties of any kind regarding this material, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Printronix, Inc. shall not be held responsible for errors contained herein or any omissions from this material or for any damages, whether direct, indirect, incidental or consequential, in connection with the furnishing, distribution, performance or use of this material.
Table of Contents 1 Introduction ............................................. 17 About This Manual...............................................................17 Important Safety Precautions........................................18 Components And Labels .....................................................20 About The Printer ................................................................24 Features ........................................................................24 Emulations ..................
Table of Contents Replacing The Developing Unit.....................................56 Replacing Developer.....................................................60 4 Scheduled Maintenance ......................... 67 Maintaining Print Quality......................................................67 Maintenance Tools........................................................68 Service Level Page Counts...........................................68 Clearing Service Level Messages.................................
Table of Contents A Maintenance Log Sheets..................... 125 Maintenance Log Sheets ...................................................125 Level A Maintenance - 15,000 Pages (User) ..............126 Level B Maintenance -150,000 Pages (User) .............127 Level C Maintenance - 600,000 Pages (User) ............128 B Specifications ....................................... 129 Specifications ....................................................................129 Paper Specifications ................
Table of Contents 16
1 Introduction About This Manual This manual explains how to use your printer. Safety Notices And Special Information For your safety and to protect valuable equipment, it is very important that you read and comply with all information highlighted under the following special headings. WARNING A warning notice calls attention to a condition that could harm you. WARNUNG Ein Warhinweis dieser Art weist auf Verletzungsgefahr hin.
Chapter 1 IMPORTANT About This Manual An important notice provides information that is vital to proper operation of the printer. NOTE: A note provides information and helpful tips about printer operation. Control Panel Keys And Display Messages Keys and indicators that are labeled on the printer are printed in uppercase letters. For example: Press ENTER to select the value shown on the LCD.
Important Safety Precautions Remove packaging materials carefully and save them for possible future use. If the printer is powered on without removing all internal tape and packing, the printer may be damaged. Keep combustible materials away from the printer. Dispose of used toner properly, as it is flammable. Keep away from components in the printer that are potentially hazardous. For example, the fuser unit becomes very hot under normal operating conditions, and several components use high voltage.
Chapter 1 Components And Labels Components And Labels Rear of Printer 1 Front of Printer 2 Legend: 1) 2) Control Panel CAUTION Figure 1: Front and Rear Views 20
Important Safety Precautions $ 2 $ 1 Legend: 1) 2) WARNING CAUTION Figure 2: Safety Labels Behind Front Upper Doors 21
Chapter 1 Components And Labels 3 4 5 2 6 1 8 11 10 Legend: 1) 2) 3) 4) 5) 6) 7) 8) 9) 10) 11) Scuff Roller Fuser Unit Cleaning Unit Main Charger Toner Cartridge Control Panel Paper Feed Tractor Developing Unit Waste Toner Recovery Unit Flash Power Supply Transport Unit Figure 3: Printer Components 22 9 7
Important Safety Precautions 1 $ $ 2 3 4 5 6 Legend: 1) 2) 3) 4) 5) 6) Power Switch Diagnostic Port Serial Port Optional Coax/Twinax Port 232/422 Toggle Switch Parallel Port Figure 4: Power Switch and Printer Interfaces 23
Chapter 1 About The Printer About The Printer Features Printing speed is 20 pages per minute on continuous letter size and A4 size fanfold forms (long edge fed). The printer produces printed output with a 300 x 300, (or optionally) 240 x 240, or 400 x 400 dots-per-inch (dpi) resolution. See Appendix B for printer specifications.
Fonts And Forms Printronix LinePrinter Plus provides portrait and landscape image orientation. Automatic 1-up, 2-up, 4-up, and gray bar overprinting are also provided. The emulation also offers optional proportional (scalable) fonts. The following optional emulations are also available: • • • • IGP®/PGL® IGP/VGL PCL5® IPDS™ For specific information on each emulation, see the appropriate emulation manual. Fonts And Forms The printer provides a variety of resident fonts.
Chapter 1 26 About The Printer
2 Initial Setup Installation Overview This chapter explains how to load paper, power on the printer, use the optional power stacker, and how to use the control panel. The installation and setup of your printer should be performed by a service provider trained and authorized by Printronix. Your service provider is also responsible for doing a preinstallation site survey, unpacking the printer, connecting the power and host data cables, and installing the first set of consumable items in the printer.
Chapter 2 Loading Paper Loading Paper Do the following steps whenever top-of-form must be reset (after clearing a paper jam, loading new paper, etc.). NOTE: You do not need to power off the printer power to replace paper. If you leave the printer on and replace the paper it will resume printing where it left off when you put it on line. 1. Place the paper box under the tractor unit with the first paper fold toward the printer.
4. Open the left and right tractor gates and place the paper about half-way onto the tractor pins. Do not push the paper past the tractors; a paper jam sensor will detect a paper jam if the paper is pushed too far. 5. Close the left tractor gate. 3 1 2 Legend: 1) 2) 3) Tractor Pins Tractor Lock Tractor Gate 6. Move the right tractor until its pins line up with the holes in the right edge of the paper, put the paper on the pins, then close the right tractor gate.
Chapter 2 Loading Paper 7. Introduce a slight amount of side-to-side tension into the paper by setting the right tractor far enough to the right so that there is no looseness or wrinkles in the paper. Be careful not to set the right tractor too far to the right, however, as too much tension may cause the paper holes to tear away from the tractor pins. 8. Tighten the paper by moving the right tractor slightly outward and lock the right tractor with the tractor lock. 9.
Powering On The Printer 1 3 2 Legend: 1) 2) 3) Power Switch Strain Relief Door Latch Figure 5: Power Switch CAUTION The printer must be connected to the proper power source: 220-240 VAC and 50-60 Hz, as shown on the rear panel label. Using an incorrect power source may damage the printer. 1. Open the cabinet door by turning the key and flipping up the latch. 2. Route all cables through the hole in the bottom of the cabinet and secure them with the strain relief. 3.
Chapter 2 Powering On The Printer 5. Turn on the printer by setting the power switch to | (on). When you power on the printer, the following occurs: a. The printer reads the emulation boot file and displays the message: H0: TEST HARDWARE PLEASE WAIT... b. The ONLINE indicator lights continuously and STAND BY goes out. NOTE: The printer can be set to power on in the OFFLINE state instead of the ONLINE state. To print, ONLINE must be lit; if it is not, press ONLINE.
Power Paper Stacker (Option) $ $ 1 1 2 2 Legend: 1) 2) Heavy Mode/Light Mode Switch Stacker Cover Figure 6: Power Paper Stacker 33
Chapter 2 Power Paper Stacker (Option) The L5020 Paper Stacker works with a specially designed basket. The stacker can stack any paper in the following weight and width ranges: Weight: 8 to 44 lbs/ream (68 to 165 g/m2) bond (17 inch x 22 inch), fanfold. Width: 7 to 17.5 inches (178 to 445 mm) edge to edge. As fanfold paper moves through the stacker, it is folded, allowing the paper to stack evenly as it falls into the basket. The basket is designed to stack approximately 1 box (3,000) sheets of paper.
Control Panel Using The Control Panel Control Panel 1 2 LINE SYNC SYS AVAIL JOB IN PROCESS 3 STAND BY UP CANCEL ONLINE FAULT ONLINE CLEAR PREV TEST PAGE EJECT SHIFT NEXT ENTER DOWN 4 Legend: 1) 2) 3) 4) Status Indicators Liquid Crystal Display (LCD) Paper Path Diagram Function Keys Figure 7: Control Panel The control panel (Figure 7), is located on the top right side of the front cover and consists of the following: • • • • A Liquid Crystal Display (LCD) Six status indicators Eleven func
Chapter 2 Using The Control Panel Liquid Crystal Display (LCD) The liquid crystal display (LCD) displays printer status, messages, configuration options, and error codes. Status Indicators The status indicators display the current operational status of the printer. LINE SYNC Twinax interface only. Indicates there is activity on the line from the host computer. SYS AVAIL Twinax interface only. Indicates there is activity to the current address on the line.
Function Keys ONLINE ONLINE is lit continuously when the printer is online (when the printer is ready to print and accept data from the host). It flashes when the printer is offline or when the printer stops because of an error. FAULT FAULT flashes when the printer is unavailable for printing because of an internal error. Function Keys The pressure-sensitive function keys are located directly below the status indicators. When pressing the keys, a “beep” verifies contact.
Chapter 2 Using The Control Panel • To place the printer offline, press ONLINE until the ONLINE status indicator blinks. The LCD displays “OFFLINE.” The printer stops processing and printing any new data, except for any pages in process. • To start downloading files to the printer, hold down the ONLINE + PAGE EJECT keys while cycling power. (See Chapter 3 in the User’s Manual.
Function Keys When the JOB IN PROCESS status indicator lights steadily, pressing PAGE EJECT causes the printer to print all data in the printer. The page is then cut at the perforation (unless the Burst On Eject option is disabled). When the JOB IN PROCESS status indicator flashes, pressing PAGE EJECT causes the printer to attempt to print any data in the buffer. The paper motion caused by the page eject operation may interrupt the printing of data that is not currently in the buffer.
Chapter 2 Using The Control Panel • • Clears the reprint buffers Cancels a download if one is in process. See Chapter 3 in the User’s Manual.
3 Consumables Replacement Consumable Replacement Replacement Intervals For the best print quality, replace the printer consumables at the intervals specified below. The yield of the supplies is based on a 4% coverage of letter size (8.5 inch x 11 inch) paper. However, the yield may vary according to your print applications, environmental conditions, and toner density setting.
Chapter 3 Consumable Replacement Opening The Upper Doors 1. Take the printer offline. 2. When paper motion stops, wait 15 seconds, then open the printer upper doors. 1 Legend: 1) Upper Door Replacing The Toner Cartridge NOTE: When replacing the toner cartridge, place the old cartridge in a disposable wrapper (e.g., a plastic bag, paper towels, newspaper) to minimize toner spillage. You can wear vinyl gloves to prevent toner from contacting the skin.
Replacing The Toner Cartridge 3. Rotate the toner cartridge counterclockwise until the notch is aligned with the pin in the toner hopper, and remove the cartridge. 1 2 3 Legend: 1) 2) 3) Notch Toner Cartridge Positioning Pin 4. Put the old cartridge into a plastic bag and discard it. 5. Keep the new toner cartridge in its package. Hold it level and shake it back and forth several times as shown. This loosens the toner in the cartridge.
Chapter 3 Consumable Replacement 6. Remove the new toner cartridge from its package. 7. With the cover tape facing up, insert the cartridge into the toner hopper, and slowly pull off the cover tape in the direction of the arrow. Remove the last of the tape just as the cartridge is completely inside the hopper. 2 1 3 4 Legend: 1) 2) 3) 4) Pin Toner Hopper Cover Tape Notch 8. Fit the notch to the pin on the developing unit. Push the new toner cartridge as far as possible into the toner hopper.
Replacing The Toner Cartridge 9. Rotate the cartridge clockwise as far as it will turn. 1 Legend: 1) Toner Cartridge 10. If any toner has spilled, remove it with wet tissue paper or a toner vacuum. 11. Close the upper doors.
Chapter 3 Consumable Replacement Replacing The Waste Toner Bottle When the “WASTE TONER FULL” message appears on the control panel, replace the waste toner bottle by doing the following steps, and discard the empty bottle. Do not reuse the bottle. 1. When paper motion stops, wait 15 seconds, then open the printer upper doors. (See page 42.) 2. Open the waste toner recovery unit by pressing down on the opening lever and pulling the door toward you.
Replacing The Waste Toner Bottle 3. Remove the cap from the outside of the waste toner bottle, and cap the toner bottle. 1 2 Legend: 1) 2) Cap Waste Toner Bottle 4. Remove the waste toner bottle from the unit and discard it. 5. Install a new waste toner bottle. 6. Close the printer upper doors. 7. Clear Error 28, “WASTE TONER FULL,” as follows: a. Press CLEAR. b. Press UP + DOWN to unlock the configuration menu. + c. Enter the configuration menu and select the Paper Control menu. d.
Chapter 3 Consumable Replacement Replacing The Photoreceptor Drum Drum life is dependent upon media used and proper maintenance and operation of the printer. Print media other than bond paper (e.g., labels, card stock, plastic, or vinyl) may reduce drum life as much as 50%. To replace the drum, you need a drum auxiliary rod. Please read all steps before beginning the replacement procedure. Removal CAUTION Do not do this procedure unless you have had the appropriate training.
Replacing The Photoreceptor Drum CAUTION The transfer charger must be in the down position to avoid scratching the drum. Failure to perform steps 6 and 7 damages the drum. 6. Rotate the transfer elevator drive shaft counterclockwise. Watch the charger movement: a. If the charger starts to move up, it is already in the down position. b. If the charger starts to move down, continue to rotate the drive shaft until the charger reaches the complete down position.
Chapter 3 CAUTION Consumable Replacement To avoid damaging the printer or causing false paper jams, the transport lever must be in the fully down position before closing the transport unit. 7. Lower the transport unit by turning the green lever on the transport unit to the left.
Replacing The Photoreceptor Drum 8. Loosen the three thumbscrews securing the drum plate and remove the drum plate. 1 2 Legend: 1) 2) Drum Plate Thumbscrews (3) 9. Remove the nut from the end of the drum shaft.
Chapter 3 Consumable Replacement 10. Screw the drum auxiliary rod onto the drum shaft.
Photoreceptor Drum Installation 11. Pull the drum out along the drum auxiliary rod. Hold the front and back ends when the drum is nearly out of the printer, and remove it with both hands. 1 Legend: 1) Drum 12. Pack the old drum for shipment using the original packaging material, and close the cover of the box. 13. Wipe the drum shaft clean with a cloth. Photoreceptor Drum Installation CAUTION Avoid touching the surface of the drum with your hands. It reduces the life of the drum 1.
Chapter 3 CAUTION Consumable Replacement Exposing the drum to light shortens its life. Do not expose the drum to direct sunlight, and install it within five minutes under typical room lighting conditions. When removing the drum from its packaging, do not touch the surface of the drum. Fingerprints and scratches can damage the surface and cause poor print quality. 3. Using both hands, slowly slide the drum onto the drum auxiliary rod.
Proper Disposal Of A Drum Unit 8. After installing the drum plate, visually verify good electrical contact between the copper grounding clip and the end of the drum shaft. Alternatively, measure the resistance. Connect one lead of an ohmmeter to the bracket on the drum plate, and touch the other lead to the edge of the drum. Normal resistance should be 0Ω. 9. Install the developing unit. 10. Raise the transport unit by turning the green lever on the transport unit to the right. 11.
Chapter 3 Consumable Replacement Replacing The Developing Unit CAUTION Do not replace the developing unit unless you have been trained to do so. Be careful not to damage the sensors while cleaning the developing unit. (If damage occurs, contact your service representative.) Removal 1. Turn the power switch OFF. 2. Open the printer upper doors. (See page 42.) 3. Open the waste toner recovery unit. (See page 46.) 4. Rotate the developing unit lever fully clockwise so that it is pointing straight up.
Replacing The Developing Unit 5. Remove the developing unit by holding the lever in one hand and pulling the developing unit partially out of the printer.
Chapter 3 Consumable Replacement 6. With your other hand, grasp the hanger and remove the developing unit from the printer. 1 Legend: 1) Hanger 7. Place the old developing unit in a plastic bag and dispose of it properly. 8. Vacuum any spilled toner. 9. Remove the new developing unit from its package, and add developer to the unit. (See page 63.
Replacing The Developing Unit 1 9 8 2 Cross Section of Developing Unit 3 4 7 6 4 5 Legend: 1) 2) 3) 4) 5) 6) 7) 8) 9) Toner Cartridge Developing Unit Auger Toner Sensor Developing Tank Developing Roller Toner Supply Roller Screws (3) Cover 59
Chapter 3 Consumable Replacement Replacing Developer The toner sensor is sensitive to both electrostatic discharge (ESD) and positional adjustment. Do not touch the sensor with your hand or jar it from its factory-set position. (See page 59.) 1. Turn the power switch OFF. 2. Open the printer upper doors. (See page 42.) 3. Prepare a large plastic bag in which to put the developing unit. 4. Remove the developing unit (See page 56.) and place it in the plastic bag, making sure it is still accessible.
Replacing Developer 6. Remove the three screws on the developing unit cover and detach the cover. 7. Put the developing unit in the plastic bag and do the following: a. Remove the developer and toner in the toner hopper by gently shaking the developing unit up and down with the opening of the toner cartridge facing downward. b. Rotate the developing unit and gently shake it, to allow any remaining developer or toner to fall out of the cover slot. 8.
Chapter 3 Consumable Replacement 12. While rotating the new developing roller knob counterclockwise, evenly pour the entire bottle of developer powder into the developing unit. 1 2 Legend: 1) 2) Bottle of new Developer Developing Roller Knob 13. Replace the cover and tighten the screws. IMPORTANT If toner or developer spills on clothing, use cold water to remove it. 14. Install the developing unit.
Replacing Developer Install The Developing Unit 1. On the developing unit, rotate the lever fully clockwise so that it is pointing straight up. 3 1 2 Legend: 1) 2) 3) Hanger Lever Guide Rail 2. Holding the lever in one hand and the hanger in the other hand, insert the developing unit on the guide rail. 3. Rotate the hanger to the right so that it rests against the developing unit, and push the developing unit in.
Chapter 3 Consumable Replacement 4. Rotate the developing roller knob counterclockwise until the unit drops into its final resting position. The developing unit lever should protrude through the main body of the developing unit.
Replacing Developer 5. Rotate the developing unit lever fully counterclockwise to lock the developing unit in place. 1 Legend: 1) Lever 6. Close the waste toner recovery unit and ensure that it latches. 7. Close the printer upper doors.
Chapter 3 66 Consumable Replacement
4 Scheduled Maintenance Maintaining Print Quality To maintain good print quality, clean the printer according to the schedules and information listed in this chapter. 1. Do a General Cleaning. (See page 77.) 2. Clean the main charger, precharger, and transfer charger. For cleaning instructions, see page 85 for the main charger, and page 89 for the precharger and transfer charger. 3. If print quality problems occur, clean the following areas (see page 68 for tool part numbers): a.
Chapter 4 Maintaining Print Quality Maintenance Tools To maintain the printer, you need the following tools: Item Part Number Brush Cleaner 703531-169 Drum Auxiliary Rod 703531-170 Drum Freshener Pad 703531-171 Fuser Cover Glass Scraper 703531-187 Special Dry Tissue Paper 703531-188 Standard Toner Vacuum Cleaner See below for recommended models Toraysee Cloth 703531-183 Wire Cleaner 703531-168 9 inch Phillips #1 Screwdriver N/A Recommended toner vacuum cleaner models are: • • • 3M® m
Service Level Page Counts (See the Maintenance menu in Chapter 3 of the User’s Manual.) Levels A, B, and C are your responsibility, while levels D through H are the responsibility of your service provider.
Chapter 4 Maintenance Schedules Clearing Service Level Messages When you have done a level of service, clear the page count for that service level. Note that when you clear a lower service level, the levels above it are also cleared. For example, clearing level C also clears levels A and B. To clear a service level (level A, for example), select the Maintenance menu from the control panel, select the User Maint option, then select “Clear Level A” by pressing ENTER.
Replacement Schedule Replacement Schedule Replace the following items after the specified number of letter size pages (4% coverage) have printed. Appendix A, “Maintenance Log Sheets,” contains log sheets you can photocopy. Table 2.
Chapter 4 Maintenance Schedules Tech Service Maintenance Level Kits The following maintenance kits should be used after the specified letter size pages (4% coverage) have been printed. Level D kit is used at 300,000 pages.
Tech Service Maintenance Level Kits Use Level E kit after printing 600,000 letter size pages.
Chapter 4 Maintenance Schedules Use Level F kit after printing 900,000 letter size pages.
Tech Service Maintenance Level Kits Use Level G kit after printing 1,200,000 letter size pages.
Chapter 4 Maintenance Schedules Use Level H kit after printing 2,400,000 letter size pages.
Vacuuming General Cleaning To maintain optimum print quality, clean the printer regularly. Depending upon the density of your print jobs, the printer may require cleaning every 10,000 - 20,000 sheets. Vacuuming 1. Turn the power switch OFF. 2. Open the printer upper doors. (See page 42.) 3. Using a vacuum, clean up the toner, paper dust, etc. inside the upper doors. 1 2 Legend: 1) 2) Vacuum Upper Door 4. Open the waste toner recovery unit. (See page 46).
Chapter 4 General Cleaning 5. Vacuum the developing unit and toner hopper.
Vacuuming 6. Vacuum the cleaning unit.
Chapter 4 General Cleaning 7. Vacuum the fuser unit. 8. Vacuum the lamp housing filter on the end of the fuser unit.
Vacuuming CAUTION The transfer charger must be in the down position to avoid scratching the drum. Failure to perform steps 9 and 10 damages the drum. 9. Rotate the transfer elevator drive shaft counterclockwise. Watch the charger movement: a. If the charger starts to move up, it is already in the down position. b. If the charger starts to move down, continue to rotate the drive shaft until the charger reaches the complete down position.
Chapter 4 General Cleaning 12. Vacuum the toner, paper dust, etc. Be sure to clean under the transport unit as well. 1 3 2 Legend: 1) 2) 3) Transport Surface Green Lever Vacuum 13. Wipe off the dirt on the transport surface with wet tissue paper. Make sure no paper debris is left on the surface 14. Using an ammonia-based wax-free cleaner or rubbing alcohol, clean the belts to remove residue buildup and restore their tacky surface.
Vacuuming 15. Push the transport unit into the printer while holding down the green lever. Raise the green lever to the right to raise the transport surface.
Chapter 4 General Cleaning 16. Vacuum the toner, paper dust, etc. in the tractor area.
Cleaning The Chargers Cleaning The Chargers 1. Turn the power switch OFF. 2. Open the printer upper doors. (See page 42.) Main Charger CAUTION Handle the charger carefully to avoid damaging or breaking the charger wires. 3. Loosen the thumbscrew and remove the main charger by pulling it toward you. 2 1 Legend: 1) 2) Main Charger Thumbscrew 4. Place the main charger on a flat, clean work surface.
Chapter 4 General Cleaning 5. Using the brush cleaner (listed on page 68), clean the exposed side of the charger grid and the body of the main charger to remove paper dust, etc., as shown below.
Cleaning The Chargers 6. Position the main charger with the charger grid up and the front end of the charger toward you, as shown in the following figure. Remove the charger grid from the main charger as follows: a. While pressing the front retaining tab toward the rear of the charger, unhook the rear end of the charger grid from the rear retaining tab. b. Release the front retaining tab, then remove the charger grid from it.
Chapter 4 General Cleaning 7. Using the brush cleaner, clean both sides of the charger grid. 1 2 Legend: 1) 2) Brush Cleaner Charger Grid 8. Using the wire cleaner (listed on page 68), clean the two wires in the main charger. When clean, the wires feel smooth.
Cleaning The Chargers 9. Install the charger grid. 10. Return the main charger to its original position. Fasten the main charger screw to secure it. Precharger And Transfer Charger 11. Open the waste toner recovery unit. 12. Loosen the precharger thumbscrew and transfer/separator charger thumbscrew, and remove the chargers by pulling them toward you. 3 1 2 Legend: 1) 2) 3) Transfer/Separator Charger Thumbscrews Precharger 13. Place the chargers on a flat, clean work surface.
Chapter 4 General Cleaning 14. Using the brush cleaner and the wire cleaner (listed on page 68), remove the dust and dirt on the wires. The precharger contains one wire, while the transfer/separator charger contains two wires. When clean, the wires feel smooth. 15. After cleaning, return the chargers to their original positions. Fasten the charger screws to secure them. Cleaning The Fuser Unit Cover Glass WARNING The fuser unit remains hot after operation.
Cleaning The Fuser Unit Cover Glass 3. Open the waste toner recovery unit. CAUTION The transfer charger must be in the down position to avoid scratching the drum. Failure to perform steps 4 and 5 damages the drum. 4. Rotate the transfer elevator drive shaft counterclockwise. Watch the charger movement: a. If the charger starts to move up, it is already in the down position. b. If the charger starts to move down, continue to rotate the drive shaft until the charger reaches the complete down position.
Chapter 4 General Cleaning 6. Loosen the thumbscrews (2) on the right and left fuser unit holding plates. 2 3 4 1 6 5 Legend: 1) 2) 3) 4) 5) 6) Thumbscrew (not visible) Handle Holding Plate Thumbscrew Green Lever Fuser Unit 7. Grasp the handle and pull out the fuser unit until the second handle is visible. 8. With the other hand, grasp the second handle and remove the fuser from the printer.
Cleaning The Fuser Unit Cover Glass CAUTION Do not scratch or place your hands directly on the cover glass. Fingerprints on the cover glass or lamps will cause them to break. 9. Place the fuser on a clean, flat surface with the cover glass facing up. 10. Using the fuser cover glass scraper (listed on page 68), remove the dirt and toner buildup on the cover glass surface. 1 Legend: 1) Scraper 11. Wipe away any remaining toner or dirt with a Toraysee cloth (listed on page 68).
Chapter 4 General Cleaning 12. Remove the two screws that secure the filter housing to the filter, then remove the filter. 5 4 1 2 3 4 Legend: 1) 2) 3) 4) 5) Fuser Unit Filter Holding Plate Filter Screws (2) Filter Housing 13. Vacuum the filter, then install it. 14. Vacuum any paper dust from the printer frame. 15. Install the fuser, making sure that the guide pins in the screw bracket align with the holes in the side frame of the printer.
Cleaning Unit Major Cleaning Do a major cleaning every 150,000 pages to keep your printer in the best working order. Cleaning Unit 1. Turn the power switch OFF. 2. Open the printer upper doors. (See page 42.) 3. Open the waste toner recovery unit. (See page 46.) 4. Loosen the three thumbscrews securing the drum plate and remove the drum plate. 5. Remove the cleaning unit by grasping its handle and pulling it toward you.
Chapter 4 IMPORTANT Major Cleaning To avoid spilling toner, do not turn the cleaning unit upside down. 6. Vacuum the brush on the cleaning unit. Turn the end of the shaft to rotate the brush. Continue to rotate and vacuum the brush until the entire brush surface has been cleaned. CAUTION Do not touch the brush surface with your hand.
Cleaning Unit CAUTION Do not flex the discharge LED, or it may break. 7. Remove the discharge LED screw. 1 2 Legend: 1) 2) Screw Discharge LED 8. Remove the discharge LED by pulling it toward you.
Chapter 4 Major Cleaning 9. Using a Toraysee cloth (listed on page 68), wipe off the dirt on the discharge LED. 1 Legend: 1) Discharge LED 10. Install the discharge LED. Cleaning The Photoreceptor Drum CAUTION When cleaning the photoreceptor drum, observe the following precautions: • Do not touch the drum surface with your hands. • To prevent the drum surface from being scratched, clean it in a location free of dust. • Cleaning the drum may result in wiping stains.
Cleaning The Photoreceptor Drum 3. If the drum is only slightly dirty, clean it with ethanol or isopropyl alcohol. Do not use acetone. 4. If the drum has toner buildup, clean it with the drum freshener pad. (See page 68.) Turn the drum little by little while polishing the drum surface with the freshener pad. Polish with a slight force in the direction of the drum circumference, using a circular motion.
Chapter 4 CAUTION Major Cleaning When wiping the SELFOC® lens, be certain not to apply excessive force to the drum surface potential sensor located near the SELFOC lens, as this may cause the sensor to be dislocated. (If this happens, contact your service representative.) 11. Wipe the SELFOC lens by moving a Toraysee cloth (see page 68) from the inner part of the printer toward you. Wipe the lens in this manner several times until there is no more dirt on the cloth.
5 Troubleshooting Troubleshooting This chapter discusses diagnostic tests, paper jams, and system messages (status and error). Diagnostics The printer includes diagnostic circuits and software to aid in the discovery, prevention, and correction of system problems and failures.The printer has both offline and on-line diagnostics. Offline Diagnostics Most of the software diagnostics are executed when the printer is powered on, and when you request diagnostic information through the control panel.
Chapter 5 Paper Jams • Print Configuration: Prints all current configuration parameters in the printer, including print statistics (Config. Control menu). Online Diagnostics When it is online, the printer senses and reports problems or conditions as they arise. When an error is detected, the printer halts, lights the appropriate LED, and displays the proper error message on the control panel. The error message remains displayed until the error condition is cleared and you press CLEAR.
Paper Jam Near The Tractor 3. Reload the paper. The first fold of the paper should be facing towards the printer; otherwise, a paper jam could occur. (see illustration). Do not push the paper past the tractors as there is a paper jam sensor that will sense the paper and return a paper jam error.
Chapter 5 Paper Jams Paper Jam Near The Paper Output Section 1. When paper motion stops, wait 15 seconds, then open the upper doors. 2. Open the waste toner recovery unit.
Paper Jam Near The Paper Output Section CAUTION The transfer charger must be in the down position to avoid scratching the drum. Failure to perform steps 3 and 4 damages the drum. 3. Rotate the transfer elevator drive shaft counterclockwise. Watch the charger movement: a. If the charger starts to move up, it is already in the down position. b. If the charger starts to move down, continue to rotate the drive shaft until the charger reaches the fully down position.
Chapter 5 CAUTION Paper Jams To avoid damaging the printer or causing false paper jams, the transport lever must be in the fully down position before opening the transport unit 4. Lower the transport unit by turning the green lever on the transport unit to the left. 1 Legend: 1) Green Handle 5. Check for and remove any paper jammed in the transport unit.
Paper Jam Near The Paper Output Section 6. Turn knob C clockwise 90° to raise the scuff roller holding the paper. 1 Legend: 1) Knob C 7. Separate the fanfold paper at the perforations on both the paper input and the output sections. Then remove the jammed paper by pulling it out.
Chapter 5 Paper Jams When removing the paper from the paper input section, raise the tractor gates first, then pull out the jammed paper. Input Section 1 Output Section Legend: 1) CAUTION Tractor Gate To avoid damaging the printer or causing false paper jams, the transport lever must be in the fully down position before closing the transport unit. 8.
Paper Jam In The Transport Input Section Paper Jam In The Transport Input Section 1. When paper motion stops, wait 15 seconds, then open the upper doors. 2. Open the waste toner recovery unit cover. CAUTION The transfer charger must be in the down position to avoid scratching the drum. Failure to perform steps 3 and 4 damages the drum. 3. Rotate the transfer elevator drive shaft counterclockwise. Watch the charger movement: a. If the charger starts to move up, it is already in the down position. b.
Chapter 5 CAUTION Paper Jams To avoid damaging the printer or causing false paper jams, the transport lever must be in the fully down position before opening or closing the transport unit. 4. To lower the transport route surface, turn the green transport unit lever to the left. 1 Legend: 1) Green Lever 5. Manually clear the paper jam. 6. Restore the transport unit and the waste toner recovery unit to their original positions, and close the upper doors.
Paper Jam In The Transport Output Section Paper Jam In The Transport Output Section 1. When paper motion stops, wait 15 seconds, then open the upper doors. 2. Turn the green knob B counterclockwise. This causes the jammed paper to be moved to the paper feed section. Remove any jammed paper. 1 Legend: 1) Knob B 3. Close the upper doors.
Chapter 5 Paper Jams Paper Jam In The Power Paper Stacker 1. When paper motion stops, wait 15 seconds, then tear the paper from the output section of the printer. 2. Open the stacker cover and clear any paper jams. 1 Legend: 1) Stacker Cover 3. Open the upper doors.
Paper Jam In The Power Paper Stacker 4. Turn Knob C, clockwise to unlock it. 1 Legend: 1) Knob C 5. Pull the paper out from the paper entrance.
Chapter 5 System Status And Error Messages 6. Reload the paper being sure to load it correctly, with the first perforation facing the printer. 1 Legend: 1) First Perforation 7. Rotate Knob C counterclockwise to lock it. 8. Close the upper doors. 9. Press CLEAR on the control panel. 10. When the error is cleared, press ONLINE. The printer resumes printing. System Status And Error Messages When an error occurs, the printer displays an appropriate message on the control panel LCD.
Reprinting Pages After Fault Condition If any data resides in the print buffer, it is then printed. Press ONLINE to place the printer online. Errors requiring field service are printer failures that require the attention of service personnel. Before calling your service representative, press CLEAR to attempt to remove the message from the display. If the message disappears, the original message may have been a false error indication. If the message reappears, call for service.
Chapter 5 System Status And Error Messages Whether Reprint On Fault Is Enabled, Disabled, Or Confirm: After a paper jam, you may need to reload the paper onto the tractors. Table 3, “Error Messages,” on page 120, designates those errors that require reprinting to recover from an error condition. NOTE: Some errors require reprinting, regardless of your printer configuration. Refer to Table 3 for details. Procedure For Fault Clearing-Reprint On Fault Disabled 1. A fault occurs. 2.
Reprinting Pages After Fault Condition If the fault is cleared, and if you need to reload paper into the tractors (such as after a paper jam), the following message appears: Reload Paper in Tractors a. Reload the paper onto the tractors. b. Press CLEAR. c. Press ONLINE to resume printing. Note that pages have been lost. If the fault is cleared, and if you have already reloaded the paper while clearing the fault condition (in Step 2), the following message appears: Not Reprinting Failed Pages 5.
Chapter 5 System Status And Error Messages If the fault is not cleared: a. The printer beeps and briefly displays the following message: Faults Not Cleared b. The printer then redisplays the original fault message, or any other uncleared fault message. c. Attempt to clear the fault condition again, or contact your service representative. If the fault is cleared, and if you do not need to reload the paper into the tractors (for example, the printer ran out of toner): a. The printer goes OFFLINE. b.
Error Messages Error Messages Table 3, “Error Messages,” on page 120, lists errors by error code and shows which are operator-correctable, which require field service, and which require reprinting. • Operator-correctable errors include paper jams, and missing consumables. • Errors requiring field service are printer failures that require the attention of service personnel. • Errors requiring reprinting are those errors which require reprinting to recover from an error condition.
Chapter 5 System Status And Error Messages Table 3.
Error Messages Error Code Error Message Operator Correctable Field Service Required 20 Fuser Lamp Overheat á 21 Fuser Fan Fail á 22 Reserved 26 No Cleaning Unit 27 Reserved 28 Waste Toner Full á 29 No Waste Toner Box á 2A Toner Low 2B Toner Density too High á 2C Toner Density too Low á 2D Toner Empty 2E Reserved 32 LED Head Overheat 36 Reserved 37 Reserved 38 Engine CPU Fail á 39 Engine CPU Fail á 3A Engine CPU Fail á 3B Engine CPU Fail á 3C Engine CPU F
Chapter 5 Error Code System Status And Error Messages Error Message Operator Correctable Field Service Required Reprint Required 45 Engine CPU Fail á 46 Engine CPU Fail á 47 Engine CPU Fail á 48 Controller Comm. Fail á 49 Controller Comm. Fail á 4A Controller Comm. Fail á 4B Controller Comm. Fail á 4C Controller Comm. Fail á 4D Controller Comm.
Error Messages Error Code Error Message Operator Correctable Field Service Required K1 File Not Compatible á K2 Wrong File Checksum á K3 DC Program Not Valid á K4 No Flash File System á K5 DRAM Fail at Address XXXXXXXX á K6 Flash Memory Fail á K7 Program Flash Fail at XXXXXXXX á K8 Flash Memory Full á K9 Program Needs More DRAM á L0 Invalid DRAM*/ Configuration Reprint Required á TABLE NOTES: 1.
Chapter 5 System Status And Error Messages The Front Cover Open error can occur if the upper doors are open or the paper output door is open. If the upper doors are closed, push the paper output door in to release it to its down position.
A Maintenance Log Sheets Maintenance Log Sheets The maintenance log sheets are for your use. These may be photocopied and kept in a binder near the printer. Be sure to use them each time either you or your service provider perform printer maintenance. Only maintenance levels A through C are presented in this Operator’s Guide. These three levels are done by the user. Levels D through H are done by a service representative and are included in the User’s Manual.
Appendix A Maintenance Log Sheets Level A Maintenance - 15,000 Pages (User) Action Item Part # Clean General cleaning N/A Clean Main charger 705741-001 Clean Precharger 705742-001 Clean Transfer charger 705743-001 Clean See Note 1 Cover glass N/A Replace See Note 2 Toner cartridge 703532-050 Performed By Date Note 1: Every 15,000 pages or 6 paper jams, whichever occurs first.
Level B Maintenance -150,000 Pages (User) Level B Maintenance -150,000 Pages (User) Action Item Part # Clean General cleaning N/A Clean Main charger 705741-001 Clean Precharger 705742-001 Clean Transfer charger 705743-001 Clean See Note 1 Cover glass N/A Clean SELFOC® lens N/A Vacuum Lamp housing filter 202985-001 Vacuum Cleaning unit 705740-001 See Note 2 Photoreceptor drum 703535-001 Replace See Note 3 Toner cartridge 703532-001 Replace Developer 703548-001 Replace See
Appendix A Maintenance Log Sheets Level C Maintenance - 600,000 Pages (User) Action Item Part # Clean General cleaning N/A Clean See Note 1 Cover glass N/A Clean SELFOC lens N/A Clean Flash power supply filter N/A See Note 2 Photoreceptor drum 703535-001 Replace Developing Unit 705739-001 Replace See Note 3 Toner cartridge 703532-001 Replace Waste toner bottle 202984-001 Performed By Date Note 1: Every 15,000 pages or 6 paper jams, whichever occurs first.
B Specifications Specifications Paper Specifications Paper type Fanfold Paper size Width 7 to 16 inches Length* 1 to 30 inches, in multiples of 1/6 inch. * Measured from main folding/cutting perforation to main folding/cutting perforation. Tractor pin holes See the table and figure on the next page.
Appendix B Specifications 130 Dimension in Figure Specification Inch Millimeter Pin hole center to folding perforation 1/6, 1/4, 1/3, or 1/2 4.2, 6.4, 8.5, 12.7 A Hole center line to edge of form 0.236 ±0.028 6.0 ±0.1 B Hole diameter 0.156 ±0.004 4.0 ±0.1 N/A Distance between centers of two consecutive holes 0.500 ±0.002 12.7 ±0.05 C Max. deviation of holes from their center line 0.004 0.1 D Max. deviation Left Hand hole to companion Right Hand hole (Center Line to Center Line) 0.
Paper Specifications CenterLine “B” “B” Main Folding/Cutting Perforation Fanfold Paper “A” “E” Tractor Pin Hole “C” “D” “D” - Center Line Deviation Paper thickness .010 inch maximum Paper Weight 18-44 lb. bond (68-165g/m2), 44-125 lb. tag/label (75-204g/m2) Capacity 3000 sheets (18 lb.) Paper Feed Automatic Paper Parking mechansim incorporated Stacker Perforation Cut 0.
Appendix B Specifications Performance Characteristics Printing density 300 x 300 dpi 400 x 400 dpi or 240 x 240 dpi (options) Printing speed 2.78 inches per second. Paper Size 132 Orientation Printing Speeds (Pages per Minute) A4 Landscape 20 Letter Landscape 20 A4 Portrait 15 Letter Portrait 15 Maximum effective print width 14.
Host Interfaces Host Interfaces Standard Centronics parallel, Dataproducts parallel, serial RS-232/422 NOTE: Dataproducts parallel interface requires an optional adapter cable.
Appendix B Specifications Memory Requirements The L5000 series printers have 32 MB (standard) or 64 MB (optional) of RAM (Random Access Memory), and 8 MB (standard) or 16, 32, or 64 (optional) of Flash Memory. This is available with all new printer shipments, and all upgraded printers.
Physical Characteristics And Environment Physical Characteristics And Environment Dimensions (H x W x D) 49 inch H x 30 inch W x 34 inch D In crate: 58 inches H x 36 inches W x 61 inches D Weight 353 lbs. (or 441 lbs.) with options Input voltage range 200 - 240 V +10% 50/60 Hz (47 - 62 Hz) single phase Power consumption 3300 W (operating); wall outlet must be on a 30amp breaker.
Appendix B Specifications o Temperature (5F) 80 71 Maximum Temperature/ Humidity Limits 50 30 70 80 Sound level 136 Operating 60 db (A-weighted ) max. Full options Standby state 50 dB (A-weighted) Inclination 1° max.
Index B Buttons See Function keys, 33 C D Danger notice, 17 Developer replacing, 55 CANCEL function key, 39 Developing unit replacing, 56 Caution notice, 17 Developing unit recharging See Developer, Charger main replacing, 55 cleaning, 85 Cleaning fuser unit cover glass, 90 general, 77 main charger, 85 Cleaning intervals user responsibility, 70 CLEAR function key, 38 Clearing faults procedure with Reprint on Fault disabled, 116 with Reprint on Fault enabled, 117 Clearing service level messages, 70
Index Emulations, 24 NEXT, 40 ENTER ONLINE, 37 PAGE EJECT, 38 function key, 39 Environmental specifications, 135 PREV, 40 Error messages, 114 SHIFT, 38 Error messages table, 119 TEST, 38 UP, 40 Errors operator-correctable, 114 requiring field service, 115 Fuser unit cover glass cleaning, 90 G requiring reprinting, 115 Errors requiring field service, 115 Errors requiring reprinting, 115 F Glass cover fuser unit cleaning, 90 H Fanfold paper jams, 102 FAULT Host interface specifications, 133
Index in transport output section, 111, 112 Level G, 75 near paper output section, 104 Level H, 76 near tractor, 102 JOB IN PROCESS Maintenance log sheets level A, 126 status lamp, 36 Maintenance schedules, 70 K Manual conventions, 18 Memory requirements, 134 Keys Message display See Liquid crystal function, 33 display, 33 Keys See Function keys, 33 L LCD See Liquid crystal display, 33 LINE SYNC Message table error messages, 119 Messages error, 114 service level clearing, 70 status lamp, 3
Index PAGE EJECT function key, 38 Pages reprinting after fault, 115 Paper loading, 28 Paper jams fanfold, 102 Print quality maintaining, 67 problems, 67 Print quality problems, 67 Printer emulations, 24 general information, 24 Printer diagnostics, 101 in transport input section, 109 offline, 101 in transport output section, 111, 112 online, 102 near paper output section, 104 near tractor, 102 Paper output section paper jams near, 104 Printer specifications electromagnetic interference, 134 emulations
Index Recommended vacuum cleaners, 68 memory requirements, 134 Replacement intervals paper, 129 consumables, 71 performance, 132 user responsibility, 71 physical, 135 safety regulations, 134 Replacing Stacker developer, 55 developing unit, 56 photoreceptor drum, 46, 48 waste toner bottle, 46 Reprint on Fault disabled fault clearing procedure, 116 Reprint on Fault enabled fault clearing procedure, 117 Reprinting power paper, 31 STAND BY status lamp, 36 Status lamps, 33 FAULT, 37 JOB IN PROCESS, 3
Index U UP function key, 40 V Vacuum cleaners recommended, 68 W Waste toner bottle replacing, 46 142
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