Specifications
210
Chapter 6 Diagnostics for E0xx, Bad NVM, or ILL NVM Errors
PRINTHEAD HOT 
Wait 5 Minutes 
Go Online
Yes/No The printhead has 
become overheated.
1. Allow the printhead to 
cool down for 5 minutes, 
then press Pause. 
Resume printing.
2. If possible, reduce print 
intensity.
3. If problem persists, 
contact your authorized 
service representative.
PRINTER HARDWARE 
NOT COMPATIBLE
Power Off Printer 
Remove Cartridge
Yes The printer used to 
configure the QCMC 
has different hardware 
options than the printer 
to be configured.
Change the hardware 
configuration of the new 
printer to match the original 
printer.
PRINTER UNDER 
REMOTE CONTROL
Yes Indicates that PNE 
software has control of 
the printer.
Press any key on the printer.
PROGRAM IS NOT 
COMPATIBLE WITH THIS 
PRINTER
Repeat Download
No An attempt was made 
to download a 
non-compatible 
program file.
Try downloading again. If 
problem persists, contact 
your authorized service 
representative.
QCMC DATA ERROR 
ON EMC
Delete & Resave 
QCMC Data
Yes The data on the QCMC 
is corrupted.
Delete the existing QCMC 
and recopy from the original 
printer.
QCMC DETECTED 
Copy to Printer?
Yes...Press <ENTER> 
No...Press <CANCEL>
Yes The printer detected a 
QCMC with a saved 
configuration.
To configure the printer with 
the QCMC, press the Enter 
key, otherwise press the 
Cancel key.
QCMC DETECTED 
Save to QCMC?
Yes...Press <ENTER> 
No...Press <CANCEL>
Yes The printer detected a 
QCMC cartridge 
without a saved image.
If the printer is completely 
configured with the desired 
state, press the Enter key. If 
you do not wish to save at 
this time, press Cancel.
REWINDER FULL
Remove Roll
Yes The Rewinder Full 
Sensor has detected a 
roll full condition.
Remove the roll from the 
rewind spindle.
Table 15. Fault Messages
Displayed Message
Can User 
Correct?
Explanation Solution










