User Manual

Change the APN settings for your default Internet connection
Your device uses Access Point Name (APN) settings to open a data connection with your service provider's wireless
network. You might need to change your APN settings if you change your wireless service plan or if the default settings
don't apply to your service provider. Depending on your service provider, you might not be able to change the APN settings.
1. Swipe down from the top of the screen once using two
fingers, or twice using one finger.
2.
Tap > More > Cellular networks > Access Point Names.
3. Do one of the following:
• To create a new APN, tap .
• To change an existing APN, tap an APN.
4. Complete the
fields. If you don't have the required information, contact your service provider.
5.
Tap > Save.
To reset the default APN settings, tap > Reset to default.
Change your wireless service plan
To change your wireless service plan, you must have a SIM card in your device.
Depending on your service provider, you might not be able to change the details of your wireless service plan from your
device.
1. Swipe down from the top of the screen once using two fingers, or twice using one finger.
2.
Tap > More > Mobile plan.
3. Complete the instructions on the screen.
Troubleshooting: Mobile network
I can’t connect to the mobile network
Try the following:
• Check that airplane mode is turned o. Swipe down from the top of the screen once using two fingers, or twice using
one finger. Tap > More. Check that the Airplane mode switch is turned o.
• Try switching to another mobile network. Learn how to switch mobile networks manually.
• Check that the SIM card is inserted correctly in your device. Learn how to insert the SIM card.
User Guide Settings
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