Specifications
212
Chapter 6 Diagnostics for E0xx, Bad NVM, or ILL NVM Errors
Ribbon Low Yes 1. The supply spool is 
getting low.
2. If there is a large 
amount of ribbon 
still on the supply 
spool, then the 
Ribbon Low 
message is being 
displayed falsely.
1. Replace ribbon.
2. Disable Ribbon Low in 
the MEDIA SETUP 
menu.
RIBBON OUT 
Load Ribbon
Yes 1. The ribbon supply 
spool is empty.
2. The ribbon has 
broken.
1. Replace the ribbon.
2. Reinstall the ribbon.
SECURITY CODE 
VIOLATION
Yes The software being 
used is not correct for 
the printer.
1. Load the correct 
software.
2. Power off the printer for 
15 seconds, then power 
back on again. If the 
problem persists, 
contact your authorized 
customer service 
representative.
SERIAL BUFFER 
OVERFLOW
Yes Host sent data after the 
printer buffer was full 
(Serial Interface).
1. Make a configuration 
printout.
2. Verify that the printer 
matches the host serial 
interface configuration 
settings for Data 
Protocol, Baud Rate, 
Data Bits, Stop Bits, 
Parity, Data Terminal 
Ready, and Request to 
Send.
3. Set printer serial 
interface parameters to 
match those of the host.
Table 15. Fault Messages
Displayed Message
Can User 
Correct?
Explanation Solution










