Specifications

198
Chapter 6 Diagnostics for E0xx, Bad NVM, or ILL NVM Errors
CUTTER FAULT
Jam or Cut Fail
Yes 1. Cutter assembly is
not in the closed
position.
2. Cutter option was
not able to
complete a full cut
cycle due to a jam.
3. Cutter PCBA
detected current
overload and
opened circuit
breaker on cutter
PCBA.
1. Place the cutter
assembly in the closed
position.
2. Clear obstruction from
the cutter assembly.
3. Insure media thickness
is within specification.
Wait a few minutes for
the cutter circuit breaker
to automatically reset.
Press (PAUSE) to
clear the fault message
and resume printing.
DO NOT PWR OFF
Copying QCMC to
Printer
XX%
Yes The QCMC is copying
data to the printer.
Wait for the copy to complete
and the printer to reboot.
DO NOT PWR OFF
Saving Setup
To QCMC...
XX%
Yes The printer is saving to
a QCMC cartridge.
Wait for the saving to
complete and the printer to
reboot.
DOWNLOADER ERROR
BEYOND XXMB EMC
Repeat Download
No Printer contains an
XX MB EMC and the
firmware attempted to
access the EMC
beyond its limit.
NOTE: XX represents
the number of
Megabytes.
Contact your authorized
service representative.
DOWNLOADER ERROR
EXT FLASH FULL
File Too Big
Yes An attempt was made
to download to a Full
EMC.
Delete and optimize files.
DOWNLOADER ERROR
FLASH NOT ERASED
Repeat Download
Yes The printer
encountered an error
trying to program flash
memory.
Try downloading again or
contact your authorized
service representative.
DOWNLOADER ERROR
FLASH WRITE #1
Repeat Download
No A Flash Write to Main
Flash failed to
complete.
Try downloading again or
contact your authorized
service representative.
DOWNLOADER ERROR
FLASH WRITE #2
Repeat Download
No A Flash Write to Main
Flash failed to
complete.
Try downloading again or
contact your authorized
service representative.
Table 15. Fault Messages
Displayed Message
Can User
Correct?
Explanation Solution