Specifications
Fault Messages
207
LOADING PROGRAM 
FROM PORT XX%
Yes The new emulation 
program is loading into 
printer RAM. XX% 
indicates how much of 
the program has 
loaded.
No action required.
LOADING PROGRAM 
INTO FLASH
Yes A program is getting 
loaded into flash.
No action required.
MEMORY REMOVED 
Check EMC
Yes The EMC was removed 
while the printer was 
powered on.
1. Power off the printer.
2. Install the EMC.
3. Power on the printer.
MEDIA OUT 
Load Media
Yes The printer does not 
sense media:
• Media was not 
installed or has run 
out.
• A break in media 
has occurred.
• Media was not 
routed or installed 
correctly.
• The media sensor 
is not positioned 
correctly.
• Media is installed 
correctly, but the 
sensor is not 
detecting it.
• Gap/Mark Thresh 
value may be set 
too high and/or 
Paper Out Thresh 
may be set too low.
1. Install media. If a break 
occurred, reinstall the 
media. Press the Pause 
key to clear the fault 
message. Check the 
media installation 
procedures on 
page 25.
2. Verify the media sensor 
is properly positioned. 
Run Auto-Cal to improve 
the ability of the sensor 
to detect the installed 
media.
3. Check if the Gap/Mark 
Thresh is too high or the 
Paper Out Thresh is too 
low. Lower the Gap/
Mark Thresh or raise the 
Paper Out Thresh value.
4. If using media with no 
gaps or black marks, 
perform Run Auto-Cal to 
establish a valid Paper 
Out Thresh.
Table 15. Fault Messages
Displayed Message
Can User 
Correct?
Explanation Solution










