Specifications

Fault Messages
211
RFID CNTRY BAD:
Set Country Freq
No The RFID country
frequency has not been
set.
Set RFID country through
RFID menus. If problem
persists contact your
authorized customer service
representative.
RFID Comm Err
Check Cable
Yes RFID error:
communication cannot
be established with the
RFID encoder.
Disable the RFID reader or
contact your authorized
customer service
representative.
RFID FW ERR
Version Mismatch
Yes The printer firmware
version does not match
the installed RFID
encoder.
Complete the downloading
software procedure. See
“Downloading Software” on
page 157.
RFID KIL FIELD:
Not Supported!
No The KIL field was
accessed on a tag
which does not support
the KIL field.
Contact your authorized
customer service
representative.
RFID LOCK CMD:
Not Supported!
No A lock command was
executed on a tag
which does not support
locking. Most Gen 2
tags support locking but
some do not.
Contact your authorized
customer service
representative.
RFID TAG FAILURE
Check Media
Yes Failed tag. Error
displays in STOP
mode, causing the
printer to halt.
Initiate reprint of the label
from the host. When the
error is cleared, the label
with the failed tag moves
forward to the next TOF
position.
RFID TAG MAX
RETRY
Check Media
Yes Failed tag. Error
displays in
OVERSTRIKE mode.
Each failed label prints
with the OVERSTRIKE
pattern; the form retries
until the label retry
count is exhausted.
Clear the error. When the
error is cleared, the label
with the failed tag moves
forward such that the next
label is in position.
Table 15. Fault Messages
Displayed Message
Can User
Correct?
Explanation Solution