Installation Guide
www.usaprocom.com
200199-01B26
Problem Possible Cause Corrective Action
When ignitor button is 
pressed  in,  there  is  no 
spark at ODS/pilot
1. Ignitor  electrode  is  posi-
tioned  wrong.  Ignitor  elec-
trode is broken.
2. Ignitor electrode  is not  con-
nected to ignitor cable.
3. Ignitor  cable  is  pinched  or 
wet.
4 Broken ignitor cable.
5. Bad piezo ignitor.
6. Low battery.
1. Replace electrode.
2. Replace ignitor cable
3. Free ignitor cable if pinched 
by any metal or tubing. Keep 
ignitor cable dry.
4. Replace ignitor cable.
5. Replace piezo ignitor.
6. Replace battery.
TROUBLESHOOTING
NG
Figure 32 - Gas Regulator Pressure 
Switch
Pressure 
Switch 
Set Screw
Pressure Switch
When  using  natural  gas  (NG),  there  is  a 
pressure switch that acts to turn off the gas 
ow to the pilot if the inlet pressure exceeds 
9.5" WC. This is to prevent the operation of 
the unit on the wrong gas (propane/LP). If your 
natural gas supply exceeds 9.5" WC the unit 
will not operate. Either contact your gas sup-
plier to check and adjust the inlet pressure or 
a qualied service technician can bypass the 
pressure switch.
Before  attempting  to  bypass  the  pressure 
switch, make sure the type of gas being used 
is correct. Check to make sure the connection 
tting is in the correct inlet on the regulator. 
Refer to Connecting to Gas Supply, page 12.
Only a  qualied  installer  should bypass the 
pressure  switch.  To  bypass  the  pressure 
switch locate the set screw on the regulator. 
Use a small at bladed screw driver to turn the 
set screw counterclockwise 2 turns. This will 
bypass the pressure switch function.
Problem Possible Cause Corrective Action
Using natural gas and 
pilot will not light.
Inlet  pressure  exceeds 
9.5" WC.
Bypass  pressure  switch.  See 
instructions below.
The entire gas delivery piping including con-
nections  inside  the  heater  should  be  leak 
tested  by  the  qualied  installer. After  leak 
testing the qualied installer should light the 
appliance. Refer to the correct ame pattern 
as illustrated on page 32. All ame patterns 
should be safely inside the product. If for any 
reason they are not, stop use of the appliance 
and call for repairs.










