HOME SERVICE MANUAL Model IP-421 SEPTEMBER 2000 CSM-IP421 KONICA BUSINESS TECHNOLOGIES, INC.
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HOME IP-421 SERVICE MANUAL SEPTEMBER 2000 Used on Konica Models 7020, 7030
HOME IMPORTANT NOTICE Because of the possible hazards to an inexperienced person servicing this equipment, as well as the risk of damage to the equipment, Konica Business Technologies strongly recommends that all servicing be performed by Konica-trained service technicians only. Changes may have been made to this equipment to improve its performance after this service manual was printed. Accordingly, Konica Business Technologies, Inc.
HOME Contents CONTENTS 1. Overview ■ Product specifications ............................................................................................... 1-1 ● IP-421 print controller ...................................................................................................................... 1-1 ■ Product overview ...................................................................................................... 1-3 ● Capabilities of the IP-421 ..............................................
HOME Contents Blank page iv IP-421 PRINT CONTROLLER
HOME SAFETY PRECAUTIONS SAFETY PRECAUTIONS Installation Environment effect may be caused by altering any aspect of the machine’s design. Such changes have the potential of degrading product performance and reducing safety margins. Safety considerations usually are directed toward machine design and the possibility of human error. In addition, the environment in which a machine is operated must not be overlooked as a potential safety hazard.
HOME SAFETY PRECAUTIONS • Ensure that the power cord insulation is not damaged (no exposed electrical conductors). • Ensure that the power cord is properly mounted to the frame by cord clamps. • Check the continuity from the round lug (GND) of the power cord to the frame of the copier -- ensure continuity. An improperly grounded machine can cause an electrically-charged machine frame. Applying Isopropyl Alcohol Care should be exercised when using isopropyl alcohol, due to its flammability.
HOME OVERVIEW
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HOME Chapter 1 Overview ■ Product specifications ● IP-421 print controller Type: Built in Konica 7020 series copy machine Paper size: 11"X17", 8.5"x14", 8.5"x11", 5.5"x8.5" Paper feeding: Same as copier Output stack capacity: Same as copier Mode: Possible dual mode of copy machine/printer (up to 5 jobs) Next job reservation: Next copy job can be reserved during print job.
HOME Chapter 1 Overview Interface: Parallel port Based on Centronics (IEEE 1284)/Amphenol male 36pin connector Network interface: (option) KN-303 Network card Network: Ethernet (100BaseTX/10BaseT) Protocols: IPX/SPX (NetWare), TCP/IP (LPD/LPR, peer-to-peer) AppleTalk (EtherTalk) Compliant OS: Windows 95/98 Windows NT4.0/2000 Macintosh Unix Printer Language: PCL PostScript3 (option) Printer drivers: Windows 95/98 printer driver Windows NT4.
HOME Chapter 1 Overview ■ Product overview ● Capabilities of the IP-421 The Konica IP-421 print controller allows you to use the Konica 7020 series copying machine as a printer connected to computers and a network. It receives print jobs from computers and network and converts them into image data (video data) that the Konica 7020 series copying machine prints out. The IP-421 print controller is characterized as follows. * Built in the Konica 7020 series copying machine.
HOME Chapter 1 Overview ● Startup sequence of the 7020 series + IP-421 system As the IP-421 is built in the 7020 series, supplying power to the IP-421 and its initialization starts as soon as you turn on the copier. The startup sequence is as follows. 1. Turn on the copier. Supplying power to start the IP-421 starts. Its CPU works to test the system memory and the system program starts running. 2. The IP-421 performs system check. 3. On completion of system check, the controller is waiting print job.
HOME Chapter 1 Overview ● Data flow Computer Browser HTML Application Print Commands Printer Driver Spooler Ethernet I/F (TCP/IP,IPX/SPX) Parallel I / F(IEEE1284) Network Card KN-303 (Option) Interface PCI bus Parallel I / F Print Controller Input Buffer IP-421 Harddisk HD-103 (Option) PDL Processing (Rasterization) Graphic memory PCI bus Printer Engine E-RDH memory Engine(Print) PDL command Rasterized graphic data Printer status 1-5 IP-421 PRINT CONTROLLER
HOME Chapter 1 Overview ■ Option ● KN-303 Network card If the IP-421 is fitted with the KN-303 Network card, the 7020 series can be used as a remote printer from any computer belonging to a network (NetWare/Windows). ● Hard Disk (HD-103) By installing this optional hard disk to the IP-421, you can use the 7020 series copier as a scanner. The scanned data can be read into your PC via an optional Network Interface Card.
HOME DISASSEMBLY/ ASSEMBLY
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HOME Chapter 2 Disassembly / Assembly ■ Construction Expansion memory slot PDL compact flash slot Controller Board PS compact flash slot CPU cooling fan HD-103 connector PCI relay board PS-341 slot Parallel port connector Printer reray board (CN502) Caution: If grounding is not made securely, the cards can be damaged during work. Make sure to ground your body securely by using a wrist strap before starting to work. Tool * Use a Phillips head screwdriver.
HOME Chapter 2 Disassembly / Assembly ■ Disassembly/Assembly procedures ● Removal/Installation of boards 1. Remove the sliding cover. (2 screws) Sliding cover 2. Remove the Board cover. (11 screws) Board cover 3. Remove the side cover of the parallel connector side.
HOME Chapter 2 Disassembly / Assembly 4. Remove the printer relay board. (5 screws) 5. Remove the Board cover fixtures. (6 screws) Board cover fixtures Board cover fixtures 6. Remove the controller board unit and the side cover of the copying machine side all together.
HOME Chapter 2 Disassembly / Assembly 7. Pull off the controller board at the connector (CN2) on the PCI relay board fitted to the side cover. CN4 CN2 8. Remove the PCI relay board. (6 screws) 9. To install, reverse the removal procedure. Caution: When installing the PCI relay board, be sure to securely plug in connectors (2 in number).
HOME Chapter 2 Disassembly / Assembly ● Expanding the memory (MU-403/MU-404/MU-405) The IP-421 is provided with 32MB memory (standard specification). You can expand the memory capacity up to 160MB by installing a DIMM card additionally into a slot on the controller board. Caution: * With the memory expanded, the IP-421 can rasterise more pages during waiting previous print job than before expansion. * If memory overflow occurs, expand the memory.
HOME Chapter 2 Disassembly / Assembly 2. Push the end of the DIMM and lock it with levers provided on both sides of the socket. Caution: The DIMM card can fit into the socket only in such a direction that the notch provided on the bottom of DIMM matches with the one on the socket. Removing DIMM 1. Release the lock levers provided on both sides of the socket. Take out the DIMM in the upper oblique direction.
HOME Chapter 2 Disassembly / Assembly ● Installation / Removal of HD-103 1. Remove the Board cover on the IP-421. (11 screws) Board cover 2. Remove the printer relay board. (3 screws), then remove the flash card stopper plate. (2 screws) Printer relay board Flash card stopper plate 3. Connect the HDD to the connector of the printer relay board. Caution: Take care not to bend or break the pins of HDD.
HOME Chapter 2 Disassembly / Assembly 4. Fix the HDD on the printer relay board with 4 screws. Printer relay board 5. Fit the printer relay board into the connector of the IP-421 print controller. 6. Fix the flash card stopper plate with two screws, then fix the printer relay board with three screws. Printer relay board 7. Fix the board cover on the IP-421. (11 screws) 8. To remove, reverse the installation procedure.
HOME Chapter 2 Disassembly / Assembly ● Installation / Removal of PostScript 3 option (PS-341) 1. Remove the Board cover on the IP-421. (11 screws) Board cover 2. Remove the printer relay board. (3 screws), then remove the flash card stopper plate. (2 screws) Printer relay board Flash card stopper plate 3. Mount the Flash card on the printer relay board. Caution: Position the Flash card in correct direction as illustrated below.
HOME Chapter 2 Disassembly / Assembly 4. Mount the PS-341 on the print controller board. Caution: Position the PS-341 by matching the cut corner to that on the board. PS-341 5. Fit the printer relay board into the connector of the IP-421 print controller. Printer relay board 6. Fix the flash card stopper plate with two screws, then fix the printer relay board with three screws. Printer relay board Flash card stopper plate 7. Fix the board cover on the IP-421. (11 screws) 8.
HOME TROUBLESHOOTING
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HOME Chapter 3 Troubleshooting ■ Troubleshooting This section offers a summary of information on troubleshooting that technicians could refer to easily and would minimize the time of interruption of work. ● Troubleshooting of the IP-421 and copier Symptoms Causes Actions Printer mode window does not appear on the copier’s display after power-on. No power supply to the IP-421. Check if the IP-421 is connected with the copier properly. “Warming up” does not disappear. Copier is in trouble.
HOME Chapter 3 Troubleshooting Symptom Test print can be produced but not from the network port. Possible causes The network card is inactive or not installed properly. Actions Examine the network card. Check all connectors. Replace the network card as necessary. Test print can be produced and all ports are good, but user jobs cannot be printed. Some software error has happened. IP-421’s software or application program has something wrong.
HOME APPENDICES
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HOME Chapter 4 Appendices ■ Upgrading the Firmware The IP-421 uses a compact flash ROM and you can go two ways in upgrading the firmware.You can update the firmware via a parallel port or you can replace the compact flash ROM. ● Rewriting the Flash ROM Normally, use this method. Preparation • Connect the IP-421 through a parallel cable to the computer that is used to upgrade the firmware. • Prepare the replacing firmware in the hard disk of the computer or in the form of CD-ROM.
HOME Chapter 4 Appendices A message indicates that the firmware is being rewritten. 4. On completion of firmware renewal, a message indicating the completion appears. Then turn off and on the Main SW of the copier. ● In case of failure in rewriting the firmware If rewriting the firmware fails for some reason, it may be possible to redo the rewriting procedure when the error happened in file transfer from the computer. Turn off and on the Main SW of the copier and try the procedure again.
HOME Chapter 4 Appendices ● Replacing ROM The firmware can be upgraded even by replacing the ROM. Replace the ROM if it is impossible to update the firmware via a parallel port. 1. Remove Flash card stopper plate on sub panel. 2. Remove Flash card. 3. Install Flash card. 4. Install Flash card stopper plate.
HOME Chapter 4 Appendices ■ Functions of parts mounted on boards CN1 CN8 PCIset Memory Oscillator Clock Generator CN9 KPC01 CPU CN7 PCIset SW1 PPBC JP2 JP3 CN3 SW2 Boot ROM 4-4 IP-421 PRINT CONTROLLER CN4 CN5
HOME Chapter 4 Appendices ● Connector CN1: Expansion memory CN3: PS-341 (option) CN4: Printer relay board CN5: Printer relay board CN7: PCI relay board CN8: PCI relay board CN9: Parallel port connector ● Switch SW1: Resets system. (only for development purpose) No need to operate the switch. SW2: Switch boot system. (only for development purpose) No need to use the switch. ● Jumpers No need to use the jumpers.
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HOME INDEX INDEX A R Assembly .............................................................. 2-2 ROM ..................................................................... 4-3 B S Boards .................................................................. 4-4 SAFETY AND IMPORTANT WARNING ITEMS ...... vi Specifications ....................................................... 1-1 Startup sequence ................................................. 1-4 Switch .................................................
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HOME IP-421 Ref. No. Part No. Ref. No. Part No.
PRODUCT: IP-421 NO.: 1 DATE: 10/30/00 For 7020, 7030 SUBJECT: Th i s PARTS AVAILABILITY b u l l e t i n p r o v i d e s p a r t s i n f o r m a t i o n f o r t h e I P - 4 2 1 p r i n t c o n t r o l l e r ( P C U A 9 5 0 - 2 2 9 ) . P l e as e refer to page 2.
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TECHNICAL BULLETIN A copy of this bulletin must be given to every technician who services this model. PRODUCT: IP-421 NO: 2 DATE: 9/26/02 For: 7020, 7025, 7030, 7035 SUBJECT: FLASH CARD UPGRADE PostScript & PCL Flash Cards Included in PS-341 Kits Purpose of Change th The 4 generation PostScript flash card (xxxxxxxxC4) included with PostScript kit PS-341 is no longer available. Where Changed th A 6 generation PostScript flash card (xxxxxxxxC6) is now included in PS-341 kits.
Installing the Flash Cards th th Replace the 4 generation PCL flash card in the IP unit with the newest 6 generation flash card (xxxxxxxxC6) using the instructions provided with the PostScript kit or firmware upgrade ReadMe files.