User's Manual

Privaris BPID™ LFBT Security Device, V1.4
9. FREQUENTLY ASKED QUESTIONS
How do I turn on my device?
Press and quickly release the round gray Power Button located on the
front of the device. One click will start the device in facility access mode.
A double-click will start the device in computer/network access mode.
How do I know when my device is ready for verification?
A blinking yellow light indicates that the device is ready to accept a finger
for verification. For facility access this occurs after you turn on your
device. For computer/network access, this occurs after the computer
has made a connection to your device.
How will I know if the device has successfully verified my
fingerprint?
A solid green light will display indicating a successful verification and you
will be simultaneously granted access to the facility or computer/network.
How much pressure do I need to apply with my finger?
The sensor works best with enough pressure to make solid contact. Do
not squeeze the device, and do not simply rest your finger on the sensor.
On a scale of 1 – 5 (5 being the highest) pressure should equal about a
“2.” Less or greater than “2” can present recognition difficulties. If your
finger is on the sensor but the device is still blinking yellow, then you are
not pressing hard enough.
What if I injure my finger?
During enrollment at least two fingers will be enrolled in your device. So
if you were to injure your primary finger, you’ll have another to use as a
temporary back up.
What if my device is lost or stolen?
As soon as you discover your device is missing, contact your issuing
authority and you should be supplied with a replacement device. You
will have to be enrolled in your new device. And remember, your device
is useless in anyone’s hands but your own, so if it is lost or stolen, there
is no concern that anyone else will be granted access with your device.
What happens if I drop my device?
Your device is constructed to withstand most accidents. But like any
electronic device, significant unintentional or intentional mishandling may
render the device inoperable.
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