User's Manual

Privaris BPID™ LFBT Security Device, V1.4
being the highest) pressure should equal about a “2.” Less
or greater than “2” can present recognition difficulties.
Hold the device with only one hand, and just as you did
during enrollment.
Keep finger flat and level with the sensor. The knuckle
should never be raised or bent.
If still getting a red light, turn the device off, turn it back on,
and try verifying with a different enrolled finger.
3. If none of the above solves the problem, the issue is likely with
the logon software that resides on your computer or network. Defer
to the issuing authority or the software’s user manual for assistance.
PROBLEM
Difficulty identifying correct device mode, i.e., facility access or
computer logon.
If the device is blinking yellow it is ready to be used for facility
access.
If the device is blinking green it is ready to be used for computer or
network logon.
To access a particular mode from a powered off state:
For facility access
: Press power button once. The device will
blink yellow.
For computer/network access
: Double-click the power button.
The device will blink green. Note: Once the computer detects
the device’s presence, the device will change from blinking green
to blinking yellow to request a finger for verification.
PROBLEM
Device will not connect to a third party software application.
If you were enrolled in the device by an issuing authority (your
company or other) and subsequently attempt to install applications
from software vendors other than Privaris that use the BPID™
device, you may experience connectivity problems with that
application (error messages such as "unable to connect with device"
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