Installation Guide
www.usaprocom.com
27200068-01A
Problem Possible Cause Corrective Action
Burner does not light after 
ODS/pilot is lit.
1. Burner orice is clogged.
2. Burner orice diameter is too 
small.
3. Inlet gas pressure is too low.
1. Clean  burner  orifice  (see 
Care and Maintenance, 
page 24) or replace burner 
orice.
2. Replace burner orice.
3. Contact local gas supplier.
Delayed  ignition  of  
burner.
1. Manifold pressure is too low.
2. Burner orice is clogged.
1. Contact local gas supplier.
2. Clean burner (see Care and 
Maintenance,  page  24)  or 
replace burner orice.
Burner backring during 
combustion.
1. Burner orice is clogged or 
damaged.
2. Burner is damaged.
3. Gas regulator is damaged.
1. Clean  burner  orifice  (see 
Care and Maintenance, 
page 24) or replace burner 
orice.
2. Replace burner.
3. Replace gas regulator.
Yellow ame during burn-
er combustion.
1. Not enough air.
2. Gas regulator is defective.
3. Inlet gas pressure is too low.
1. Check  burner  for  dirt  and 
debris. If found, clean burner 
(see Care and Maintenance, 
page 24).
2. Replace gas regulator.
3. Contact local gas supplier.
Gas odor during com-
bustion.
1. Foreign  matter  between 
control valve and burner.
2. Gas  leak.  (See  Warning 
Statement at top of page 25).
1. Contact  a  qualied  service 
technician to remove foreign 
matter.
2. Locate and correct all leaks 
(see Checking Gas Connec-
tions, page 15).
Slight  smoke  or  odor 
during initial operation.
1. Residues from manufactur-
ing process.
1. Problem will stop after a few 
hours of operation.
Heater produces a whis-
tling noise when burner 
is lit.
1. Turning control knob to high 
position when burner is cold.
2. Air in gas line.
3. Air passageways on heater 
are blocked.
4. Dirty  or  partially  clogged 
burner orice.
1. Turn  control  knob  to  low 
position and let warm up for 
a minute.
2. Operate  burner  until  air  is 
removed from line. Have gas 
line  checked  by  local  gas 
supplier.
3 Observe  minimum  installa-
tion  clearances  (Figure  4, 
page 9).
4 Clean burner (see Care and 
Maintenance,  page  24)  or 
replace burner orice.
TROUBLESHOOTING










