Specifications
Solving Other Printer Problems
193
PRINTER OPERATION
Advances several labels 
when Feed key is pressed.
1. Check that labels are loaded correctly. (See “Loading Roll 
Media” on page 25.)
2. Check that the Label Length (in the MEDIA SETUP menu, 
or sent by the host computer) agrees with the length of the 
media installed. Although gaps, holes, notches, or black 
marks are used to establish the Top-of-Form position, a 
larger page length will override the gap and skip a page or 
more if Clip Page (in the MEDIA SETUP menu) is set to 
Disable. Set Page Length to match the media being used.
3. Check that the printer is optimized to detect the type of 
media installed. Perform Auto Calibrate for gapped and 
black mark media. (
See “Running Auto Calibrate” on 
page 47.)
4. Adjust the media sensor horizontally to detect gaps, holes, 
notches, or narrow width black marks. (
See “Positioning 
the Media Sensors” on page 44.)
5. If the problem persists, run the Media Profile printout to 
see if the label length indicators are being sensed.
6. Run Manual Calibrate. (See “Running Manual Calibrate” 
on page 50.)
Table 14. Printer Problems and Solutions (continued)
Symptom Solution/Explanation










