Installation manual
16
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
1. Thermocouple connection loose
at control board
2. Pilotflamenottouching
thermcouple which allows thermo-
couple to cool, causing pilot
flametogoout.Thisproblem
could be caused by one or both of
the following
A) Low gas pressure
B) Dirty or partially clogged
ODS/ pilot
3. Thermocouple damaged
4. Control valve damaged
1. Hand tighten until snug, then
tighten 1/4 turn more.
2. A) Contact local propane/LP gas
company.
B) Clean ODS/pilot (see Cleaning
and Maintenance, page 13) or
replace ODS/pilot assembly
3. Replace thermocouple
4. contact dealer or procom.
ODS/pilot lights but flame is continu-
ous igniting and the main burner
couldn’tbelit.
TROUBLESHOOTING
WARNING:Make sure that power
is turn off before proceeding....
WARNING: Turn off and let cool
before servicing. Only a qualified
service person should service and
repair fireplace.
CAUTION: Never use a wire,
needle, or similar object to clean
ODS/pilot. This can damage ODS/
pilot unit.
Spark at ODS/pilot but no ignition
1. Gas supply turned off or equip-
ment shut off valve closed
2. Air in gas lines when installed.
3. Depleted gas supply
4. ODS/pilot is clogged
5. Gas regulator setting is not correct
6. Pilot electrude position is not
correct
7. Wire is not correct or loosen
8 Gas valve is damage
1. Turn on gas supply or open equip-
ment shutoff valve
2. Press ON/OFF button again
until air is removed .
3. Contact local propane/LP gas
company
4 Clean ODS/pilot (see Cleaning
and Maintenance,page 13 ) or
replace ODS/pilot assembly
5. Replace gas control
6. Replace Pilot
7. Check the wine and make wine
correct.
8. Contact dealer or procom.
No spark when ignition button is
pressed.
1. No power to heater
2. No battery in transmitter or battery
isn’t correctly assembly
1. Check the electric power
2. Place or replace the battery.
WARNING: If you smell gas
Shut off gas supply.
Do not try to light any appliance.
Do not touch any electrical switch; do not use any phone in your
building.
Immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions.
If you cannot reach your gas supplier, call the fire department.