Specifications

206
Chapter 6 Diagnostics for E0xx, Bad NVM, or ILL NVM Errors
LABEL MISSING
Check Media Path
Yes The Label Taken
Sensor did not detect
the label present over
the tear bar with
Peel-Off Media
Handling mode
enabled.
• The label was
removed before the
printer stopped
printing or before
the LCD “Remove
Label” message
displayed.
• The label slipped
behind the platen
roller.
• The label wrapped
around the platen
roller.
• Peel-Off Media
Handling mode was
mistakenly
selected.
1. Press the Pause key to
continue printing and
then wait for the LCD
“Remove Label”
message before
removing the label.
2. Open the pivoting deck,
reinstall the label, close
the printhead, press the
Pause key, and continue
printing.
3. Open the pivoting deck
and remove wrapped
labels from the platen.
Clean all adhesive from
the platen. Reinstall
labels, close the deck,
press the Pause key,
and continue printing.
4. Select the correct Media
Handling mode in the
MEDIA SETUP menu.
LABEL READY
Remove Label
Yes • A label was
detected at the
front of the printer
by the Label Taken
Sensor. This is the
normal reminder
message when
Peel-Off Media
Handling has been
selected.
• A label was
removed, but the
“Remove Label”
message remained.
• The incorrect
Media Handling
mode was
selected.
1. Remove the label from
the front of the printer to
allow the next label to
print.
2. Verify that a front door
assembly is installed on
the printer and that it is
properly closed. Ensure
that no debris is
obstructing the door
mirror or the Label
Taken Sensor.
3. In the MEDIA SETUP
menu, change Media
Handling to the correct
selection.
Table 15. Fault Messages
Displayed Message
Can User
Correct?
Explanation Solution