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P/N 172059–001, Rev B
Communication Notices Federal Communications Commission (FCC) Statement: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provided reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Dieses Gerät ist berechtigt in Übereinstimmung mit dem deutschen das EG–Konformitätszelchen – CE – zu führen. Der Außteller der Konformitätserklärung ist die Printronix......(1) Informationen in Hinsicht EMVG Paragraph 3 Abs. (2) 2: Das Gerät erfüllt die Schutzanforderungen nach EN 50082–1 und EN 55022 Klasse A.
warning This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
Trademark Acknowledgments Printronix is a registered trademark of Printronix, Inc. IGP is a registered trademark of Printronix, Inc. PhoenixPage PCL 5 is a registered trademark of Phoenix Technologies Ltd. HP is a registered trademark of Hewlett–Packard Company. PCL is a trademark of Hewlett–Packard Company. 14600 Myford Road, P.O. Box 19559 Irvine, California 92713 Telephone (714) 368–2300 FAX (714) 368–2600 Technical Support (714) 368–2686 COPYRIGHT 2000, PRINTRONIX, INC.
Printronix wants you to feel comfortable and confident using the Continuous Form Laser Printer and this guide. This guide is designed to meet the needs of all users, from beginners to those experienced with page printers. Follow the directions in this guide along with those in your Setup Guide in order to avoid injury to you and damage to the printer. Conventions Notes, Cautions, and Warnings Notes provide supplemental information that could affect printer operation or use.
Hardware Options ................................................... 1 Powering up the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Media Requirements . . . . . . . . . . . . . . . . . . . .
Consumables Information Consumables design, specification, and selection are critical and integral to the development of any computer printer imaging system. Printronix’s extensive manufacturing and research capabilities, along with years of experience in the design of printers and their applications, assures that you receive the exact materials you require to maximize the performance of your printer.
The following hardware options are available for the printer. • Paper stacker with printer stand The paper stacker provides for properly stacked paper from the beginning to completion of the print job. The stacker supports form lengths from 9.0 to 14.0 inches and will hold an entire box of paper. • DRAM Memory expansion (64 MB) The printer has 32 MB of DRAM memory factory installed as a standard configuration.
The power switch is located on the right side of the printer near the rear. It is marked f for power off, and | for power on. note Refer to the power requirements in the Setup Guide for more information on proper power sources. 1 2 Power Switch Make sure the printer is plugged into the appropriate power source, the interface cable is connected, and the host computer is on. Turn on the printer by setting the power switch to | (on).
Using the Control Panel If your self adhesive control panel overlay has not been attached, please attach it. The printer is shipped with a thin plastic film covering the control panel plastic housing keys. This film must be removed before attaching the overlay. Remove the backing from the control panel overlay and apply the overlay to the control panel.
using the control panel Liquid Crystal Display Located at the top of the control panel, the two–line LCD does the following: • Displays printer status and fault codes. Refer to the “Status and Error Messages” section for instructions on correcting fault conditions. • Displays information for the diagnostics menu display of engine life data. • Displays each item in the configuration menu as you navigate through the menu to make selections.
using the control panel Indicators The three indicators on the control panel display the current operational status of the printer. ON LINE ON LINE lights when the printer is online, or when the printer is ready to print and accept data from the host. It flashes when the printer is offline. When the printer stops because of an error, the printer goes offline and the ON LINE light flashes. CHECK CHECK flashes when the printer is unavailable for printing because of an internal fault condition.
using the control panel Function Keys The pressure–sensitive function keys are located directly below the LCD. When pressing the keys, you will hear a “beep” (also known as the “panel key sound”), which verifies contact. The purpose of each function key (under normal printing mode) is defined below. ON LINE PREV UP DOWN NEXT You can enable or disable the panel key sound using the configuration menu. Refer to the Setup Guide for information.
using the control panel • If the printer is online and the JOB IN PROCESS indicator is not on, PAGE EJECT will move paper one physical page length. • When the printer is online and JOB IN PROCESS is flashing, pressing PAGE EJECT causes the printer to attempt to print any data in the buffer. The paper motion caused by the page eject operation may interrupt the printing of data that is not currently in the buffer. Once the paper motion has occurred, the data will print.
using the control panel NEXT or PREV When the printer is in the configuration menu, press NEXT or PREV to move between the options on the current menu level. The NEXT and PREV function keys can also be used, together and in conjunction with other keys, to perform a Cancel and a Reset function. The cancel function will not stop the host computer from sending more data to the input buffer. Make sure the host computer cancels the print job.
note Verify that all installation procedures in the Setup Guide have been completed before loading the paper. Top Cover Latch Before loading paper, make sure the Paper Length and Paper Width options are set properly in the Paper Control configuration menu. Refer to the Setup Guide for details. Verify that the media meets the requirements as described on page 11.
7 To ensure that the printer will start at the top of a page, check the following: • The leading edge should be straight; not torn, crooked, or curled. • The leading edge of the paper should not extend beyond the tractors. This allows the printer to set the top of form accurately and automatically at the leading edge of the paper. 8 Close the top cover of the printer.
The printer requires continuous form media with 0.5 inch pitch tractor feed pin holes. The media capabilities and requirements are listed in the following table: Dimension Specification Width 4.0 to 10.0 inches edge to edge (3.5 to 9.5 inches pin to pin) Length 3.0 to 33.0 inches in 1/8 or 1/6 inch increments Weight 18 to 42 lb. bond 110 lb. tag stock 99 lb. card stock Labels: Face Stock Carrier Adhesive 40 to 60 lb. book stock 50 lb.
When a paper jam occurs, the printer stops, displays an error message, and saves the page (image) in a buffer for reprinting.
After removing the jammed paper, reload paper as described in the “Loading Paper” section. To clear the printer, close the top cover and press ON LINE. For most emulation modes, the jammed pages will automatically be reprinted. After printing, verify that no pages remain unprinted. If a paper jam occurs while running either a test print or a configuration printout, pressing online is not necessary to resume printing.
Jam at Fuser Exit warning The fuser operates at extremely high temperature. Avoid touching the fuser. Refer to the adjacent figure and perform these steps: 1 2 Raise the top of the printer by firmly pressing the button on the left side of the front panel. OPC Drum Tear the paper at a perforation between the OPC drum unit and the fuser unit. Perforation Fuser Unit 3 Open the rear cover of the fuser unit by rotating it back and down.
Tractor Feed warning The fuser operates at extremely high temperature. Avoid touching the fuser. Refer to the adjacent figure and perform these steps: 1 2 3 4 Raise the top of the printer by firmly pressing the button on the left side of the front panel. Open the rear cover of the fuser unit by rotating it back and down. OPC Drum Pull and remove the tractor feed strips from between the fuser rollers or the tractor feed strips between the tractors.
Skewed Paper warning The fuser operates at extremely high temperature. Avoid touching the fuser. OPC Drum Refer to the adjacent figure and perform these steps: 1 2 3 4 Perforation Raise the top of the printer by firmly pressing the button on the left side of the front panel. Tear the paper at a perforation between the OPC drum unit and the fuser unit. Open the rear cover of the fuser unit by rotating it back and down.
note Make sure that the width of the tractors are set to match the paper width and the paper is properly placed on the tractor feed pins. 6 7 8 Reload the paper. Refer to the “Loading Paper” section. Close the top cover of the printer and wait for the printer to warm up. Press ON LINE. Printing will resume.
Perform these general cleaning procedures on a regular basis to keep the printer operating properly. During normal printer operation, dust, dirt, toner, and paper chaff will accumulate. However, excess accumulation can affect printer operation and print quality. warning To prevent possible injury to yourself or damage to the printer, make sure the printer is turned off and disconnected from the power source during the cleaning process.
Cleaning the Corona Wires note Clean the corona wires as needed, or each time toner is added. The illustration with the procedure shows the developer unit removed. This is for ease of illustration only. The developer unit does not need to be removed to clean the corona wires. The printer has two corona wires that may affect print quality. One is in the top of the OPC drum unit; the other is directly underneath it, inside the printer.
caution The OPC drum unit is light sensitive. Install it within five minutes. If the OPC drum can not be installed within five minutes, place the drum in the original packaging to prevent light damage. When removing the drum unit, do not touch the surface of the drum unit. Fingerprints and scratches can damage the drum surface and cause poor print quality. Do not rotate the drum unit manually.
The following table lists possible print quality problems and a brief description of the corrective action required. If the corrective action does not fix the problem, clean the corona wires or call your authorized service technician. Problem Corrective Action Skewed print Properly reset the paper on the tractors. (See the “Skewed Paper” section on page 16.) Wrong character size; wrong font Make sure that your software asks for the right font.
Printer consumable supplies should be changed when the number of pages printed reaches the maximum amounts shown in the following table. This document contains the procedures for replacing all components with the exception of the fuser unit. Since some disassembly is required for replacement of the fuser unit, this replacement is covered in the Maintenance Manual. Each consumable component contributes to the consistent high quality available from the printer.
replacing printer consumables Consumables design, specification, and selection are critical and integral to the development of any computer printer imaging system. The yield of the supplies is based on a 5% page coverage using 20 lb bond paper. In a typical business letter, for example, text covers approximately 5% of the page. However, applications that print more densely, such as graphics and bar codes, will use the consumables at a faster rate.
replacing printer consumables note The following applies to all replacement procedures: Be careful not to stain your hands, clothes, or the interior of the printer with toner. If toner is spilled, use a toner vacuum to clean up the loose toner. Do not use water to clean the toner from the printer. Any toner remaining on clothes can be removed with a cloth dampened in cold water; never use hot water to remove toner from clothes or skin.
replacing printer consumables note If toner is spilled, use a toner vacuum to clean up the loose toner. Do not use water to clean the toner from the printer. Any toner remaining on clothes can be removed with a cloth dampened in cold water; never use hot water to remove toner from clothes or skin. Use care when handling toner. Do not turn off the printer during a print job to add toner; otherwise, all unprinted data will be lost.
replacing printer consumables 5 6 Tap the toner bottle several times to loosen toner. Close the developer unit cover. Press until you hear a “click” which indicates that the developer unit is closed completely. note It is not necessary to replace the waste toner bottle or fuser felt if the toner that was last added was toner from a starter toner bottle.
replacing printer consumables Fuser Cleaner Felt The fuser cleaner felt should be replaced each time a new toner bottle is opened, except when replacing starter toner. The cleaner felt should also be replaced when toner has built up on the felt and begins to flake off. Be sure to monitor print quality and condition of the cleaner felt. Replace the fuser cleaner felt if print quality deteriorates and caked toner is found on the cleaner felt. warning The fuser operates at extremely high temperatures.
replacing printer consumables Waste Toner Container The waste toner container must be replaced each time a new toner bottle is opened, except when replacing start toner. note If toner is spilled, use a toner vacuum to clean up the loose toner. Do not use water to clean the toner from the printer. Any toner remaining on clothes can be removed with a cloth dampened in cold water; never use hot water to remove toner from clothes. Use care when handling toner.
replacing printer consumables note The waste toner container must be properly seated in the printer or the printer will display an error message when the printer cover is closed. 5 6 7 Place the new waste toner container in the printer in the same position as the old one. Carefully replace the OPC drum unit. The OPC drum unit is not held in place and rests in the printer. Close the printer cover.
replacing printer consumables OPC Drum Unit The OPC drum unit is replaced after 30,000 pages have been printed. The OPC drum unit may need to be replaced if there is background shading in unprinted areas. caution OPC Drum Unit Handle the OPC drum unit with care. The OPC drum unit can be damaged by extended exposure to light and the drum is easily scratched.
replacing printer consumables Developer Unit caution When replacing the developer unit, you must fill the unit using the starter toner. The starter toner bottle contains magnetic carrier and toner. Refer to the adjacent figure and perform these steps: 1 Unlock the old developer unit by pushing up on the two green lock–down clamps. Developer Unit Roller (not shown) Green Clamp 2 3 4 5 6 Slide the developer unit out along the plastic rails on either side of the printer and pull it out of the printer.
replacing printer consumables caution Only add Starter Toner to the developer unit during installation. DO NOT ADD TONER. Toner should only be added following a toner low message on the control panel LCD. (The starter toner will print approximately 200 pages at 5%.) The procedure on page 24 shows a toner bottle being used. Make sure you use starter toner from the developer unit kit. 7 8 9 32 Add the starter toner that comes with the developer unit kit in the same manner as directed on page 24.
replacing printer consumables Ozone Filter The ozone filter must be replaced every time the developer unit is replaced. Ozone Filter Refer to the adjacent figure and perform these steps: Raise the top of the printer by firmly pressing the button on the left of the front panel. Pull the old ozone filter, by its tab, up and out of the printer and discard it. Remove the new ozone filter from the plastic bag.
You can correct most faults by performing a simple procedure, such as clearing a paper jam or reloading paper. For more serious faults, a field service representative may be needed. Errors not described in this guide can be found in your Setup Guide. The following is a list of status messages. These messages inform you of the operational condition of the printer. They do not indicate an error situation. Status Messages Message 34 Description RUNNING SELF TEST ....
Error Messages This section provides a description of error messages that indicate possible printer problems. Note that these errors are warnings only, and do not cause the print job to be lost. Once the corrective action has been taken, printing will resume. Message Problem Corrective Action 01 CLOSE THE COVER The printer cover is open. Close the cover. 02 LOAD PAPER Printer is out of paper. Load paper. Refer to page 9.
Fatal Error Messages This section provides a description of error conditions that cause printing to stop. These errors are provided for information only. The corrective action in all cases is to first perform the reset function (described on page 8). If the printer reset does not solve the problem, cycle the printer power. If a reset or power cycle does not solve the problem, call your authorized service representative.
Message Problem 29 LSU FAIL Call Service No “ready” returned from LSU phase lock circuit. 30 LSU FAIL Call Service LSU phase lock lost. 31 LSU FAIL Call Service “Ready” returned from LSU phase lock circuit but LSU motor not enabled. 32 MISPRINT ERROR Call Service Failed handshaking between engine and CPU controller board. 33 REPLACE EEPRM Call Service Engine controller EEPROM has exceeded its life expectancy of 100,000 writes.
38 Operator’s Guide
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