Use and Care Manual
GENSD7D 7,000 Surge Watts/5,500 Running Watts Diesel Generator 17
Replacing The Carbon Brushes
TROUBLESHOOTING
IMPORTANT: If trouble persists, call our customer help line at 1-866-460-9436, Monday - Friday, 8 AM - 4 PM Central Time.
Symptom
Cause
Solution
Engine will not start.
Engine switch is set to "off."
Set engine switch to "on."
Engine is out of diesel fuel.
Add diesel fuel.
Oil is low.
Add or replace oil.
Generator is not on level surface.
Move generator to a level surface to prevent
triggering the low oil shutdown.
Spring loaded Decompression Lever has
closed the exhaust valve.
Open top panel. (Figure 8) Push down on
Decompression Lever, reinstall top panel.
Start engine.
Engine is filled with contaminated and/or old
diesel fuel.
Drain fuel from the engine and add new diesel
fuel.
Engine runs but there is no electrical output.
Circuit breaker is off.
Flip circuit breaker to "on."
Reset button is "off."
Push reset button to "on."
Bad connecting wires/cables.
Try a different extension cord.
Bad electrical device connected to generator.
Loose wiring and/or connection behind control
panel or at end of generator.
Carbon brushes or AVR are worn or broken.
Disconnect device, try connecting another
device.
Tighten the nuts that secure the wiring.
See Figure B (page 27). Visually inspect to
make sure they are in contact with the two
copper bands on the rotor. Replace as
necessary.
Generator runs but does not support all
connected electrical devices.
Generator is overloaded.
Reduce draw on generator to within this
generator's rated wattage by reducing number
of connected electrical devices.
Short in one of the connected devices.
Disconnect any faulty or short-circuited
electrical loads.
Air filter is dirty.
Clean or replace air filter.
1. Remove Muffler Access Panel
6. Locate Carbon Brushes
7. Replace Carbon Brushes
2. Remove Dual Muffler System
3. Remove Both Mufflers
4. Remove End Panel
5.Brush Assembly is Visible
(Figure 8)