Owner`s manual
Prodigy Diabetes Care, LLC  www.prodigymeter.com
PRODIGY
®
 Blood Glucose Meters   Owner’s Manual
72
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Prodigy Diabetes Care, LLC  1.800.243.2636
PRODIGY
®
 Blood Glucose Meters   Owner’s Manual
Battery Replacement
To replace the battery, make sure the meter is turned off.
STEP 1: With the meter off, press the buckle on the battery cover and 
lift up to open the cover.
STEP 2: Remove the old battery(s) and replace with new one(s).  
Be sure to align the battery(s) properly. 
STEP 3: Close the battery cover. If the meter does not power on after 
you have replaced the battery(s), check that the battery(s) is correctly 
installed.
STEP 4: Turn the meter on by pressing the “M” button to check the 
time and date. Replacing the battery(s) does not affect the meter’s 
memory (previous test results stored in the memory). However, the 
date, time and units settings may need to be updated. 
Caution: As with all small objects, the battery should be kept away 
from small children. If the battery is swallowed, seek medical 
assistance immediately.
Special Messages
Special messages and Error messages help to identify certain 
problems but do not appear in all cases when a problem has occurred. 
Improper use may cause an inaccurate result without producing an 
error message. 
In the event of a problem, refer to the information under “Action” in the 
“Error Messages” section. If you have a problem, please refer to the 
“Troubleshooting Guide” section. If you follow the actions recommend-
ed but the problem is not resolved, please contact Customer Care at 
1.800.243.2636 for assistance.
System Troubleshooting
 Message  What it means
  “Lo” appears when your result is below 
  the measurement limit, which is less 
  than 20 mg/dL (1.1 mmol/L). 
  “Lo” indicates hypoglycemia (low blood 
  glucose). You should immediately consult 
  your healthcare professional.
  “HI” appears when your result is above 
  the measurement limit, which is higher 
  than 600 mg/dL (33.3 mmol/L). 
  You should immediately consult your 
  healthcare professional.










