User's Manual

Privaris BPID™ LFBT Security Device, V1.4
7. FACILITY ACCESS TROUBLESHOOTING
PROBLEM
Seeing a green light and successfully verifying, but not being granted
access to facility.
1. After a successful verification, with the green light lit, take your
device and physically touch the tip of it to the reader at the
facility access point. Try touching different points on the reader.
2. If still not working, try verifying again, but take the device to a
reader at a different facility access point and try again.
3. If the device works at another access point, then there is a
problem with the reader at the first access point. Report problem
to issuing authority.
4. If the device does not work at either access point, it is likely a
problem with your device. See the issuing authority for
troubleshooting assistance with your device.
PROBLEM
Difficulty identifying correct device mode, i.e., facility access or
computer logon.
If the device is blinking yellow it is ready to be used for facility
access.
If the device is blinking green it is ready to be used for computer or
network logon.
To access a particular mode from a powered off state:
For facility access
: Press power button once. The device will
blink yellow.
For computer/network access
: Double-click the power button.
The device will blink green. Note: Once the computer detects
the device’s presence, the device will change from blinking green
to blinking yellow to request a finger for verification.
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