Specifications
Fault Messages
201
ERROR: INSUFFICIENT 
DRAM
Cycle Power
Yes/No Not enough RAM 
memory available for a 
printer function.
1. Power off the printer for 
15 seconds, then power 
back on again.
2. If the message 
reappears, delete files 
from FFS as they are 
copied into RAM.
3. Select the menu option, 
Optimize & Reboot.
4. If the message 
reappears, replace the 
controller PCBA. Write 
down the message and 
return it with the 
defective board.
ERROR: INSUFFICIENT 
FLASH
Cycle Power
Yes The printer requires 
more flash memory to 
run the downloaded 
program.
1. Power off the printer for 
15 seconds, then power 
back on. If the problem 
persists, contact your 
authorized customer 
service representative.
2. Consider installing an 
optional Expanded 
Memory Cartridge 
(EMC) that adds 32 MB 
of Flash memory to the 
printer.
ERROR OCCURRED: 
CLEARING QUEUES
Please Wait
Yes An interim message 
displays while the 
printer discards host 
data it cannot use 
because a fault 
condition exists. While 
this message displays, 
the asterisk (*) rotates.
Wait. When the asterisk (*) 
stops rotating, a different 
fault message will appear; 
troubleshoot the final 
message.
ERROR: PROGRAM 
NEEDS MORE DRAM
Yes/No The program exceeds 
the memory limitations 
of the printer.
Download a smaller 
program.
Table 15. Fault Messages
Displayed Message
Can User 
Correct?
Explanation Solution










