Operating instructions

PROCHEM reserves the right to change its warranty policy without notice 1
New Truck Mount Machine Warranty
Limited Warranty
PROCHEM warrants new machines against defects in material and workmanship under normal use and service to the original
purchaser. Any statutory implied warranties, including any warranty of merchantability or fitness for a particular purpose, are
expressly limited to the duration of this written warranty. PROCHEM will not be liable for any other damages, including but not
limited to indirect or special consequential damages arising out of or in connection with the furnishing, performance, use or inability
to use the machine. This remedy shall be the exclusive remedy of the buyer. The warranty period is subject to the conditions stated
below.
Any local or distant transportation, related service labor, normal maintenance, and diagnostic calls are not included.
Parts replaced or repaired under this warranty are guaranteed for the remainder of the original warranty period or 90 days.
Component Coverage Responsibility Length of Warranty
Gasoline Engine* Engine Dependant:
Briggs & Stratton – 1-800-233-3723
Nissan – Contact Customer Care
Kohler – 1-800-655-4356
1 year
Vacuum Pump Gardner Denver – 1-800-982-3009 18 months
Heat Exchanger PROCHEM 1 year
Water Pump PROCHEM 2 years
Waste Pump PROCHEM 1 year
Wands(except shut off valve and jets) PROCHEM 1 year
Waste and Water Tanks PROCHEM 1 year
Pressure Regulator PROCHEM 1 year
All other component not excluded
PROCHEM 1 year
Battery* Pro-rated through battery manufacturer’s
local dealer. 800-423-6569
1 year
* When applicable
Product exceptions and Exclusions:
• Normal wear items and maintenance items including but not limited to disposable filters, any fluids, electrical components, belts,
pulleys, bearings, fittings, hoses, o-rings, seals, gaskets, diaphragms, engine tune up components, wand shut off valve, and jets
are covered, parts only, for 90 days.
• NOTE: Engine warranty is administered through the engine manufacturer and must be repaired at an authorized service center.
This Warranty Shall Not Apply To:
1. Any product that has been subject to abuse, misuse, neglect or unauthorized alteration (including the use of incompatible or
corrosive chemicals or overloading of capacity).
2. Products that have experienced shipping or freight damage.
3. Repairs necessary to correct any failure due to imp roper pre-delivery service and inspection by the selling dealer.
4. Time for cleaning units in preparation for repair.
5. Any repairs resulting from poor initial service work or improper diagnosis.
6. Any design alterations performed by an organization not authorized or specified by PROCHEM.
7. A unit which is improperly repaired.
8. Damage due to hard water scaling.
9. Exposure to freezing temperature conditions.
10. Electrical components exposed to moisture.
The warranty commences on the purchase date by the original end user from an authorized PROCHEM agent, subject to proof of
purchase. The warranty is non transferable and is intended for the original purchaser only. The Machine Registration Card must
be completed and returned within 10 day of the time of purchase. If proof of purchase cannot be identified, the warranty start date is
90 days after the date of sale to an authorized PROCHEM distributor.
If difficulty develops during the warranty period, contact the authorized PROCHEM agent from whom the product was purchased.
PROCHEM may elect to require the return of components to validate a claim. Any defective part to be returned must be shipped
freight prepaid to an authorized PROCHEM Distributor/Service Center or to the PROCHEM factory.
Use Of Parts Not Approved By PROCHEM Will Void All Warranties.
PROCHEM.
? a Castle Rock Industries company ? 1351 W. Stanford Ave. ? (303) 762
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1800
? 800
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444
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7654
? FAX (303) 865
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2800